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Public Tickets

Nelson Pineda Internal Server ErrorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 7, 2015 at 8:16am   2 Most recent comment from TheFox Support:Hello Nelson, thanks for purchasing Thefox!Can you tell us the version of the visual composer you are using, also the version of thefox.Can you also tell us if you are using any custom plugins.Also it ... Nikolaos Price TablesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 7, 2015 at 7:24am   2 Most recent comment from TheFox Support:Hello Nikolaos,Could you send us a link to your page so we can check what is wrong.Regards juimingchen woocommerce paginationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 7, 2015 at 7:14am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards GD How to make the header/menu full widthClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 5, 2015 at 8:58am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Have a nice day!Regards Richard Plugin conflictsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 5, 2015 at 8:01am   2 Most recent comment from TheFox Support:Hello Richard, thanks for purchasing Thefox!I don't think that will make a conflict, the plugin only install the custom posts used for our portfolio, staff and partners module.Do not hesitate to conta ... Ondrej Read more buttonClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 5, 2015 at 7:20am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards juimingchen Auto resize Grid blog imageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 4, 2015 at 8:46am   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards juimingchen tab module issuesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 4, 2015 at 8:45am   6 Most recent comment from TheFox Support:Thanks for the detailed feedback!We will check and try to make a fix for our next update.Sorry for the inconvenience and thanks for your patience.Regards Scott Rogers Mobile MenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 4, 2015 at 8:31am   4 Most recent comment from TheFox Support:Hello,Then please try this :#nav_button:before, #nav_button_alt:before { color:#000000 !important; }you can change the color code to the color you want to use for the mobile button color.Do not hesita ... Philip Icons and FooterClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 4, 2015 at 7:51am   4 Most recent comment from TheFox Support:Hello Philip, I check your site on my mobile but it seems to works fine.Can you tell what mobile or browser you are using.Regards Peter S Scrolling on Product PagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 4, 2015 at 7:12am   16 Most recent comment from TheFox Support:You're welcome!Glad to hear that!Do not hesitate to contact us if you have other questions.Regards Thales Google MapsClosed Pre-Sales Questions   Updated November 3, 2015 at 7:58am   2 Most recent comment from TheFox Support:Hello Thales,If you are asking if you can use 3 different spot on the same google maps this is not possible, but you can use 3 different googles maps in the same page.Do not hesitate to contact us if ... Lucia Language Drop Down tabClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 3, 2015 at 7:36am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Jérémie TwitterClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 3, 2015 at 7:18am   2 Most recent comment from TheFox Support:Hello Jeremie,You can go edit the rd_twitter_carousel.php and widget-tweets.phpI think you want to modify the cacheTime valueDo not hesitate to contact us if you have other questions.Regards Andrzej after the demo is imported site won't loadClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 1, 2015 at 4:59pm   6 Most recent comment from Miri:Thank you for your answer, but it still do not work.so i will send you another ticket.