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Public Tickets

Edgar ProductClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 14, 2015 at 8:56am   5 Most recent comment from TheFox Support:Hello Edgar,I am sorry but could you update the theme to 1.34, I think it's one of the fix our team made in the new update.Do not hesitate to contact us if you have other questions.Have a nice weekend ... Richard How to make custom single.php file editable in backendClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 12, 2015 at 8:38pm   2 Most recent comment from TheFox Support:Hello Richard,Unfortunately this is not possible,You can make the visual composer available to edit the post content but you can't make the all page be editable with the visual composer if you used th ... Joe Using the Portfolio Post Widget (footer)Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 12, 2015 at 8:28pm   4 Most recent comment from TheFox Support:If you still have any problem do not hesitate to contact us.Regards jason Custom Submit Button TextClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 12, 2015 at 8:28am   2 Most recent comment from TheFox Support:Hello Jason, thanks for purchasing Thefox!You can change the contact form from the Contact tab, please check this documentation for more information :http://thefoxwp.com/wp-content/themes/TheFox/inclu ... Shawn Button on Menu Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 12, 2015 at 8:22am   2 Most recent comment from TheFox Support:Hello Shawn,This is not possible but what you could do is add a custom link to your menu and add a class to the menu item, then add custom css to make the menu item like a button.Do not hesitate to co ... Shawn White menu line won't go away Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 12, 2015 at 8:21am   2 Most recent comment from TheFox Support:Hello Shawn,You can remove it from Thefox > header styling :https://drive.google.com/file/d/0B4U2I7SLFLQYbDVSZHEyWlQyQ1U/view?usp=drivesdkDo not hesitate to contact us if you have other questions.Rega ... Brad Missing Demo Files (OnePage)Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 12, 2015 at 8:17am   5 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Bianca FooterClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 11, 2015 at 12:24pm   2 Most recent comment from TheFox Support:Hello Bianca, thanks for purchasing Thefox!To add content to footer you need to go to appearance > widgetThen add widget to footer col 1 to 4The widget we used in the business 02 page is footer col 1 ... Austin Custom text in headerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 11, 2015 at 12:20pm   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have others questions.Regards Norman B. Background Color not changeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 11, 2015 at 11:41am   6 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards Richard Styling the footerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 9, 2015 at 7:53am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Arpit Jain INCREASE THE SIZE OF THE HEADERClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 9, 2015 at 7:48am   6 Most recent comment from TheFox Support:Hello Mike,Please try to add this :.nav_type_1 #logo_img img{max-height: 120px; }#header_container .nav_type_1 ul li:hover > ul, #header_container .nav_type_1 ul li.sfHover > ul { top: 125px; }I think ... Mike Dark logo on transparent header with light logo on normal headerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 7, 2015 at 8:54am   2 Most recent comment from TheFox Support:Hello Mike,If you have the default header to use a dark background then just upload a light logo for the normal ( dark ) logo.Then for the logo used for the transparent header ( light logo ) you can u ... George K Visual Composer image errorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 7, 2015 at 8:52am   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Have a nice weekend!Regards Nelson Pineda Internal Server ErrorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 7, 2015 at 8:16am   2 Most recent comment from TheFox Support:Hello Nelson, thanks for purchasing Thefox!Can you tell us the version of the visual composer you are using, also the version of thefox.Can you also tell us if you are using any custom plugins.Also it ...