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Public Tickets

Otavio Translate ButtonClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 11, 2015 at 12:00pm   4 Most recent comment from TheFox Support:You're welcome!Glad to hear that!Do not hesitate to contact us if you have other questions.Regards Mohammad Rasti Some Problem with FoxClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 11, 2015 at 11:57am   2 Most recent comment from TheFox Support:Hello Mohammad, thanks for purchasing Thefox!1. Using 2 blog module with the load more navigation unfortunately doesn't work.2. This is strange, can you tell us which module or what the blog post cont ... Felipe Blog resized imagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 11, 2015 at 11:26am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Eunice compatibility to MailChimpClosed Pre-Sales Questions   Updated December 10, 2015 at 11:13am   2 Most recent comment from TheFox Support:Helle Eunice, thanks for contacting us!We don't have a special module or design ready for mailchimp but the plugin should works fine with our theme ( we just don't have special design or visual compos ... John Remove clicking ability on Sponsor / Partner pluginClosed Pre-Sales Questions   Updated December 9, 2015 at 11:00am   2 Most recent comment from TheFox Support:Hello John,can you tell us the version of the theme you are using?We have fixed this in our latest update, please update the theme and don't put any link and the click should be removed.Do not hesitat ... Matthew Is it possible to change the header details for mobileClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 9, 2015 at 10:57am   4 Most recent comment from TheFox Support:Hello,If you want to hide the header for all screen just add :#header_container { display:none; }Do not hesitate to contact us if you have other questions.Regards June dela Cruz Page not found issue on IEClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 8, 2015 at 11:50am   2 Most recent comment from TheFox Support:Hello, thanks for purchasing Thefox!The link you gave us doesn't exist, this is why you can't find.Do you have a problem with your own website?Regards, James WooCommerce Product PageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 8, 2015 at 10:45am   2 Most recent comment from TheFox Support:Hello James, thanks for purchasing Thefox!To modify the single product page layout this will need html and php modifications, the content you will add in the single post using the visual composer will ... Sam Remove bylines (author, category, comments) on blog Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 7, 2015 at 11:15am   4 Most recent comment from TheFox Support:You're welcome!You can try to add this custom css :.sb_widget { border: 1px solid #000000; padding: 20px; }Change the color code to the one you want to use.Do not hesitate to contact us if you have ot ... Filipe Henriques One Page SetupClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 6, 2015 at 10:54am   2 Most recent comment from TheFox Support:Hello Filipe, thanks for purchasing Thefox!Please check this documentation page to see how to set the one page : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentatio ... Richard Best practice for detailed search results when using Visual ComposerClosed Pre-Sales Questions   Updated December 6, 2015 at 10:19am   2 Most recent comment from TheFox Support:Hello Richard,1. Unfortunately the pages / post created with the visual composer start with shortcode ( the one used to create row ) and if your search page / plugins do not filter shortcode then you ... Tadeh Sensei PluginClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 5, 2015 at 10:21am   2 Most recent comment from TheFox Support:Hello Tadeh,Unfortunately we didn't make the theme compatible and have no plan to make an update for it in the near future,also our support doesn't cover modifications so we won't be able to help you ... Florcit Contact Form / CodesClosed Pre-Sales Questions   Updated December 4, 2015 at 11:56am   8 Most recent comment from TheFox Support:Hello,What version of thefox you are using,Also please disable the cache and minifying plugins.Regards Aureo Melo Problem full width backgroundClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 4, 2015 at 9:12am   4 Most recent comment from TheFox Support:Hello,Are you sure you browser size is set to 100%?ctrl + mouse scroll to change the size.If this is not the problem can you send us your site link.Do not hesitate to contact us if you have other ques ... jay Add widget to top barClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 3, 2015 at 10:11am   2 Most recent comment from TheFox Support:Hello Jay,Unfortunately we don't support for customization,The thing you would have to do is to add the custom code for the google translator in the header.php top_bar > wrapper div.Do not hesitate to ...