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Public Tickets

Kathy Mobile VersionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 30, 2015 at 9:10am   4 Most recent comment from TheFox Support:Hello Kathy, sorry for the late reply.I am glad you have been able to figure it out,Do not hesitate to contact us if you have other questions.Have a nice week too and an happy new yearRegards Otavio Highlight MenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 27, 2015 at 10:10pm   3 Most recent comment from Otavio:Ok, thanks for the reply.Happy new year! Matthew No Boxed layout with background imageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 26, 2015 at 7:01am   4 Most recent comment from TheFox Support:You're welcome!Glad to hear that!Do not hesitate to contact us if you have other questions.Regards juimingchen let logo responsive in vary resolutionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 24, 2015 at 12:36pm   3 Most recent comment from juimingchen:thanks a lot it goes perfectly for now! juimingchen cant scroll down while page still loadingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 24, 2015 at 11:03am   6 Most recent comment from TheFox Support:You're welcome!Glad to hear that!Do not hesitate to contact us if you have other questions.Regards Julien Change text in "load more" buttonClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 24, 2015 at 9:56am   6 Most recent comment from TheFox Support:Hello Julien,If you want to translate the theme, please go to the lang folder and open the fr_FR.po if you want to translate the theme to french, open it with Poedit, and use ctrl + f and search for L ... Kathy Staff MembersClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 23, 2015 at 10:22am   2 Most recent comment from TheFox Support:Hello Kathy,Please try to go to Settings > permalinks and just click saves changes.This should fix the problem.Do not hesitate to contact us if you have other questions.Regards Josh Blog Post DatesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 23, 2015 at 10:05am   2 Most recent comment from TheFox Support:Hello Josh,there is no option to remove only the dates on each posts or blog page,what you would need to do is modify the theme files and remove the date part or use the following custom css ( thefox ... Julien Reduce "padding-topClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 22, 2015 at 1:08pm   5 Most recent comment from Julien:This is perfect ! Thank you so much Matthew !Padding is now 20px and my homepage is great :)))I wish you nice holidays. Julien John Brand Canvas.js Type ErrorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 22, 2015 at 10:26am   2 Most recent comment from TheFox Support:Hello John, thanks for purchasing Thefox!This error is not important, it will be generated when the canvas ( rounded progress bar ) is not showing when the page is loaded, it shouldn't slow down the w ... Adam Not loadingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 21, 2015 at 10:16am   3 Most recent comment from TheFox Support:Hello Adam,It seems you had a problem while the demo import.Please go edit the page you want to use and click "Update" then you should be able to access the page.Do not hesitate to contact us if you h ... George K Lightbox doesn't appearClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 21, 2015 at 10:10am   4 Most recent comment from TheFox Support:Hello George,Glad to hear you have been able to fix the problem!Do not hesitate to contact us if you have other questions.Regards Mike Staff columns not displaying correctlyClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 19, 2015 at 11:40am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Have a nice weekend!Regards Remko No pictures/phots once imported demo contentClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 18, 2015 at 9:32am   2 Most recent comment from TheFox Support:Hello Nemko, thanks for purchasing Thefox!The pictures we use in our demo need copyright so have been modified by placeholder.For the slider you need to import the slider you want to use, you should f ... Daniel Eskandar getContext Function generates 50'000 errorsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 18, 2015 at 9:05am   2 Most recent comment from TheFox Support:Hello Daniel, thanks for purchasing Thefox!What you should do to improve your website speed :- enable gzip compression for your server- improve your image ( using wpsmush plugin for example )The error ...