Public Tickets
Giacomo
Contact FormClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 8, 2016 at 5:27am
2
Most recent comment from Solomon ffe:Yes me too, same problem, also how can you change the colors of the contact page, it looks weird be me, and how can you make the boxes white instead of black?
Trenton
Adding Custom IconsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 7, 2016 at 11:04am
2
Most recent comment from TheFox Support:Hello Trenton, thanks for purchasing Thefox!Unfortunately you can't add custom image for icon, what you could do is to add custom css to add the image to the element.Do not hesitate to contact us if y ...
Kathy
Author PageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 6, 2016 at 10:11am
2
Most recent comment from TheFox Support:Hello Kathy,Unfortunately the author, category, tags pages are automatically generated by wordpress and can't be modified like a normal page, I don't know what you want to modify but to add or change ...
Social-queen
Share postClosed
Pre-Sales Questions
Updated January 6, 2016 at 9:59am
2
Most recent comment from TheFox Support:Hello,I am sorry but could you please create a new ticket under Thefox category so we can verify your purchase.Thanks in advance.
cha
portfolio optionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 5, 2016 at 10:43am
2
Most recent comment from TheFox Support:Hello Cha,If you change the project layout to page the post will act like a page, so nothing from the default portfolio post will be generated, that's why the related post doesn't show, you can still ...
Brian
Visual Composer updateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 5, 2016 at 10:38am
2
Most recent comment from TheFox Support:Hello Brian,what you should do :- delete the visual composer- update the theme to 1.34- go to appearance > install plugins to install the version 4.8.1 of the visual composer.Do not hesitate to contac ...
Solomon ffe
How to hide 'leave a comment' on home pageClosed
Pre-Sales Questions
Updated January 4, 2016 at 12:43pm
2
Most recent comment from TheFox Support:Hello Solomon,1 )To remove the comment for the page please check this video : Video linkIf you want to remove the comment on only 1 page you need to go edit the page, on the right of the screen click ...
John
Is it possible to have video popups (lightbox) on the portfolio layouts?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 3, 2015 at 12:17pm
2
Most recent comment from TheFox Support:Hello John,Unfortunately this is currently not possible, you could make the portfolio post link to link to the video directly but can't make it open in a lightbox, if you want to use lightbox for all ...
Solomon ffe
I can't delete anything I installClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 31, 2015 at 6:49am
1
Most recent comment from Solomon ffe:Every time I try to delete something from the page, I click on trash etc. It doesn't delete, just stays the same.. Can someone explain what to do?I think I made a wrong setting.
Paul French
Caldera FormClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 30, 2015 at 9:33am
2
Most recent comment from TheFox Support:Hello again,The plugin should work with the theme but we don't have any special module or css for it.Do not hesitate to contact us if you have other questions.Regards
Kathy
Mobile VersionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 30, 2015 at 9:10am
4
Most recent comment from TheFox Support:Hello Kathy, sorry for the late reply.I am glad you have been able to figure it out,Do not hesitate to contact us if you have other questions.Have a nice week too and an happy new yearRegards
Otavio
Highlight MenuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 27, 2015 at 10:10pm
3
Most recent comment from Otavio:Ok, thanks for the reply.Happy new year!
Matthew
No Boxed layout with background imageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 26, 2015 at 7:01am
4
Most recent comment from TheFox Support:You're welcome!Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
juimingchen
let logo responsive in vary resolutionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 24, 2015 at 12:36pm
3
Most recent comment from juimingchen:thanks a lot it goes perfectly for now!
juimingchen
cant scroll down while page still loadingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 24, 2015 at 11:03am
6
Most recent comment from TheFox Support:You're welcome!Glad to hear that!Do not hesitate to contact us if you have other questions.Regards