Public Tickets
Josh
VC UpdatesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 19, 2016 at 10:03am
4
Most recent comment from TheFox Support:Hello Josh,You're welcome,If you need anything else do not hesitate to contact us.Regards
Anastasia
Portfolio Filtr is not workingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 19, 2016 at 9:44am
2
Most recent comment from TheFox Support:Hello,I think there is a problem with the filter ( tags ) slug, please go to Portfolio > tags and please try to change the slug of the tag that is not working, I think that should fix the problem.Do n ...
matthieu chaudel
Woo commerceClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 19, 2016 at 9:37am
4
Most recent comment from TheFox Support:Bonjour,Content de savoir que le problème est résolu!N’hésiter pas a nous contacter si vous avez d'autres questions.Cordialement
Scott
Logo PositionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 18, 2016 at 1:06pm
4
Most recent comment from TheFox Support:Hello Scott,What header type you want to use?Currently you are using the header that use the centered logo and we can't give you custom css for this header type.Tell me what is the header type you wou ...
Roberto
INVALID URL SOCIAL MEDIAClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 18, 2016 at 11:46am
4
Most recent comment from TheFox Support:Hello,Can you please use a shorten url :https://goo.gl/epOJDgWe will report this problem to the redux framework team we built the options panel settings.Do not hesitate to contact us if you have other ...
Valon
Order / Select button on pricing tableClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 18, 2016 at 4:31am
8
Most recent comment from Valon:pls colse this ticket
Reuel
install rev slider failed - target folder already existsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 16, 2016 at 12:23pm
3
Most recent comment from TheFox Support:Hello Reuel, thanks for purchasing Thefox!Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Stratos Agiani
Shortcodes do not work in footer text widgetsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 16, 2016 at 10:56am
2
Most recent comment from TheFox Support:Hello Stratos, thanks for purchasing Thefox!Glad you like our theme!Are you using the latest version of the theme?Adding this function to the functions.php should fix the problem :add_filter( 'widget_ ...
Dawid
Log out error after moving wordpressClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 14, 2016 at 11:23am
8
Most recent comment from TheFox Support:Hello Dawid,If you still have problem I think you should try to contact your host support, I don't know where you are hosted but most of the host support I know will help you for those kind of questio ...
Sam
Alignment in FormsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 14, 2016 at 11:20am
13
Most recent comment from TheFox Support:Hello Sam and Samuel,First Sam glad to see you have been able to fix the problem!And Samuel thanks for helping other customer that's really kind from you!Do not hesitate to contact us if you have othe ...
Douglas
Menu widthClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 14, 2016 at 11:02am
10
Most recent comment from TheFox Support:Hello Douglas,the warning is not really important.Having the menu centered is difficult, you would need to add custom javascript to have the right position calculated.Do not hesitate to contact us if ...
cha
portfolio, tag, imageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 13, 2016 at 10:59am
7
Most recent comment from TheFox Support:Glad you have been able to fix the problem.Do not hesitate to contact us if you have other questions.Regards
Pete
Missing styles and screwy footerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 13, 2016 at 10:34am
4
Most recent comment from TheFox Support:Hello Pete,Glad you have been able to load the style_end.css file.For the the width, if you set the row type to in container the row width will be restricted to 1170pxIf you want to set the width to a ...
Victor
The Fox + WPTouchClosed
Pre-Sales Questions
Updated January 12, 2016 at 10:59pm
1
Most recent comment from Victor:Hello.Today I was surprised to see that The Fox Theme and WPTouch plugin are not working together properly, so I have to search for another way to make website looking good on mobile devices.The
thi ...
Remko
Our Team 08..how?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 12, 2016 at 10:17am
4
Most recent comment from TheFox Support:You're welcome, glad to hear that!Do not hesitate to contact us if you have other questions.Regards