Public Tickets
Stratos Agiani
Shortcodes do not work in footer text widgetsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 16, 2016 at 10:56am
2
Most recent comment from TheFox Support:Hello Stratos, thanks for purchasing Thefox!Glad you like our theme!Are you using the latest version of the theme?Adding this function to the functions.php should fix the problem :add_filter( 'widget_ ...
Dawid
Log out error after moving wordpressClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 14, 2016 at 11:23am
8
Most recent comment from TheFox Support:Hello Dawid,If you still have problem I think you should try to contact your host support, I don't know where you are hosted but most of the host support I know will help you for those kind of questio ...
Sam
Alignment in FormsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 14, 2016 at 11:20am
13
Most recent comment from TheFox Support:Hello Sam and Samuel,First Sam glad to see you have been able to fix the problem!And Samuel thanks for helping other customer that's really kind from you!Do not hesitate to contact us if you have othe ...
Douglas
Menu widthClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 14, 2016 at 11:02am
10
Most recent comment from TheFox Support:Hello Douglas,the warning is not really important.Having the menu centered is difficult, you would need to add custom javascript to have the right position calculated.Do not hesitate to contact us if ...
cha
portfolio, tag, imageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 13, 2016 at 10:59am
7
Most recent comment from TheFox Support:Glad you have been able to fix the problem.Do not hesitate to contact us if you have other questions.Regards
Pete
Missing styles and screwy footerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 13, 2016 at 10:34am
4
Most recent comment from TheFox Support:Hello Pete,Glad you have been able to load the style_end.css file.For the the width, if you set the row type to in container the row width will be restricted to 1170pxIf you want to set the width to a ...
Victor
The Fox + WPTouchClosed
Pre-Sales Questions
Updated January 12, 2016 at 10:59pm
1
Most recent comment from Victor:Hello.Today I was surprised to see that The Fox Theme and WPTouch plugin are not working together properly, so I have to search for another way to make website looking good on mobile devices.The
thi ...
Remko
Our Team 08..how?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 12, 2016 at 10:17am
4
Most recent comment from TheFox Support:You're welcome, glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Pete
Missing styles and screwy footerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 12, 2016 at 9:05am
1
Most recent comment from Pete:I installed the fox this evening and began building a site for my client, but I am having 2 issues...1) The footer stylesheet seems to be missing. The widgets stack instead of horizontally aligning. I ...
Brodie
Comments Since UpdateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 11, 2016 at 9:42am
2
Most recent comment from TheFox Support:Hello Brodie, thanks for purchasing Thefox!To disable the comment for the page, go edit the page and :- click on "Screen options" ( top right of the screen )- check the "Discussion" checkbox- scroll ...
Denisy
how to install One page demo contentClosed
Pre-Sales Questions
Updated January 9, 2016 at 11:21am
2
Most recent comment from TheFox Support:Hello Denisy,I am sorry but could you create a new ticket under "Thefox" category so we can verify your purchase.Then we will help you getting the one page page.Thanks
Omer Fuat
Visual Composer Doesn't WorkClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 9, 2016 at 10:39am
3
Most recent comment from TheFox Support:Hello Omer,Glad to hear you have been able to fix the problem.Do not hesitate to contact us if you have other questions.Regards
Dawid
Portfolio as image galleryClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 9, 2016 at 10:26am
4
Most recent comment from TheFox Support:Hello Dawid,Unfortunately this is not possible to create a gallery that use all the gallery images you use in 1 portfolio post, please tell me if you need more information or have more questions.Regar ...
Giacomo
Contact FormClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 8, 2016 at 5:27am
2
Most recent comment from Solomon ffe:Yes me too, same problem, also how can you change the colors of the contact page, it looks weird be me, and how can you make the boxes white instead of black?
Trenton
Adding Custom IconsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 7, 2016 at 11:04am
2
Most recent comment from TheFox Support:Hello Trenton, thanks for purchasing Thefox!Unfortunately you can't add custom image for icon, what you could do is to add custom css to add the image to the element.Do not hesitate to contact us if y ...