Public Tickets
Olanrewaju
Full Screen RevolutionClosed
Pre-Sales Questions
Updated January 21, 2016 at 7:01pm
1
Most recent comment from Olanrewaju:Hello,Please I want a full screen revolution slider with
header and footer (without any content on page except the slider) to all
fit into computer screen without scrolling.How can I achieve this?
Kate
Remove Date from Blog PostsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 21, 2016 at 11:15am
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
altea
accordion issueClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 21, 2016 at 10:13am
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Curtis Miller
Woo Commerce 2.5Closed
Pre-Sales Questions
Updated January 20, 2016 at 11:00am
2
Most recent comment from TheFox Support:Hello Curtis,We are currently working on this update so it will be ready for this week for sure, maybe tomorrow.Sorry for the inconvenience and thanks for your patience.Do not hesitate to contact us i ...
Kate
Sidebar Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 20, 2016 at 10:10am
2
Most recent comment from TheFox Support:Hello Kate,First, you can modify all the colors without using the color preset.From Thefox > Main content styling.Thefox > Footer styling.If you are using the widgetised sidebar module then you should ...
Josh
VC UpdatesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 19, 2016 at 10:03am
4
Most recent comment from TheFox Support:Hello Josh,You're welcome,If you need anything else do not hesitate to contact us.Regards
Anastasia
Portfolio Filtr is not workingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 19, 2016 at 9:44am
2
Most recent comment from TheFox Support:Hello,I think there is a problem with the filter ( tags ) slug, please go to Portfolio > tags and please try to change the slug of the tag that is not working, I think that should fix the problem.Do n ...
matthieu chaudel
Woo commerceClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 19, 2016 at 9:37am
4
Most recent comment from TheFox Support:Bonjour,Content de savoir que le problème est résolu!N’hésiter pas a nous contacter si vous avez d'autres questions.Cordialement
Scott
Logo PositionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 18, 2016 at 1:06pm
4
Most recent comment from TheFox Support:Hello Scott,What header type you want to use?Currently you are using the header that use the centered logo and we can't give you custom css for this header type.Tell me what is the header type you wou ...
Roberto
INVALID URL SOCIAL MEDIAClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 18, 2016 at 11:46am
4
Most recent comment from TheFox Support:Hello,Can you please use a shorten url :https://goo.gl/epOJDgWe will report this problem to the redux framework team we built the options panel settings.Do not hesitate to contact us if you have other ...
Valon
Order / Select button on pricing tableClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 18, 2016 at 4:31am
8
Most recent comment from Valon:pls colse this ticket
Reuel
install rev slider failed - target folder already existsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 16, 2016 at 12:23pm
3
Most recent comment from TheFox Support:Hello Reuel, thanks for purchasing Thefox!Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Stratos Agiani
Shortcodes do not work in footer text widgetsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 16, 2016 at 10:56am
2
Most recent comment from TheFox Support:Hello Stratos, thanks for purchasing Thefox!Glad you like our theme!Are you using the latest version of the theme?Adding this function to the functions.php should fix the problem :add_filter( 'widget_ ...
Dawid
Log out error after moving wordpressClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 14, 2016 at 11:23am
8
Most recent comment from TheFox Support:Hello Dawid,If you still have problem I think you should try to contact your host support, I don't know where you are hosted but most of the host support I know will help you for those kind of questio ...
Sam
Alignment in FormsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 14, 2016 at 11:20am
13
Most recent comment from TheFox Support:Hello Sam and Samuel,First Sam glad to see you have been able to fix the problem!And Samuel thanks for helping other customer that's really kind from you!Do not hesitate to contact us if you have othe ...