Public Tickets
Jason Caruso
Multiple buttonsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 28, 2016 at 10:43am
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
Alex
Parent CSS still seems to override child CSSClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 26, 2016 at 10:24am
4
Most recent comment from TheFox Support:Hello Alex,With the current theme version and child theme version you are using you should be able to use custom css in the child theme file and have it working.Did you try to disable the minifying se ...
omar
where are the 20 Beautifully pre-designed home pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 25, 2016 at 11:19am
2
Most recent comment from TheFox Support:Hello Omar, thanks for purchasing Thefox!If you have imported the business demo you should find the pages under the pages menu.If you want to have all the page you see on our main demo you need to im ...
Miri
mobile menueClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 25, 2016 at 11:13am
2
Most recent comment from TheFox Support:Hello Miri,If you have updated the theme you should be able to set a menu for the mobile menu from :Appearance > MenusDo not hesitate to contact us if you have other questions.Regards
Trevor
Google FontsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 23, 2016 at 11:07am
4
Most recent comment from TheFox Support:Hello Trevor,Did you cleared all your cache?The font always loaded with http problem was fixed in our previous update, also when we check your website we currently don't see the error.Do not hesitate ...
Remko
Portfolio item orderingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 23, 2016 at 9:47am
3
Most recent comment from TheFox Support:Hello again,Glad to see you have been able to find how to do it.Do not hesitate to contact us if you have other questions.Regards
Jochen
Disable Number of Comments shownClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 23, 2016 at 9:39am
5
Most recent comment from TheFox Support:Sorry for not being able to help you this time but I am glad to hear that you have been able to fix the problem by yourself.Do not hesitate to contact us if you have other questions.Regards
Thomas Egan
Problem with button sizing when used in Revolution SliderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 22, 2016 at 11:46am
6
Most recent comment from TheFox Support:Hello Lois,If you have the newest version of the revolution slider, you need to add a new layer to create your button, then you can change the padding, background color, hover color etc directly from ...
Phillip
the fox helpClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 22, 2016 at 11:41am
2
Most recent comment from TheFox Support:Hello Phillip, sorry for the late reply.We will reply to this ticket and not the previous one since you have added new screenshot.1. This is not possible without modifying the header.php2. 8. The prob ...
Ron
Changing the hover effects in portfolioClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 22, 2016 at 10:11am
2
Most recent comment from TheFox Support:Hello Ron,It depends if you are using the load more navigation or no navigation or classic navigation.If you are using the load more navigation you will have to modify the ajax-handlers.php file ( fun ...
Olanrewaju
Full Screen RevolutionClosed
Pre-Sales Questions
Updated January 21, 2016 at 7:01pm
1
Most recent comment from Olanrewaju:Hello,Please I want a full screen revolution slider with
header and footer (without any content on page except the slider) to all
fit into computer screen without scrolling.How can I achieve this?
Kate
Remove Date from Blog PostsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 21, 2016 at 11:15am
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards
altea
accordion issueClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 21, 2016 at 10:13am
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have other questions.Regards
Curtis Miller
Woo Commerce 2.5Closed
Pre-Sales Questions
Updated January 20, 2016 at 11:00am
2
Most recent comment from TheFox Support:Hello Curtis,We are currently working on this update so it will be ready for this week for sure, maybe tomorrow.Sorry for the inconvenience and thanks for your patience.Do not hesitate to contact us i ...
Kate
Sidebar Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 20, 2016 at 10:10am
2
Most recent comment from TheFox Support:Hello Kate,First, you can modify all the colors without using the color preset.From Thefox > Main content styling.Thefox > Footer styling.If you are using the widgetised sidebar module then you should ...