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Public Tickets

Fernando Santos ButtonClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 2, 2016 at 8:35am   10 Most recent comment from TheFox Support:Hello Fernando,If you update everything ( Theme, plugins, wordpress ) then everything will be ok.Do not hesitate to contact us if you have other questions.Regards Kevin Anchor links in MenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 30, 2016 at 11:46am   2 Most recent comment from TheFox Support:Hello Kevin, thanks for purchasing Thefox!Change the custom link to #servicesnot /#servicesThat should fix the problem.Do not hesitate to contact us if you have other questions.Regards Pipo 404 page after clicking on a staffClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 29, 2016 at 11:26am   4 Most recent comment from TheFox Support:Hello Pipo, glad to hear that has fixed the problem.We seems to be able to see the portfolio, for the contact form it is maybe because you don't have any contact form created or because the module not ... cha portfolio-packery-4-columnsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 29, 2016 at 10:57am   2 Most recent comment from TheFox Support:Hello Cha,The problem is your single portfolio post settings, please check the documentation : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#create-port ... Jason Caruso Multiple buttonsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 28, 2016 at 10:43am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have other questions.Regards Alex Parent CSS still seems to override child CSSClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 26, 2016 at 10:24am   4 Most recent comment from TheFox Support:Hello Alex,With the current theme version and child theme version you are using you should be able to use custom css in the child theme file and have it working.Did you try to disable the minifying se ... omar where are the 20 Beautifully pre-designed home pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 25, 2016 at 11:19am   2 Most recent comment from TheFox Support:Hello Omar, thanks for purchasing Thefox!If you have imported the business demo you should find the pages under the pages menu.If you want to have all the page you see on our main demo you need to im ... Miri mobile menueClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 25, 2016 at 11:13am   2 Most recent comment from TheFox Support:Hello Miri,If you have updated the theme you should be able to set a menu for the mobile menu from :Appearance > MenusDo not hesitate to contact us if you have other questions.Regards Trevor Google FontsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 23, 2016 at 11:07am   4 Most recent comment from TheFox Support:Hello Trevor,Did you cleared all your cache?The font always loaded with http problem was fixed in our previous update, also when we check your website we currently don't see the error.Do not hesitate ... Remko Portfolio item orderingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 23, 2016 at 9:47am   3 Most recent comment from TheFox Support:Hello again,Glad to see you have been able to find how to do it.Do not hesitate to contact us if you have other questions.Regards Jochen Disable Number of Comments shownClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 23, 2016 at 9:39am   5 Most recent comment from TheFox Support:Sorry for not being able to help you this time but I am glad to hear that you have been able to fix the problem by yourself.Do not hesitate to contact us if you have other questions.Regards Thomas Egan Problem with button sizing when used in Revolution SliderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 22, 2016 at 11:46am   6 Most recent comment from TheFox Support:Hello Lois,If you have the newest version of the revolution slider, you need to add a new layer to create your button, then you can change the padding, background color, hover color etc directly from ... Phillip the fox helpClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 22, 2016 at 11:41am   2 Most recent comment from TheFox Support:Hello Phillip, sorry for the late reply.We will reply to this ticket and not the previous one since you have added new screenshot.1. This is not possible without modifying the header.php2. 8. The prob ... Ron Changing the hover effects in portfolioClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 22, 2016 at 10:11am   2 Most recent comment from TheFox Support:Hello Ron,It depends if you are using the load more navigation or no navigation or classic navigation.If you are using the load more navigation you will have to modify the ajax-handlers.php file ( fun ... Olanrewaju Full Screen RevolutionClosed Pre-Sales Questions   Updated January 21, 2016 at 7:01pm   1 Most recent comment from Olanrewaju:Hello,Please I want a full screen revolution slider with header and footer (without any content on page except the slider) to all fit into computer screen without scrolling.How can I achieve this?