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Public Tickets

Peter Thompson Empty Space Between Nav Bar and ContentClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 19, 2016 at 12:13pm   6 Most recent comment from TheFox Support:Hello Slava,This is set from the custom javascript.Thefox/js/customjs.js fileyou need to edit this rowfw_fd.css('padding-top', '100px');For page with sidebar you can add custom css ( thefox > styling ... Josh Auto Update QuestionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 19, 2016 at 11:55am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Regards. Ron Changing prettyphoto slideshow speedClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 18, 2016 at 8:56am   10 Most recent comment from TheFox Support:Hello Ron,If you want to change the menu url you can go to Appearance > menus and add custom link to your menu.If you are not using any external link then just use the #project ( id of the section for ... Dede Homepage templates ?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 17, 2016 at 9:17am   2 Most recent comment from TheFox Support:Hello Dede, thanks for purchasing Thefox!First if you want the agency page you need to import the classic demo, then you will find the pages under "Pages".For the revolution slider and other premiums ... Cliff portfolio galleryClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 17, 2016 at 8:58am   2 Most recent comment from TheFox Support:Hello Cliff, thanks for purchasing Thefox!Yes you are modifying the right place, but I am not sure how you could do this.Maybe you should try the_attachment_link() or wp_get_attachment_link()Do not he ... Josh Theme UpdatesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 17, 2016 at 3:53am   3 Most recent comment from Josh:Hello!Sounds good, I can work with that.Thanks!Josh Otto Woocommerce checkout mobile responsivenessClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 16, 2016 at 9:44am   2 Most recent comment from TheFox Support:Hello Homan,Unfortunately we can't access your site at this moment, is your server down?Anyway could you tell us the version of the theme you are using and if you are using a child theme ( also tell u ... Remko Auto-update available?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 15, 2016 at 6:47am   2 Most recent comment from TheFox Support:Hello Remko,The auto update is available using the Envato tool kit.Make sure to have the newest version of the envato tool kit if you want to update the theme.Do not hesitate to contact us if you have ... Decerius Visual Composer UpdatesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 15, 2016 at 6:30am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Regards. Decerius install themes updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 15, 2016 at 6:28am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Regards. Decerius POST Title HeightClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 14, 2016 at 9:42am   3 Most recent comment from Decerius:replied sentthanks Jasmine Organize images in a portfolio in masonry, rather than "slideshow"Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 14, 2016 at 9:00am   10 Most recent comment from TheFox Support:Hello Rodrigo,I am sorry but could you please create a new ticket under Thefox category so we can verify your purchase.Thanks in advance. meti menusClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 14, 2016 at 8:43am   2 Most recent comment from TheFox Support:Hello Mehdi, thanks for purchasing Thefox!If you have problem to set the menu it is maybe because of your server settings, please change the server settings to the one you can find in this article : W ... Coolty Hunter Fox Theme loads slowly/Logo appears on my siteClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 13, 2016 at 8:55am   7 Most recent comment from TheFox Support:Hello,What you should do is edit the row and make sure to have the row top padding, bottom padding and margin to be set to 0Set the padding to the row columns, then if you hide the columns the row wil ... Peter Norman Memory Hang on pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 13, 2016 at 8:49am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Have a nice weekend!Regards.