Public Tickets
Cliff
portfolio galleryClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 17, 2016 at 8:58am
2
Most recent comment from TheFox Support:Hello Cliff, thanks for purchasing Thefox!Yes you are modifying the right place, but I am not sure how you could do this.Maybe you should try the_attachment_link() or wp_get_attachment_link()Do not he ...
Josh
Theme UpdatesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 17, 2016 at 3:53am
3
Most recent comment from Josh:Hello!Sounds good, I can work with that.Thanks!Josh
Otto
Woocommerce checkout mobile responsivenessClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 16, 2016 at 9:44am
2
Most recent comment from TheFox Support:Hello Homan,Unfortunately we can't access your site at this moment, is your server down?Anyway could you tell us the version of the theme you are using and if you are using a child theme ( also tell u ...
Remko
Auto-update available?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 15, 2016 at 6:47am
2
Most recent comment from TheFox Support:Hello Remko,The auto update is available using the Envato tool kit.Make sure to have the newest version of the envato tool kit if you want to update the theme.Do not hesitate to contact us if you have ...
Decerius
Visual Composer UpdatesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 15, 2016 at 6:30am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Regards.
Decerius
install themes updateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 15, 2016 at 6:28am
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Regards.
Decerius
POST Title HeightClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 14, 2016 at 9:42am
3
Most recent comment from Decerius:replied sentthanks
Jasmine
Organize images in a portfolio in masonry, rather than "slideshow"Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 14, 2016 at 9:00am
10
Most recent comment from TheFox Support:Hello Rodrigo,I am sorry but could you please create a new ticket under Thefox category so we can verify your purchase.Thanks in advance.
meti
menusClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 14, 2016 at 8:43am
2
Most recent comment from TheFox Support:Hello Mehdi, thanks for purchasing Thefox!If you have problem to set the menu it is maybe because of your server settings, please change the server settings to the one you can find in this article : W ...
Coolty Hunter
Fox Theme loads slowly/Logo appears on my siteClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 13, 2016 at 8:55am
7
Most recent comment from TheFox Support:Hello,What you should do is edit the row and make sure to have the row top padding, bottom padding and margin to be set to 0Set the padding to the row columns, then if you hide the columns the row wil ...
Peter Norman
Memory Hang on pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 13, 2016 at 8:49am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Have a nice weekend!Regards.
myron
Button to play popup/lightbox videoClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 13, 2016 at 8:30am
4
Most recent comment from TheFox Support:Hello Myron,Currently this is not possible, in our next update we will add a custom class field for the button module.Sorry for the inconvenience.Regards
Decerius
Layer Slider OptionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 13, 2016 at 6:31am
17
Most recent comment from Decerius:Thank you for your response
toin
topbar in responsive versionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 12, 2016 at 8:46am
8
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Regards.
Solomon ffe
Bug in the blogClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 11, 2016 at 8:28am
4
Most recent comment from TheFox Support:Hello Solomon,You won't loose anything even if you delete the visual composer.Transparent header will not be transparent when you scroll down.Do not hesitate to contact us if you have more questions.R ...