Public Tickets
Josh
Use Any FontClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 2, 2016 at 10:29am
4
Most recent comment from TheFox Support:You're welcome!Glad to hear that the problem was fixed.Do not hesitate to contact us if you have more questions.
Regards.
Chase
Portfolio Video Embed ShortcodeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 1, 2016 at 8:59am
4
Most recent comment from TheFox Support:Hello Chase,Glad to hear that!You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Mallow
Visual ComposerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 31, 2016 at 11:11am
8
Most recent comment from TheFox Support:Hello Mallow,You're welcomeGlad to hear that!I am sorry that you had to buy an other plugin.Do not hesitate to contact us if you have more questions.
Regards.
Meritxell Castillo
Staff membersClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 31, 2016 at 11:01am
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Meritxell Castillo
Visual ComposerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 31, 2016 at 11:01am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
George K
Moving site - pricing tablesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 30, 2016 at 7:52am
4
Most recent comment from TheFox Support:Hello George,Thanks for the additional feedback.That's strange, we will check if we got the same error.Regards
Paula Del Mas
Transitions and animationClosed
Pre-Sales Questions
Updated March 30, 2016 at 7:51am
2
Most recent comment from TheFox Support:Hello Paula,Yes of course, any animation on the site can be changed or disabled.Do not hesitate to contact us if you have more questions.
Regards.
Johan
Demo Content and Plugin Fail To Install on LocalhostClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 30, 2016 at 6:59am
2
Most recent comment from TheFox Support:Hello Johan, thanks for purchasing Thefox!The problem you have with the demo import is because you don't have our custom plugin installed, so wordpress can't import the portfolio and other custom post ...
Rick
FooterClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 29, 2016 at 7:58am
2
Most recent comment from TheFox Support:Hello Rick, thanks for purchasing Thefox!If you want to change the footer you can change from Thefox > footer styling.To add widget you need to go to Appearance > widgets.About the plugins they are ...
Udo
Categories template?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 29, 2016 at 7:56am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Josh
Drop Down BugClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 29, 2016 at 7:54am
4
Most recent comment from TheFox Support:Hello Josh,You're welcome!Glad to hear that!Do not hesitate to contact us if you have more questions.
Regards.
meti
white spaceClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 27, 2016 at 9:39am
2
Most recent comment from TheFox Support:Hello Meti,Can you please try to update the theme to the latest version ( 1.53 ), then go to Plugins and deactivate and uninstall the visual composer.Then go to appearance > install plugins to insta ...
Josh
Drop down arrowsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 26, 2016 at 6:25am
4
Most recent comment from TheFox Support:Hello Josh,You're welcome, glad to have been able to help!Do not hesitate to contact us if you have more questions.Have a nice weekend!
Regards.
Ashish
Partner Carousel ImagesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 25, 2016 at 8:49am
2
Most recent comment from TheFox Support:Hello Ashish,For the partners carousel what you would need to do is to use images of the same size.Making the module resize the image will make wordpress crop your images and logo, so the best way is ...
Jonathan
some google fonts missing + customize coming soon pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 25, 2016 at 8:34am
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.