Public Tickets
Monika
circle chart with no %Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 13, 2016 at 8:26am
2
Most recent comment from TheFox Support:Hello Monika,This is the "count to" module using the big icon circle style.Do not hesitate to contact us if you have more questions.
Regards.
Josh
Blog Slider HeightClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 12, 2016 at 7:48am
2
Most recent comment from TheFox Support:Hello Josh,If you want to edit the slider size you need to go edit the rd_blog_slide.php which is in Thefox/functions/rd_shortcodes/ folderAnd change the dimension you can find line 121 (570, 545)Do ...
NoName
Recaptcha in Contact Form 7Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 11, 2016 at 7:46am
2
Most recent comment from TheFox Support:Hello NoName, thanks for purchasing Thefox!For the option you want to add this may required additional plugin or php modifications, unfortunately our support doesn't cover modifications.When using o ...
Reid Horton
Mobile Menu Does Not Work At AllClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 11, 2016 at 7:38am
2
Most recent comment from TheFox Support:Hello,We just tried to check your site and it is working without any problem.Please try to clear the browser cache and also your local cache.Regards
Pong
Vertical Tabs / TourClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 10, 2016 at 7:29am
3
Most recent comment from TheFox Support:Hello Pong,Glad to hear that!Do not hesitate to contact us if you have more questions.
Regards.
Alexandre
Make personal type footerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 8, 2016 at 8:31am
3
Most recent comment from TheFox Support:Hello Alexandre,We are just contacting you to see if everything is fine and if it's ok to close your ticket.Also I don't know if you have done it yet but if you could rate our theme 5 stars on the ...
Luis
Other demosClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 8, 2016 at 7:00am
2
Most recent comment from TheFox Support:Hello Luis, thanks for purchasing Thefox!All the pages you can see on the main demo is in the Classic demo.The trending demo will import the content of : http://thefoxtrending.wpengine.com/The busin ...
Francesco Chinello
Sidebar IssueClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 7, 2016 at 5:49am
2
Most recent comment from TheFox Support:Hello Francesco,Can you try to disable all the additional plugin you are using and see if you still have the same problem?Regards
Leni
PHP 7Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 6, 2016 at 6:00am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Josh
Blog Slider Background ColorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 6, 2016 at 5:57am
4
Most recent comment from TheFox Support:Hello Josh,This is nothing to worry about!Do not hesitate to contact us if you have more questions.
Regards.
Pong
Recent Blog Posts on TabsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 6, 2016 at 5:45am
4
Most recent comment from TheFox Support:Hello,I am sorry "can't" make the slider vertical.Regards
cha
image in megamenuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 6, 2016 at 5:45am
2
Most recent comment from TheFox Support:Hello Cha,If you use a sidebar in the menu you can use the text widget or image widget, please check the documentation : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_doc ...
Udo
WordPress 4.5.1, VisualComposer 4.11.2.1Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 5, 2016 at 6:00am
3
Most recent comment from TheFox Support:Hello,Please :- Go to plugins and deactivate and delete the visual composer.
- Update the theme to the latest version : Theme update
- Then go to Appearance > Install plugins to install the pl ...
massimo
all is missedClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 5, 2016 at 5:58am
2
Most recent comment from TheFox Support:Glad to hear that everything is working now!Do not hesitate to contact us if you have more questions.
Regards.
Leni
Endpoints and 404Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 5, 2016 at 5:21am
2
Most recent comment from TheFox Support:Hello Leni,Are you sure you made the woocommerce settings correctly? set the page etc?Please check the woocommerce documentation : https://docs.woothemes.com/documentation/plugins/woocommerce/getting ...