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Public Tickets

Ben Element GapClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 21, 2016 at 9:49am   2 Most recent comment from TheFox Support:Hello Ben,You need to edit the Row, then click Design options and change the "Margin bottom" to 0pxAll row have a default bottom margin of 35pxDo not hesitate to contact us if you have more questions. ... Gábor Weiszkopf http://thefoxwp.com/creative-02/Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 21, 2016 at 9:28am   2 Most recent comment from TheFox Support:Hello Gábor, thanks for purchasing Thefox!Yes, this is possible.What you need to do is go to Thefox > Demo importer and import the classic demo.Then go to Pages and search Creative 02.Then edit th ... Meritxell Castillo last updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 20, 2016 at 12:21pm   16 Most recent comment from Meritxell Castillo:For me everything is great!! Lindsay Visual ComposerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 20, 2016 at 9:45am   2 Most recent comment from TheFox Support:Hello Lindsay,You can't activate the premiums plugins auto update.Here is what you need to do : - Go to plugins and deactivate and delete the visual composer. - Update the theme to the latest vers ... Jay update/pluginClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 20, 2016 at 9:43am   3 Most recent comment from TheFox Support:Hello Jay, thanks for purchasing Thefox!If you are using the latest version of WordPress then what you needed to do is to update the theme and plugins.Have you still any issues?Regards Amy Getting StartedClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 19, 2016 at 9:17am   11 Most recent comment from TheFox Support:Hello Amy,The font we used is RalewayDo not hesitate to contact us if you have more questions. Regards. Soumendra Theme forest download takes forever Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 18, 2016 at 8:35am   2 Most recent comment from TheFox Support:Hello,You can download the installable file only from your download page : http://themeforest.net/downloadsThen click the download button of the theme and select Installable WordPress file onlyDo not ... Capt Obvious icon boxesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 18, 2016 at 8:33am   8 Most recent comment from TheFox Support:Hello,Do you have a link to share?Are you using the same type box for all the icon box?Regards Eunice updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 17, 2016 at 10:38am   4 Most recent comment from TheFox Support:Glad to hear that!You're welcome!Do not hesitate to contact us if you have more questions. Regards. David Update to Latest Visual ComposerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 17, 2016 at 10:17am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Regards. Johan Demo Images MissingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 17, 2016 at 10:01am   4 Most recent comment from TheFox Support:Hello Johan,It's also taking time to remove all images from the demo so yeah not a really good news for us too.Glad to hear that you like the theme, Do not hesitate to contact if you have any questio ... Golpar Hero Style - Slider RevolutionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 16, 2016 at 6:17am   4 Most recent comment from TheFox Support:Hello,What time is set to 9minutes?If you only have 1 slide set the slider as a Hero sceneAlso please update the theme to 1.57, the version you are using is currently not compatible with WordPress 4.5 ... Josianne Masseau Portfolio gallery glitchClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 15, 2016 at 9:10am   2 Most recent comment from TheFox Support:Hello Josianne, thanks for purchasing Thefox!First for the issue you are having with the modules not working it is because you have updated WordPress to 4.5 but are not using the latest version of our ... Capt Obvious revolution slider wont play automaticallyClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 15, 2016 at 9:01am   3 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Regards. Golpar Staff pagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 15, 2016 at 8:32am   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Regards.