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Public Tickets

Benjamin Hiding RowsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 21, 2016 at 7:06am   4 Most recent comment from TheFox Support:Hello Benjamin,Yes, I mean make the row top and bottom padding margin to 0 of the row you want to hide.Then edit the column and put the padding you were using for your row to the columns option and s ... Robert Revo SliderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 20, 2016 at 7:31am   4 Most recent comment from TheFox Support:Hello Bobby,The slider original size was a 1000px height grid, if you changed the height then it's maybe why you are not able to see all the element.Also we didn't placed the elements visually but usi ... Daniel C Page LoaderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 20, 2016 at 6:27am   3 Most recent comment from Daniel C:Thanks for letting me know. It could be a useful feature in future as often the homepage has a lot of content but a 'contact us' page doesn't really require a page loader. Melissa Right-justify top bar contact infoClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 19, 2016 at 7:53am   4 Most recent comment from TheFox Support:Hello again,If you want to have both to the right you can add this custom css ( thefox > styling options ) :.top_email,.top_phone { float:right; }Do not hesitate to contact us if you have more ques ... Melissa Tracking CodeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 19, 2016 at 7:52am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Regards. Melissa Footer heightClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 19, 2016 at 7:51am   5 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Regards. Wesley Need to create Borders that interlock with each other Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 18, 2016 at 8:06am   2 Most recent comment from TheFox Support:Hello Wesley,If you want to do this you would need to use a row with 2 columnset the first column border then for the second column use 2 inner row and set the border to the inner column.You can set ... Pong Partcles Efect Revolution SliderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 18, 2016 at 8:04am   2 Most recent comment from TheFox Support:Hello Pong,If you want you can import our slider creative01 to see the settings we set to the particles images.We made some image with a rotating effect, and two other image with parallax effect ( m ... Syed Sohail White space between two rowsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 18, 2016 at 7:54am   2 Most recent comment from TheFox Support:Hello Syed, thanks for purchasing Thefox!Please go edit the "Row" and click on "Design options" then change the bottom margin to 0px.Row , Custom heading and text block have a default bottom margin of ... Josh Overlay Type "Sadie" CustomizationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 18, 2016 at 7:48am   4 Most recent comment from TheFox Support:You're welcome!Glad to hear that!Do not hesitate to contact us if you have more questions. Regards. Pong Social Icons OrderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 18, 2016 at 7:44am   5 Most recent comment from TheFox Support:Hello both of you,Currently this is only possible by modifying the file directly.We may change the way social icons are sorted from the theme panel using a "Sorter", you would be able to change the or ... Eryk Lewandowski Gap between images in images galleryClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 18, 2016 at 7:38am   2 Most recent comment from TheFox Support:Hello Eryk, thanks for purchasing Thefox!If you are using our gallery module you can add this custom css ( Thefox > styling options ):.rd_img_gallery_ctn a { padding:10px; }This should do the tric ... Leni Woocommerce Update BugClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 18, 2016 at 7:17am   5 Most recent comment from TheFox Support:Hello Leni,We are working on the update, a new version of the theme should be ready today.Sorry for the inconvenience and thanks for your patience.Regards Alfasecur Image StaffClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 17, 2016 at 7:51am   8 Most recent comment from TheFox Support:Glad to hear that !Do not hesitate to contact us if you have more questions. Regards. Jennifer On Blog, remove comment count and heart count.Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 15, 2016 at 7:08am   8 Most recent comment from TheFox Support:Hello Macacafrune,I am sorry but can you please create a new ticket so we can verify your purchase.Also in the new ticket please give us a link to your blog pageThanks in advance!