Public Tickets
Pong
Partcles Efect Revolution SliderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 18, 2016 at 8:04am
2
Most recent comment from TheFox Support:Hello Pong,If you want you can import our slider creative01 to see the settings we set to the particles images.We made some image with a rotating effect, and two other image with parallax effect ( m ...
Syed Sohail
White space between two rowsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 18, 2016 at 7:54am
2
Most recent comment from TheFox Support:Hello Syed, thanks for purchasing Thefox!Please go edit the "Row" and click on "Design options" then change the bottom margin to 0px.Row , Custom heading and text block have a default bottom margin of ...
Josh
Overlay Type "Sadie" CustomizationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 18, 2016 at 7:48am
4
Most recent comment from TheFox Support:You're welcome!Glad to hear that!Do not hesitate to contact us if you have more questions.
Regards.
Pong
Social Icons OrderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 18, 2016 at 7:44am
5
Most recent comment from TheFox Support:Hello both of you,Currently this is only possible by modifying the file directly.We may change the way social icons are sorted from the theme panel using a "Sorter", you would be able to change the or ...
Eryk Lewandowski
Gap between images in images galleryClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 18, 2016 at 7:38am
2
Most recent comment from TheFox Support:Hello Eryk, thanks for purchasing Thefox!If you are using our gallery module you can add this custom css ( Thefox > styling options ):.rd_img_gallery_ctn a { padding:10px; }This should do the tric ...
Leni
Woocommerce Update BugClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 18, 2016 at 7:17am
5
Most recent comment from TheFox Support:Hello Leni,We are working on the update, a new version of the theme should be ready today.Sorry for the inconvenience and thanks for your patience.Regards
Alfasecur
Image StaffClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 17, 2016 at 7:51am
8
Most recent comment from TheFox Support:Glad to hear that !Do not hesitate to contact us if you have more questions.
Regards.
Jennifer
On Blog, remove comment count and heart count.Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 15, 2016 at 7:08am
8
Most recent comment from TheFox Support:Hello Macacafrune,I am sorry but can you please create a new ticket so we can verify your purchase.Also in the new ticket please give us a link to your blog pageThanks in advance!
Oriana
Issue with Contact Form 7's radio buttonsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 15, 2016 at 6:46am
8
Most recent comment from TheFox Support:Hello Oriana,Glad to hear that you don't have any problem on your live site.Thanks for using our theme! Also Oriana, I don't know if you have done it yet but if you could rate our theme 5 stars on ...
Jochen
Social IconsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 13, 2016 at 7:08am
10
Most recent comment from TheFox Support:Hello Jay,I replied to your private ticket.Regards
Josh
Top Bar Border Spacing: A Touch OffClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 11, 2016 at 7:50am
6
Most recent comment from TheFox Support:Hello Josh,Glad to hear that!For the tickets you can't do this, only our staff can do it, we will close the ticket if needed.Do not hesitate to contact us if you have more questions.
Regards.
Suvi Tikka
how to make all the buttons in the theme consistent - how to edit the look of the trending blogClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 11, 2016 at 7:21am
4
Most recent comment from TheFox Support:Hello Mary,I am sorry but could you create a new ticket so we can verify your purchase?Thanks in advance.Regards
Josh
Visual Composer Still Slow After 4.11.2.1 UpdateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 10, 2016 at 7:41am
8
Most recent comment from TheFox Support:Hello Josh,We will update the theme this weekend and include the new version of the Visual Composer, maybe this will fix the problem.Regards
Gabriel
Visual Composer Not Showing UpClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 9, 2016 at 7:25am
4
Most recent comment from TheFox Support:You're welcome!Glad to hear that!Do not hesitate to contact us if you have more questions.
Regards.
Joshua
WooCommerce shop products pushed leftClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 8, 2016 at 8:32am
8
Most recent comment from TheFox Support:Hello Joshua,That's really strange that this problem is occuring, could you please tell us the version of WooCommerce you are using and also if you are using any other custom plugins?If you add a chil ...