Public Tickets
AO Network
Revelution Slider ImportClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 29, 2016 at 7:18am
6
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Regards.
Trentin
Menu Loading weird on startupClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 29, 2016 at 6:56am
6
Most recent comment from TheFox Support:Hello Trentin,Have you any script loaded by your host?None of our customers got this problem so I think it's maybe something from your side.We didn't changed anything about the menu but you should try ...
AO Network
Shop product Page Social IconsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 28, 2016 at 5:41pm
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Josh
Using Links in Mega MenuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 28, 2016 at 5:38pm
4
Most recent comment from TheFox Support:Thanks a lot for your patience.We hope to be able to release the update before the end of this week.Regards
Thomas
Full Width Footer (NOT Sub Footer)Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 28, 2016 at 5:32pm
2
Most recent comment from TheFox Support:Hello Thomas, thanks for purchasing Thefox!You can add this custom css :#footer_coms .f_message_right { text-align:center; width:100%; line-height:32px; height:32px; }Change the height if needed.Do no ...
AO Network
Promo Box content like demoClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 28, 2016 at 12:16pm
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Alfasecur
Mobile MenuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 28, 2016 at 11:42am
2
Most recent comment from TheFox Support:Hello Alfasecur,I don't have this problem, did you tried to clear the cache?What is the browser you are using?For the breadcrumbs I didn't understand the problem checking your image.Regards
Stephen Uchacz
Revolution Slider Invalid Registration KeyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 27, 2016 at 1:33pm
6
Most recent comment from TheFox Support:Hello,The white box is the module you are using on the page.For the video not shown on mobile it's normal because mobile device need an other application to launch video.Please create a new ticket if ...
Christopher
Child theme style.css customizations not loadingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 27, 2016 at 1:01pm
2
Most recent comment from TheFox Support:Hello Christopher, thanks for purchasing Thefox!Do not hesitate to contact us if you have more questions.
Regards.
Maximilian
custom post vs. breadcrumbClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 27, 2016 at 12:31pm
4
Most recent comment from TheFox Support:Hello Maximillian,Glad to hear that!Do not hesitate to contact us if you have more questions.
Regards.
David
Staff member plugin breaking cssClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 27, 2016 at 12:30pm
20
Most recent comment from TheFox Support:Hello Tamar,Glad to hear that the problem has been fixed!Do not hesitate to contact us if you have more questions.
Regards.
Steve
H tags element styleClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 27, 2016 at 12:27pm
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Taylor
Insert PDF into Portfolio?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 27, 2016 at 12:12pm
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Freshy Sites
Double MenusClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 26, 2016 at 6:29am
14
Most recent comment from TheFox Support:Glad to your that!You're welcome!Thanks a lot for the detailed feedback!Do not hesitate to contact us if you have more questions.
Regards.
DCI
Cant download slider app2Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 24, 2016 at 1:43pm
6
Most recent comment from TheFox Support:Hello DCI,For the logo and pretty photo you can add this custom css ( thefox > styling options ) :@media only screen and (max-width: 767px) {#pp_full_res { width:100%!important; height:auto!import ...