Public Tickets
David
Are alternate sidebars possible?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 16, 2016 at 4:20am
2
Most recent comment from TheFox Support:Hello David,If you are asking if you can create different sidebar for different page then yes, please check the documentation : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/the ...
Josh Elwood
Portfolio Overlay BG ColorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2016 at 6:26am
2
Most recent comment from TheFox Support:Hello Josh,I think it's a problem with the cache.Also like we said in your other ticket, please create a new ticket with a different license code.Thanks in advance.Regards
Josh Elwood
Update ErrorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2016 at 6:16am
6
Most recent comment from TheFox Support:Hello Josh,If you clear the cache and remove the custom css we gave you the overlay problem should be fixed, the custom css we sent you has been included in the latest update.Do not hesitate to contac ...
Jason Ryan
Icon at top of SectionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2016 at 5:31am
14
Most recent comment from TheFox Support:Hello Jason,The problem is that the scoped="scoped" we added to the style block didn't work for the font with firefox, which is strange since even IE was able to handle this.Do not hesitate to contac ...
Josh Elwood
Blog post Carousel - Style 7Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 14, 2016 at 7:40am
2
Most recent comment from TheFox Support:Hello Josh,Can you please change try to edit using the "Text" mode of the editor, not visual.We will publish an update for the theme today, we may fix this problem too.Sorry for the inconvenience.Do ...
Janna
Accordion scrolls on toggleClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 14, 2016 at 6:47am
16
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Regards.
Jeff
javacriptClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 13, 2016 at 4:55am
2
Most recent comment from TheFox Support:Hello Jeff,Unfortunately this is not possible, it only accept html.If you want to do something like this you would need to create your custom script.Do not hesitate to contact us if you have more ques ...
cha
portfolio / visual composerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 13, 2016 at 4:22am
9
Most recent comment from TheFox Support:Hello Hic,If you have the portfolio box checked then you should be able to use the visual composer with your portfolio post.Regards
Jason Ryan
Ultimate AddOns Plugin ConflictsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 10, 2016 at 6:18am
4
Most recent comment from TheFox Support:Hello Jason,Glad to hear that the latest update fix the problem.Do not hesitate to contact us if you have other problems.Regards
Tatiane Pires
Plugins includedClosed
Pre-Sales Questions
Updated September 9, 2016 at 6:22am
6
Most recent comment from TheFox Support:Hello Ivan,The page you look is a really old version of the visual composer.You can still do this using the template button : https://drive.google.com/file/d/0B4U2I7SLFLQYWG05X2NuU3IydlE/view?usp=dri ...
Tatiane Pires
Render blocking JavaScriptClosed
Pre-Sales Questions
Updated September 7, 2016 at 5:26am
3
Most recent comment from TheFox Support:Hello again,The script and css are loaded when needed but if you use the custom plugins and don't use a "minify" plugin then you will have blocking css and javascript.Do not hesitate to contact us if ...
Neil
Css questionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 7, 2016 at 5:13am
6
Most recent comment from TheFox Support:Hello Neil,
Glad to have been able to help you!
You're welcome!
It's maybe little early to ask you but if you could rate our theme 5 stars on themeforest, it would really boos ...
Aitana Management
How to disable LIKE THIS from postsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 1, 2016 at 5:55am
6
Most recent comment from TheFox Support:Hello Aitana,You are right, we will add this option or add a hook so you can select this from the theme panel or by adding a functions in the child theme functions.php file.thanks for the feedback.Reg ...
Suzanne
Home page not loading Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 30, 2016 at 2:32pm
2
Most recent comment from TheFox Support:Hello Suzanne, thanks for purchasing Thefox!You may had an error while importing the page,Please try to :- Go edit the page that doesn't work- Then just hit "Update"- After updating the page, try to ...
Tomoyuki
How to change the font of "Custom Heading"Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 28, 2016 at 4:24am
6
Most recent comment from TheFox Support:Hello Chirag,It seems that ticksy had a problem and this thread is not readable any more.It depends on the font you want to use, if it's a default font or a premium font.I am sorry but could you pleas ...