Public Tickets
Richard
Contactform button shape different in Safaris browserClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 10, 2016 at 4:37am
5
Most recent comment from TheFox Support:Hello Richard,Glad to hear that!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
Jason
adding Google Tag ManagerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 8, 2016 at 7:15am
4
Most recent comment from TheFox Support:Hello Jason,You can check this video, and use the same plugins they use to inject the code you need :I see on your page that the code is correctly included but you putted it after the tag you need to ...
Benny
Missing my member staff sitesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 8, 2016 at 6:24am
4
Most recent comment from TheFox Support:Hello Benny,Glad to have been able to help!Do not hesitate to contact us if you have more questions.Have a nice weekend!
Regards.
Ed
default padding for VC elementsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 7, 2016 at 4:10am
2
Most recent comment from TheFox Support:Hello Ed,To do this you need to use a child theme then you need add this to your child theme functions.php :
wp_deregister_script( 'customjs' );
wp_enqueue_script( 'customjs', get_styleshe ...
Janna
Blog load timeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 7, 2016 at 3:50am
6
Most recent comment from TheFox Support:Hello Janna,That's strange, it seems that all the problems are related to Ajax, for the timeline post it needs to use ajax so you will have to wait a little before the posts load, if you want to have ...
Marco
blog type6 (trendind post) insert timeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 7, 2016 at 3:46am
4
Most recent comment from TheFox Support:Hello Marco,You're welcome!That's strange, do you have a link to the blog page where the navigation is not working?Regards
Logan Stark
3 issues Logo positioning and Text Color change on hoverClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 1, 2016 at 3:20pm
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to recontact us when needed!Have a nice weekend!Regards
Marcela
A problem when insert icon boxesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 1, 2016 at 3:07pm
2
Most recent comment from TheFox Support:Hello Marcela, thanks for purchasing Thefox!The problem is from your server settings, when we check your page we see this error :Fatal error: Out of memory (allocated 51118080) (tried to allocate 2624 ...
Violeta
Question about ThemeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 30, 2016 at 4:49am
2
Most recent comment from TheFox Support:Hello Violeta, thanks for purchasing Thefox!All those pages are in the "Classic demo", if you import the classic demo you will be able to use those pages.You can do this from Thefox > Demo importer.D ...
Toni
Tripadvisor Icon addClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 28, 2016 at 7:54am
6
Most recent comment from TheFox Support:Hello Janna,You need to de-enqueue the orignal file or just add new css and font file from the child theme functions.php but if you only add need css and font the theme will try to load it 2 times.Do ...
Janna
BootstrapClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 28, 2016 at 7:46am
6
Most recent comment from TheFox Support:We closed the ticket.Do not hesitate to contact us if you have more questions.
Regards.
kalai
Portfolio tagsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 27, 2016 at 4:08am
2
Most recent comment from TheFox Support:Hello Kalai,1. The Portfolio will show all the tags that the project loaded on the page use.If you have only 2 posts loaded in your page and that those post only use the tag : design, photography you ...
Kathy
some images load darkClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 24, 2016 at 6:37am
2
Most recent comment from TheFox Support:Hello Kathy,It seems that your support has expired, please renew or buy a new license of our theme.If you could send us a link of the page that has the problem and also the original image we could tr ...
Freshy Sites
Slow and laggy when editing pagesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 24, 2016 at 6:29am
11
Most recent comment from TheFox Support:Hello Jon.When our theme is activated we load the 4k plugins that load the icon fonts, this is maybe the source of the problem.We changed the parallax because the current parallax you are using is not ...
Baksie
Featured GalleriesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 24, 2016 at 6:25am
2
Most recent comment from TheFox Support:Hello Baksie, thanks for purchasing Thefox!I think that the plugin you are using are not getting the custom field so won't let the user upload the image in the featured galleries, to do this I think ...