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Public Tickets

Jason Filter Posts by CategoryClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 24, 2016 at 9:26am   4 Most recent comment from TheFox Support:Hello Jason,Yes for the widget this is something we are currently thinking to add in a future update.Thanks for the feedback.Do not hesitate to contact us if you have more questions.Have a nice day! ... Steve Coming Soon PageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 24, 2016 at 8:44am   2 Most recent comment from TheFox Support:Hello Steve, thanks for purchasing Thefox!Unfortunately this is not possible, like you said if someone knows the other pages link they would be able to access it, to restrict all the pages except the ... Annie Img sizeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 24, 2016 at 8:15am   2 Most recent comment from TheFox Support:Hello Annie,The image size are not set depending on the column size for the portfolio or blog module, those thumbnail are generated by the theme.Those are the thumbnail size we are using :add_image_si ... Emmanuel Ramanyimi HOW DO I CHANGE WRITTEN TEXT ON TOP BARClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 23, 2016 at 4:34am   4 Most recent comment from TheFox Support:Hello Tech,If you want to be able to use the theme in different language and use the dropdown in the top bar like on our demo you will need the additional plugin WPML : https://wpml.org/purchase/Do n ... Pascal Top BarClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 23, 2016 at 4:27am   5 Most recent comment from TheFox Support:Hello Pascal,Glad to see you have been able to make the modifications!The header-onepage.php is used when the page use the one page template.If you are not going to use the one page template then you ... Annie Home page loaderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 22, 2016 at 4:47am   3 Most recent comment from TheFox Support:Hello Annie,Glad to hear that!Do not hesitate to contact us if you have more questions. Regards. Mesari Foundation can not install the themeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 20, 2016 at 5:37am   2 Most recent comment from TheFox Support:Hello Mesari, thanks for purchasing Thefox!Please try to change the server settings to the one you can find in this article : What To Do If Demo Content Import FailsThis should fix the problem.If you ... Sandy Staff CarouselClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 19, 2016 at 7:00am   4 Most recent comment from TheFox Support:Hello Sandy,You will be able to use 4 staff in the same row so the image will become smaller but we see that the image you are using for "Brian Willis" is too small, that why the theme need to enlarge ... david Problem with Partner CarouselClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 19, 2016 at 6:28am   2 Most recent comment from TheFox Support:Hello David,We will fix this in today update, sorry for the inconvenience and thanks for your patience.Regards hic homepage, space between divClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 18, 2016 at 4:54am   2 Most recent comment from TheFox Support:Hello Hic,Go edit the page and edit the row, then click on the design options tab and set the bottom margin to 0, this should fix the problem.If not please send us a link to your website.Regards Meritxell Castillo Terms & Conditions Contact Form 7Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 18, 2016 at 4:34am   6 Most recent comment from TheFox Support:Hello again, Glad to hear that! You're welcome! Do not hesitate to contact us if you have more questions.Have a nice day! Regards. Meritxell Castillo Style CSSClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 18, 2016 at 4:33am   6 Most recent comment from TheFox Support:Hello Meritxell,Then it's hard to tell, what you should do is install the child theme, activate it and try to see if you see what change.Too bad that you didn't note where you added custom cssRegards Meritxell Castillo Locations Google MapsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 17, 2016 at 6:56am   4 Most recent comment from TheFox Support:Hello again,Thanks for the feedback, we will let our dev knows and see if this could be something we could add to our current module.Regards [email protected] Can't download Visual Composer TemplatesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 16, 2016 at 7:46am   2 Most recent comment from TheFox Support:Hello, thanks for purchasing Thefox!The template library is only available if you purchase the plugin and use the license to activate it completely, the problem is that even if you do that you won't ... Massimiliano Parallax in EDGE browserClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 16, 2016 at 7:26am   8 Most recent comment from TheFox Support:Hello Thomas,We know about the parallax effect of visual composer not working really well because of the zoom effect that is done on the images, we are looking for a new parallax function to use and ...