Public Tickets
Annie
Home page loaderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 22, 2016 at 4:47am
3
Most recent comment from TheFox Support:Hello Annie,Glad to hear that!Do not hesitate to contact us if you have more questions.
Regards.
Mesari Foundation
can not install the themeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 20, 2016 at 5:37am
2
Most recent comment from TheFox Support:Hello Mesari, thanks for purchasing Thefox!Please try to change the server settings to the one you can find in this article : What To Do If Demo Content Import FailsThis should fix the problem.If you ...
Sandy
Staff CarouselClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 19, 2016 at 7:00am
4
Most recent comment from TheFox Support:Hello Sandy,You will be able to use 4 staff in the same row so the image will become smaller but we see that the image you are using for "Brian Willis" is too small, that why the theme need to enlarge ...
david
Problem with Partner CarouselClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 19, 2016 at 6:28am
2
Most recent comment from TheFox Support:Hello David,We will fix this in today update, sorry for the inconvenience and thanks for your patience.Regards
hic
homepage, space between divClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 18, 2016 at 4:54am
2
Most recent comment from TheFox Support:Hello Hic,Go edit the page and edit the row, then click on the design options tab and set the bottom margin to 0, this should fix the problem.If not please send us a link to your website.Regards
Meritxell Castillo
Terms & Conditions Contact Form 7Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 18, 2016 at 4:34am
6
Most recent comment from TheFox Support:Hello again,
Glad to hear that!
You're welcome!
Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
Meritxell Castillo
Style CSSClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 18, 2016 at 4:33am
6
Most recent comment from TheFox Support:Hello Meritxell,Then it's hard to tell, what you should do is install the child theme, activate it and try to see if you see what change.Too bad that you didn't note where you added custom cssRegards
Meritxell Castillo
Locations Google MapsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2016 at 6:56am
4
Most recent comment from TheFox Support:Hello again,Thanks for the feedback, we will let our dev knows and see if this could be something we could add to our current module.Regards
[email protected]
Can't download Visual Composer TemplatesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 16, 2016 at 7:46am
2
Most recent comment from TheFox Support:Hello, thanks for purchasing Thefox!The template library is only available if you purchase the plugin and use the license to activate it completely, the problem is that even if you do that you won't ...
Massimiliano
Parallax in EDGE browserClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 16, 2016 at 7:26am
8
Most recent comment from TheFox Support:Hello Thomas,We know about the parallax effect of visual composer not working really well because of the zoom effect that is done on the images, we are looking for a new parallax function to use and ...
Duncan
header stylingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 16, 2016 at 6:58am
2
Most recent comment from TheFox Support:Hello Duncan,You can add this custom css ( thefox > styling options ) :.top_email, .top_phone { float:right; }Do not hesitate to contact us if you have more questions.
Regards.
Christian
CSS HelpClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 16, 2016 at 5:18am
15
Most recent comment from TheFox Support:Hello Christian,Strange, our team will make a script to force the header width,We should include this in this week update.Sorry for the inconvenience.Regards
David
Menu ButtonClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 15, 2016 at 6:19am
10
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Regards.
Duncan
styles preview/keyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 13, 2016 at 5:23am
2
Most recent comment from TheFox Support:Hello Duncan,Unfortunately, we don't have such page currently.But this is a nice idea, would save time to the user.Thanks for the feedback.Do not hesitate to contact us if you have more questions.
R ...
François
Instal Problem ErrorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 12, 2016 at 7:35am
2
Most recent comment from TheFox Support:Bonjour Francois, merci d'avoir acheter notre theme!Je pense que le problem est la configuration du server, les permissions de créer ou d'ouvrir les dossiers.Changer la configuration des dossiers et ...