Public Tickets
Josh Elwood
AJAX Page LoadingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 4, 2017 at 6:10am
2
Most recent comment from TheFox Support:Hello Josh,Yes, we use ajax for the blog / portfolio / staff module when the navigation is set to "load more"Ajax let the theme send request to the server to retrieve new posts, ajax is included in al ...
cristian
Color menùClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 4, 2017 at 6:02am
2
Most recent comment from TheFox Support:Hello Crisitan, thanks for purchasing Thefox!I think the problem is that the home page is maybe using a "transparent" header, so the text color settings use the transparent color settings : http://t ...
Kevin Hill
Multi Author Blog LayoutClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 4, 2017 at 5:49am
2
Most recent comment from TheFox Support:Hello Kevin,First if you set the Settings > reading blog page to the blog page you create WordPress will ignore the module settings and use the index.php default style instead.Please don't set any " ...
Jeroen
Demo Content ROwClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 4, 2017 at 5:43am
2
Most recent comment from TheFox Support:Hello Jeroen,This is the portfolio carousel module, style 2, make sure to set the color settings ( background 1 and2 )Do not hesitate to contact us if you have more questions.
Regards.
Tommaso Parrinello
default fonts in themeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 30, 2016 at 7:11am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
Nikiforos Bafas
Mobile menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 29, 2016 at 7:37am
3
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
Nikiforos Bafas
Custom SidebarsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 29, 2016 at 7:36am
2
Most recent comment from TheFox Support:Hello Nikiforos,The addtional sidebar only work if the "default" sidebar got a at least 1 widget.It seems to be a bug.Make sure that the default sidebar contains at least 1 widget and the addtional si ...
Eze
Mobile Nav Menu OptionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 29, 2016 at 6:13am
2
Most recent comment from TheFox Support:Hello Eze,Happy holidays!Thanks for the feedback, currently this is not possible, do you have a style you are thinking of or have an example of what you would like?We would forward this to the develo ...
Nikiforos Bafas
Image sizesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 27, 2016 at 4:57am
2
Most recent comment from TheFox Support:Hello Nikiforos,First if you really only need 1 size you need to go to Woocommerce > Settings > Products > Display to change the thumbnail size to the one you want to use.Then if you are not using ...
Nicolas Y Z W
Yoast SEO open graph tag incompatible with wocommerce-errorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 24, 2016 at 2:28pm
5
Most recent comment from Nicolas Y Z W:Hi support,Thank you for the news.We look forward to a permanent solution.
Nicolas Y Z W
URGENT -- Formatting the WooCommerce My AccountClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 24, 2016 at 2:24pm
5
Most recent comment from Nicolas Y Z W:Hi support,Yes we did use the latest version of the WooCommerce template.It was only partly responsive so we used our custom CSS to format the page.Thank you for the assistance and Merry Christmas.
Nicolas Y Z W
URGENT -- Registration on checkout compulsory and existing user detection?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 24, 2016 at 2:22pm
3
Most recent comment from Nicolas Y Z W:Hi Support,Thank you for the update. We hope to be able to continue using your theme.Merry Christmas.
Pardeep Gupta
error on InstallationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 24, 2016 at 2:20pm
2
Most recent comment from TheFox Support:Hello Pardeep, thanks for purchasing Thefox and sorry for the late reply.The problem is the PHP version you are using, you need to have php version to be at least 5.3Do not hesitate to contact us if ...
Capt Obvious
borders on icon boxesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 24, 2016 at 2:00pm
4
Most recent comment from TheFox Support:Hello Capt,It seems that you have set the background color to transparent, that's why you see the line.Try to edit the module and change the color alpha, that should fix the problem.Do not hesitate to ...
Veronica
Logo in headerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 23, 2016 at 5:17am
2
Most recent comment from TheFox Support:Hello Veronica, thanks for purchasing Thefox!You can change the logo width from Thefox > General settingsBut if you want to change the logo height, to make a bigger header you may need to modify the ...