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Public Tickets

Enrico import demo localhostClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 6, 2017 at 12:09pm   6 Most recent comment from TheFox Support:Hello Enrico,Glad to hear that!To set a slider to a page, please check this documentation : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#set-revThen y ... Chris FontsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 5, 2017 at 8:30am   2 Most recent comment from TheFox Support:Hello Chris,It depends what kind of font it is, google font, free font, etcIf it's not google fonts :https://css-tricks.com/snippets/css/using-font-face/If it's a premium font they probably tell you h ... Remko Portfolio linksClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 3, 2017 at 5:36am   10 Most recent comment from TheFox Support:Hello Chris,You can add this custom css ( thefox > styling options ) :.footer_1_col .widget_wrap { width: auto!important; }Regards Marius Button design in slider revolutionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 3, 2017 at 5:16am   5 Most recent comment from TheFox Support:Hello Marius,The link doesn't work, it sends us to our main demo.If you want to have a 3d effect, you need to make the bottom border width to 3px and this will make a 3d effect.https://drive.google.c ... Kevin Hill PHP 7 incompatibilityClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 2, 2017 at 7:15am   7 Most recent comment from TheFox Support:Hello Jeff, thanks for the additional information.Kevin, you're welcomeDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Kevin Hill Support for Accelerated Mobile Pages (AMP)Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 2, 2017 at 7:14am   4 Most recent comment from TheFox Support:Hello again,You're welcome, sorry for not being able to respond to your needs.Do not hesitate to contact us if you have more questions.Have a nice day! Regards. Kevin Hill Masonry with "read more" summariesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 2, 2017 at 7:11am   4 Most recent comment from TheFox Support:Hello again,You're welcome, glad to have been able to help you!Do not hesitate to contact us if you have more questions.Have a nice day! Regards. dima Can't delete menu from one page templateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 28, 2017 at 5:45am   2 Most recent comment from TheFox Support:Hello Dima, thanks for purchasing Thefox!I think you want to hide the title part, you can do it from the page : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentati ... Astrong Post Navigation not workingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 28, 2017 at 5:14am   2 Most recent comment from TheFox Support:Hello Astrong,Did you installed any new plugins?This could be the problem, try to deactivate the custom plugins you are using and clear the cache of the server and browser.Then if it doesn't fix the ... IDSCA Using ICONS in body block textClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 24, 2017 at 8:18am   2 Most recent comment from TheFox Support:Hello IDSCA, thanks for purchasing  Thefox!You can't use those icons unless you have included the icons css and font in the themeWhat you can do is use the 4k icons module to use icons on the pageDo ... Rob Problem with thrive leadsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 23, 2017 at 11:08am   4 Most recent comment from Rob:Here's the error generated by the theme which causes the issue:- https://www.screencast.com/t/WjejMEt9xkBZ Peter Browsers rendering and blurred imagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 23, 2017 at 5:51am   6 Most recent comment from TheFox Support:Hello Peter,Glad you have been able to fix the problem and sorry for not really being able to help you this time!Do not hesitate to contact us if you have more questions.Have a nice day! Regards. Marius Error installing pluginsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 22, 2017 at 7:21am   2 Most recent comment from TheFox Support:Hello Marius, thanks for purchasing Thefox!I think this is a problem with your server settings not letting you create folder for the plugin or not letting you using the unzip function.Please contact ... Encarna DEMO VISUALIZATIONClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 21, 2017 at 5:44am   2 Most recent comment from TheFox Support:Hello again,We replied to your other ticket, please don't duplicate ticket or don't bump your ticket, this won't make us reply faster.Please take in mink that we may take up to 48h to reply on busy da ... Ed vc_icon short code not workingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 18, 2017 at 6:18am   2 Most recent comment from TheFox Support:Hello Ed,We are not using the default visual composer module in our theme.Please use the "4k icon" module to create the icon.Do not hesitate to contact us if you have more questions.Have a nice weeken ...