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Public Tickets

Toralf Frankowski Business Template is not workingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 22, 2016 at 6:03am   4 Most recent comment from TheFox Support:Hello Toralf,Glad to have been able to help you!Do not hesitate to contact us if you have more questions. Regards. Ed Adding FontsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 22, 2016 at 6:02am   2 Most recent comment from TheFox Support:Hello Ed,The best thing to do set your font in the css : https://css-tricks.com/snippets/css/using-font-face/Then after setting the font you will be able to set if for the part you want.If you want t ... Christina Custom FieldsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 17, 2016 at 6:54am   2 Most recent comment from TheFox Support:Hello Christina,Unfortunately if you want to do something like this you would need to modify the woocommerce plugin and theme files.This is not an easy modification and our support doesn't cover theme ... Paul French BreadcrumbsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 16, 2016 at 5:41am   11 Most recent comment from TheFox Support:Hello Paul,For those page try to add this custom css :.child_pages_ctn { left:-70px; }.child_pages_ctn:before { left:77px; }and change the value to a higher number if the title is longer.Do not hesit ... goconnext Staff Member OrderingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 16, 2016 at 5:15am   8 Most recent comment from TheFox Support:Hello Goconnext, You're welcome! Glad to hear we have been able to help you! Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boo ... Josh Elwood WooCommerce - CatalogClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 14, 2016 at 5:47am   4 Most recent comment from TheFox Support:Hello Josh,Yes this would be something related to the woocommerce plugin but I am afraid they won't help you since this will include modifications of the plugin template.Regards Tom New Wordpress 4.7 updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 14, 2016 at 4:42am   4 Most recent comment from TheFox Support:Hello Kevin,Did you tried to download the latest version we published yesterday?Make sure to update all the plugins and also try to disable the additional plugin you are using, there is maybe a confli ... santirisco Create an adsitional menu in headerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 11, 2016 at 7:00am   6 Most recent comment from TheFox Support:Hello Santi,You're welcome, sorry for not being to help you this time.Do not hesitate to contact us if you have more questions.Have a nice day! Regards. Gaurang Revolution Slider is asking for activation codeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 10, 2016 at 5:29am   2 Most recent comment from TheFox Support:Hello Gaurang,This is not needed, they ask you to "activate" the plugin to make the auto update available but this is not needed because our team will update the theme when there is a new update for t ... Nikiforos Bafas Installation errorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 9, 2016 at 7:34am   2 Most recent comment from TheFox Support:Hello Nikiforos, thanks for purchasing Thefox!It's probably a problem with the server settings, please change the server settings to the one you can see in this article : What To Do If Demo Content ... Mary Heichel Page LoaderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 9, 2016 at 7:32am   2 Most recent comment from TheFox Support:Hello Mary, thanks for purchasing Thefox!You mean our default fox logo appear on the top of your own logo?Could you try to clear the server and browser cache ( ctrl + f5 ) and see if it fixes the prob ... Maarten Broken child themeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 8, 2016 at 5:30am   4 Most recent comment from TheFox Support:Hello Maarten,We joined the latest child theme, try to use it to see if it fixes the problem.Do not hesitate to contact us if you have more questions. Regards. Andrew Theme is very slowClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 7, 2016 at 5:50am   3 Most recent comment from TheFox Support:Hello Andrew,For Autopmize, you will have a problem with our theme if you put all the files in one file, if you split in two or three it should works fine.Do not hesitate to contact us if you have mo ... Andrew Customize WoocommerceClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 7, 2016 at 5:49am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Regards. Gustav Jönsson Background image moving around on mobileClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 7, 2016 at 4:57am   2 Most recent comment from TheFox Support:Hello again,Could you please tell us what mobile and the browser you are using?The parallax is from the Visual Composer and currently we don't have bug related to mobile.For the scrolling problem, is ...