Okay

Public Tickets

Dave Blog Sidebar resizingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 24, 2017 at 4:51am   6 Most recent comment from TheFox Support:Hello Dave, You're welcome! Glad to have been able to help you! Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team m ... Benjamin Parallax Changes Picture DimensionsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 24, 2017 at 4:24am   2 Most recent comment from TheFox Support:Hello Benjamin,We changed the parallax to the default Visual composer parallax because the one we used was not compatible with the latest version of firefox and edge.If you use a bigger image from the ... Carin Staff OptionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 22, 2017 at 5:39am   4 Most recent comment from TheFox Support:You're welcome,Glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Rifat Header Top-barClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 22, 2017 at 5:38am   6 Most recent comment from TheFox Support:Hello Rifat,If you want to change the content of the page in mobile : Go edit your current columns that doesn't show properly on mobile and check this box to make them hidden on mobile https://driv ... Matt Carter WooCommerce extension breakingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 21, 2017 at 10:53am   12 Most recent comment from Matt Carter:Kris, I had PM'ed them on Nov 11 with some additional info on my setup and where I was seeing the errors, and have yet to get a reply. FWIW, I have gotten it to work using the Stripe hosted method, ... Sascha Neumann Save Settings FailsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 21, 2017 at 6:23am   3 Most recent comment from TheFox Support:Hello Sascha, thanks for purchasing Thefox!Glad you have been able to fix the problem.Do not hesitate to contact us if you have more questions. Have a nice weekend! Regards. Michael Andreosky Footer formatingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 20, 2017 at 6:33am   3 Most recent comment from Michael Andreosky:Ok. Josh Elwood Contact Form 7Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 19, 2017 at 6:01am   7 Most recent comment from Josh Elwood:Hello!What a great idea, thank you! I know it's an odd case and they often end up as wild goose chases, but I believe I may have some valuable input once I find a resolution. GoDaddy's Managed WP acco ... Michael Google mapClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 19, 2017 at 5:36am   13 Most recent comment from TheFox Support:Hello Michael,You're welcome!Glad to have been able to help you!Do not hesitate to contact us if you have more questions.Have a nice day! Regards. Ryan Clarke Can't see widgetsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 19, 2017 at 5:35am   2 Most recent comment from TheFox Support:Hello Ryan,I am sorry but your support seems to be expired, also we don't have any problem with widgets in the latest version of the theme.Try to disable the plugins you are using and make sure the d ... Paul AnchorsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 19, 2017 at 5:28am   3 Most recent comment from TheFox Support:Hello Paul, thanks for purchasing Thefox!Please check the documentation : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#set-onepageDo not hesitate to c ... Adriana Degetau Wordpress dashboardClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 19, 2017 at 5:22am   2 Most recent comment from TheFox Support:Hello Adriana,I am sorry but this is not the support forum of this theme :https://themeforest.net/item/the-fox-contemporary-magazine-theme-for-creators/11103012?s_rank=2We are this theme :https://the ... Jamie Side MenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 18, 2017 at 4:22am   2 Most recent comment from TheFox Support:Hello Jamie, thanks for purchasing Thefox! You can set the Header on the site from Thefox > Header styling Then change the header layout to "Left navigation" or "Left navigation fixed" Do not hesi ... Marleen Translation DutchClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 18, 2017 at 4:08am   4 Most recent comment from TheFox Support:Hello Marleen,Glad to hear that!Do not hesitate to contact us if you have more questions.Have a nice day! Regards. Marleen Tags container box blog postClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 17, 2017 at 5:44am   4 Most recent comment from TheFox Support:Hello again,Glad to have been able to help you!Do not hesitate to contact us if you have more questions.Have a nice day! Regards.