Public Tickets
Eze
Thefox theme looks terrible on opera mini mobile browsersClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 3, 2016 at 7:45am
8
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Have a nice weekend!
Regards.
Paul French
UpgradeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 2, 2016 at 5:39am
2
Most recent comment from TheFox Support:Hello Paul,1. Did you updated the slider after updating the theme?2. It depends, if you are using the really first version of the child theme then you may need to update the child theme, WordPress cha ...
Xavier
Custom links in menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 2, 2016 at 5:10am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
Anh Khoa
FooterClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 2, 2016 at 4:49am
4
Most recent comment from TheFox Support:Hello Anh,Unfortunately we don't support theme modifications, you would need to do this modification by yourself.Do not hesitate to contact us if you have more questions.
Regards.
Anh Khoa
Visual ComposerClosed
Pre-Sales Questions
Updated December 2, 2016 at 4:48am
2
Most recent comment from TheFox Support:Hello Anh,It depends of the plugins, our theme is modifying the default VC modules, some of the VC plugin or extensions also modify the default module so won't work or will overwrite our theme functi ...
Josh Elwood
WMPL OptionsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 1, 2016 at 7:22am
2
Most recent comment from TheFox Support:Hello Josh,Yes, this is the WPML plugin.Do not hesitate to contact us if you have more questions.
Regards.
Peter
call to action - call to actionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 1, 2016 at 7:08am
2
Most recent comment from TheFox Support:Hello Peter,You can change the link fromhttp://google.comtotel:5551234567This should do the trick.Do not hesitate to contact us if you have more questions.
Regards.
Yazan
partner layoutClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 1, 2016 at 5:54am
6
Most recent comment from TheFox Support:Hello Yazan,This is not possible unfortunately, but if you don't have a direct link on the site there is few chances that the custom posts link will be registered in google.Use a simple name for the p ...
Meritxell Castillo
Change Staff CarrouselClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 30, 2016 at 8:37am
2
Most recent comment from TheFox Support:Hello again,
Add this custom css :.rstaff_01 .bw-wrapper { border:0px !important; }This should do the trick!Regards
mads
Full width fotterClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 30, 2016 at 7:18am
2
Most recent comment from TheFox Support:Hello Mads,Unfortunately this is not possible without modifying the php file, you could do this easily by using a child theme and make modifications to the footer.phponly need to change the tag posi ...
jim
Social Icons Widget footer / dropdown contact form 7Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 28, 2016 at 4:46am
4
Most recent comment from TheFox Support:Hello Jim,Can you please try to add this custom css ( thefox > styling options ) :.wpcf7-form-control-wrap { display:block; }span[class*=" menu-"]:after { top:15px; }For the widget you can use the ...
Scott
Masonry Image GalleryClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 28, 2016 at 4:42am
2
Most recent comment from TheFox Support:Hello Scott, thanks for purchasing Thefox!Could you send us a link to your page so we can see if some css can achieve this.Regards
Hoga
pluginClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 27, 2016 at 5:31am
2
Most recent comment from TheFox Support:Hello Hoga, thanks for purchasing Thefox!This is a problem with your server settings, please contact your host support and tell them about this problem.Also make sure you have the server settings se ...
Al Winchell
updateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 26, 2016 at 6:00am
2
Most recent comment from TheFox Support:Hello AI,11099136 is the themeforest item number, the version can only be checked when downloading and installing the item on WordPressDo not hesitate to contact us if you have more questions.
Regard ...
Demi
Media libraryClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 25, 2016 at 5:03am
4
Most recent comment from TheFox Support:Hello Demi,The server settings were set correctly?Could you please contact the host support and tell them about the problem, then ask them if they can check the server error log.This should help us s ...