Public Tickets
Annaliese
WPBakery Not Displaying or working
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 4, 2026 at 4:04am
1
Most recent comment from Annaliese:I have uploaded TheFox theme which contains the Plugin WPBakery. I have then purchased a licence for WPBakery as well. When I go to a page to start creating a layout the options for WPBakery aren ...
carlospeza
No real support
TheFox | Responsive Multi-Purpose WordPress Theme
Updated June 1, 2026 at 11:42am
2
Most recent comment from jpacne:I am also waiting on a reply from support for over two weeks. This is not the expected service for paid support.
Sara Barnett
WPBakery not working
Pre-Sales Questions
Updated May 21, 2026 at 1:35pm
2
Most recent comment from Sebastien:WPBakery not working > Any idea to start it ?Impossible to update my website... :(Thanks
Kinga
Cannot edit demo pages
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 7, 2026 at 12:20pm
1
Most recent comment from Kinga:I have already been waiting for a week for your response.When the theme is on I cannot see anything on the edit page in editing window. When I switch to another theme I can see and edit everything.Wil ...
Dagoberto Reyes
PESIMO SERVICIO
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 22, 2026 at 4:38pm
1
Most recent comment from Dagoberto Reyes:AUN NO SE PUEDE ACTIVAR EL PRODUCTO MAS DE UN MES ASI Y NADIE RESPONDE, EL SERVICIO ES UNA ESTAFA NADIE REGRESA EL DINERONO COMPREN ESTE PRODUCTO ES COMO LA CAYAMPA!!!
Dagoberto Reyes
ESTAFADORES
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 22, 2026 at 4:37pm
1
Most recent comment from Dagoberto Reyes:AUN NO RESPONDEN, MAS DE UN MES Y AUN NO SE PUEDE ACTIVAR EL PRODUCTO Y NADIE RESPONDENO COMPREN ESTE PRODUCTO PORQUE ES UNA ESTAFA!!!!
Dagoberto Reyes
LADRONES
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 22, 2026 at 4:36pm
1
Most recent comment from Dagoberto Reyes:AUN NO PUEDO ACTIVAR MI PRODUCTO Y AUN NO ME REGRESAN EL DINERO, SONUNOS ESTAFADORES!!!!
Dom
Slider Revolution - Added Button
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 11, 2026 at 12:48am
1
Most recent comment from Dom:Button added to slide does not resolve to custom link, but resolves back to main page. Issue started about two weeks ago. (March 2026). Has anyone else had this issue?
steven metselaar
the fox theme child theme
Pre-Sales Questions
Updated April 2, 2026 at 8:18am
2
Most recent comment from steven metselaar:nothing so far?
shellnetwork
Slider Revolution and WPBakery are not compatible
License Registration Issue
Updated March 22, 2026 at 6:34am
1
Most recent comment from shellnetwork:Slider Revolution and WPBakery are not compatible; if I activate Slider Revolution, the WPBakery function is deactivated. The Revolution Slider sliders also do not come. The ones that come are already ...
Rick
Slider Revolution upgrade through TheFox Maintenance panel causes fatal error and breaks slider placement
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 18, 2026 at 3:21am
1
Most recent comment from Rick:Hi,
I ran into a major issue after updating TheFox and Slider Revolution using the built‑in update tools.
What I did
Updated TheFox theme using the Envato Market plugin
Went to TheFox Options → Ma ...
Miguel Sanz
The Fox
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 6, 2026 at 8:30pm
1
Most recent comment from Miguel Sanz:Hi,I have a problem in my website and it seems to be related with The Fox theme, the information I have:[01-Mar-2026 17:37:34 UTC] PHP Warning: Attempt to read property "name" on array in /home1/cami ...
Miguel Sanz
The Fox installationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 27, 2025 at 2:28pm
1
Most recent comment from Miguel Sanz:Hello,
I have a problem, The Fox child theme is installed and working, but The Fox parent theme is deleted, it was deleted but an administrator we had, by error.
this situation provokes some problem ...
guru prasath
WPBakery Frontend Editor Fatal Error – Theme Incompatibility with Constructor ArgumentsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated December 5, 2025 at 5:37am
1
Most recent comment from guru prasath:Description of the Issue
The WPBakery Frontend Editor is crashing with a fatal error when attempting to load Vc_Post_Settings.
Even when downgrading to the recommended WPBakery 8.2 version, the issue ...
guru prasath
Follow-Up: Request for Cesis_CP Compatibility Patch for WPBakery 8.7Closed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated December 1, 2025 at 12:43pm
1
Most recent comment from guru prasath:Hello Team,
Just following up on my previous ticket regarding the compatibility issue between the latest WPBakery Page Builder (v8.7) and the Cesis_CP plugin included with Cesis v1.8.75.
I haven’t r ...