Public Tickets
Santo Ambrogio
import demoClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 4, 2021 at 10:44am
2
Most recent comment from TheFox Support:Hello Santo, thanks for purchasing our theme!Make sure your server settings are set correctly :What To Do If Demo Content Import FailsIf you still have issues, please let us know which demo you want t ...
Lance
Blog posts carousel is wonkyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 1, 2021 at 11:09am
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Cliford Monyela
Demo ContentClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 22, 2021 at 12:47pm
4
Most recent comment from TheFox Support:Hi Cliford, we imported the business demo 04 https://seboka.net/ss/business-04/You can edit the page to add images, and the footer from Appearance > Widget,Best regards
Ahmed Sleem
Pre-Sale ChatClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 18, 2021 at 7:46am
3
Most recent comment from Ahmed Sleem:Hello,Sorry I thought it is part of the theme :)Thanks!
Ahmed Sleem
Blog Page is not CustomizableClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 17, 2021 at 1:01pm
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Lacey
Loading imageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 16, 2021 at 12:34pm
2
Most recent comment from TheFox Support:Hello Lacey,Where are you hosted?What are your server settings?Recommended server settings, can be found here :What To Do If Demo Content Import FailsAlso try to disable all the custom plugins you ar ...
Ahmed Sleem
LearnPress IntegrationClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 16, 2021 at 12:30pm
5
Most recent comment from TheFox Support:Thanks for the additional feedback!Best regards
Ahmed Sleem
Plugin not activatedClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 15, 2021 at 9:47am
3
Most recent comment from Ahmed Sleem:Thanks, I will just use Slider Revolution
Rachel Noble
Font AlignmentClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 11, 2021 at 10:51pm
7
Most recent comment from TheFox Support:You're welcome, glad to have been able to help!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Mathias Mamou-Mani
Blog Tag PageClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 6, 2021 at 11:29am
2
Most recent comment from TheFox Support:Hello Mathias, thanks for purchasing Cesis!To set the "Archives" pages ( categories, tags etc ) go to Cesis > Options > Archives settings.There you can set the blog archive style etc.Hope this helps! ...
sarah
hide blog load more when there's no more to loadClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 4, 2021 at 11:13am
6
Most recent comment from TheFox Support:Hello Sarah,Currently if you only have 1 blog post, then choose to not use navigation from the blog module, and when you will have more than 3 posts ( or more than the default number of posts you want ...
darko
Woocommerce LightboxClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 2, 2021 at 7:33am
4
Most recent comment from darko:Hello TF team.Great, I'm waiting for your answer.Many thanksDJ
sarah
blog title doesnt fully show in archives/category pageClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 1, 2021 at 10:42pm
2
Most recent comment from sarah:nevermind! ignore this ticket. thank you!
Elvis
Image CarouselClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 28, 2021 at 10:14am
2
Most recent comment from TheFox Support:Hello Elvis,We checked your homepage and it seems to be workingYou are talking about the "As Heard On" slider right?Maybe try to clear the cache :
https://wpbuilders.co/how-to-clear-cache-in-wordpress ...
Josh
Social Icons Top BarClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated February 18, 2021 at 11:04am
4
Most recent comment from TheFox Support:Hello Josh,That's really strange, can you tell us the custom plugins you are using?Best regards