Public Tickets
Thư Le
Cái gì vậy?Closed
Pre-Sales Questions
Updated May 28, 2021 at 11:06am
2
Most recent comment from TheFox Support:Hello, thanks for contacting us!I am sorry but we don't do support in Vietnamese.But yes Cesis is a WordPress theme that contains a lot of templates.Do not hesitate to contact us if you have more ...
Carolyn
Staff ModuleClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 20, 2021 at 11:26am
2
Most recent comment from TheFox Support:Hello Carolyn,Please edit the page and click this button :https://drive.google.com/open?id=1r9_FqVGG57bkLbPK6TSY-rqMWBG_O0rMThen add this custom css :.cesis_staff_ctn .inside_e { min-height: 511px; }T ...
Norman Marchesan
The support doesn’t answer me anymore and I’m still inside the 6 months.Closed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 4, 2021 at 3:18pm
3
Most recent comment from Norman Marchesan: PRIVATE TICKET #2614036This is the number of the private ticket that I opened on the date as it is marked in the attachment.It’s been three weeks since my last request, and I haven’t gotten a ...
ANGEL GOMEZ
deregister the number!Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 30, 2021 at 1:57pm
3
Most recent comment from TheFox Support:Hello Angel,The theme is currently activated on https://www.compratesta.com/If you need to make a new website, delete this site or buy a new license.Do not hesitate to contact us if you have more qu ...
Daniel
deregister codeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 14, 2021 at 9:07am
3
Most recent comment from TheFox Support:Hello Daniel,Please make sure you are using the latest version of the theme Theme updateWe de-registered the license, you should be able to register it on your new domain now.Do not hesitate to cont ...
Joey
Mobile Menu not closing after clickClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated April 9, 2021 at 10:36am
2
Most recent comment from TheFox Support:Hello Joey,Did you set the page to "one page"?https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-onepageWaiting for more information.Best regards
Santo Ambrogio
import demoClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 4, 2021 at 10:44am
2
Most recent comment from TheFox Support:Hello Santo, thanks for purchasing our theme!Make sure your server settings are set correctly :What To Do If Demo Content Import FailsIf you still have issues, please let us know which demo you want t ...
Lance
Blog posts carousel is wonkyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 1, 2021 at 11:09am
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Cliford Monyela
Demo ContentClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 22, 2021 at 12:47pm
4
Most recent comment from TheFox Support:Hi Cliford, we imported the business demo 04 https://seboka.net/ss/business-04/You can edit the page to add images, and the footer from Appearance > Widget,Best regards
Ahmed Sleem
Pre-Sale ChatClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 18, 2021 at 7:46am
3
Most recent comment from Ahmed Sleem:Hello,Sorry I thought it is part of the theme :)Thanks!
Ahmed Sleem
Blog Page is not CustomizableClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 17, 2021 at 1:01pm
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Lacey
Loading imageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 16, 2021 at 12:34pm
2
Most recent comment from TheFox Support:Hello Lacey,Where are you hosted?What are your server settings?Recommended server settings, can be found here :What To Do If Demo Content Import FailsAlso try to disable all the custom plugins you ar ...
Ahmed Sleem
LearnPress IntegrationClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 16, 2021 at 12:30pm
5
Most recent comment from TheFox Support:Thanks for the additional feedback!Best regards
Ahmed Sleem
Plugin not activatedClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 15, 2021 at 9:47am
3
Most recent comment from Ahmed Sleem:Thanks, I will just use Slider Revolution
Rachel Noble
Font AlignmentClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 11, 2021 at 10:51pm
7
Most recent comment from TheFox Support:You're welcome, glad to have been able to help!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.