Public Tickets
jpboykin
Adding IllustrationsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 13, 2020 at 8:52am
2
Most recent comment from TheFox Support:Hello jpboykin, thanks for purchasing Cesis!It depends if the illustrations need to have transparent background or not but usually you should use web ready jpg image.It really depends where you want ...
Lorny Wanders
old JavaScript codeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 12, 2020 at 10:53am
2
Most recent comment from TheFox Support:Hello Lorny,
We updated the theme for those issues, if you are using the latest version ( released this week ) you shouldn't need the migrate helper plugin :
Theme update
Plugins Update.Then cl ...
Joanne
Agency home - can't alter homepage picture or textClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 9, 2020 at 10:27am
2
Most recent comment from TheFox Support:Hello Joanne, thanks for purchasing Cesis!The pages you imported may be using custom settings, what you need to do to turn off the custom settings is the following :
Go edit the page that has custom ...
Nelson Gonçalves
Portofolio item navigationClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 5, 2020 at 10:44am
3
Most recent comment from TheFox Support:Hello Nelson,Unfortunately no, unless you modify the template you can't have the navigation at the top of the page.Do not hesitate to contact us if you have more questions.
Have a nice day!
Best ...
jfung
Changing the order of columns and having them in full sizeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 3, 2020 at 7:12pm
4
Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Nelson Gonçalves
Portfolio filteringClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated October 31, 2020 at 11:19am
6
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice week-end!
Best Regards.
STEPHEN MATTHEW SYMMONDS
can i use the theme for multiple sites once i purchase thanksClosed
Pre-Sales Questions
Updated October 30, 2020 at 6:12am
2
Most recent comment from TheFox Support:Hello Stephen, thanks for contacting us!For each domain, you need 1 license.So if you are going to use different domains, you will need multiple licenses.Do not hesitate to contact us if you have mor ...
Rodrigo
Add to CartClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated October 28, 2020 at 7:36pm
2
Most recent comment from TheFox Support:Hello Rodrigo, thanks for purchasing Cesis!Create a new page and use our "Products" module, then change the style to "On image".Do not hesitate to contact us if you have more questions.
Have a nice d ...
Yatin
WP Bakery page builder updateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 19, 2020 at 6:32pm
2
Most recent comment from TheFox Support:Hello Yatin, thanks for purchasing Thefox!- Go to plugins and deactivate and delete the visual composer.
- Update the theme to the latest version : Theme update
- Then go to Appearance > Install plu ...
Simen Olsen
WoocommerceClosed
Pre-Sales Questions
Updated October 19, 2020 at 6:30pm
2
Most recent comment from TheFox Support:Hello Simen,Can you please create a ticket under the category of the theme you bought, thank you.Best regards
jfung
Single Product Navigation Buttons to loop within the select categoryClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 14, 2020 at 10:14pm
7
Most recent comment from jfung:I did check and made sure I didn't miss anything when copying and pasting the codes.It's okay, I ended up using some other approach that I found on the internet and used css to hide the pro ...
Sameeh
About Slider PluginClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 14, 2020 at 7:42pm
3
Most recent comment from TheFox Support:Hello Sameeh, thanks for purchasing our theme!The plugins are included but the license are not included, you can still use them.Also the WPbakery page builder is the builder we use for the theme, it ...
jfung
Moving the Single Product Navigation to the topClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 9, 2020 at 7:21pm
2
Most recent comment from TheFox Support:Hello Jfung,We will ask our dev team and get back to you tomorrow.Thanks for your patience.Best regards
jfung
jQuery is not definedClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 9, 2020 at 7:20pm
4
Most recent comment from TheFox Support:Glad to hear that the issue is gone.It is really strange that you had such issue in the first place.Re-contact us if you have any issues.Have a nice week-end!Best regards
Iain MacDonald
Category Post DatesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 8, 2020 at 10:52am
2
Most recent comment from TheFox Support:Hello Iain,You can add this body.category-my-category-nameto target special category, the example we sent you would be for a category named "my category name"space are replaced by -Do not hesitate to ...