Public Tickets
Dany
Slider Revolution Demo contentClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 6, 2020 at 10:32am
2
Most recent comment from TheFox Support:Hello Dany, thanks for purchasing Cesis!The slider is made with the content block : https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-contentblockhttps://cesis.co/wp-co ...
Leilani Garcia
Pages Not Loading Properly on Tablet & Some LaptopsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 4, 2020 at 9:23am
2
Most recent comment from TheFox Support:Hello Leilani, thanks for purchasing Cesis!Ok, the issue here is thar your menu is too big in width for tablet / mobile but this is something you can fix easily.Go to the wordpress dashboard, then ...
Mike
Reducing padding between menu itemsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 23, 2020 at 12:22pm
4
Most recent comment from TheFox Support:Glad to hear that the css helpedYou should definitely give Cesis a try!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Kenneth Spiegel
Fox vs Cesis, need an expertClosed
Pre-Sales Questions
Updated February 12, 2020 at 9:34am
2
Most recent comment from TheFox Support:Hello Kenneth, thanks for using our theme!Yes, Cesis is the way to go if you need to upgrade or makeover.What is the budget for each site?You can contact our partners : https://wpbuilders.co/request ...
john
Import DemoClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 7, 2020 at 1:09pm
3
Most recent comment from TheFox Support:Hello John, thanks for purchasing Thefox!All themes on themeforest are asked to replace their copyrighted images with placeholder.We can't do much about this.We can tell you where you can buy th ...
dyausmax
license registrationClosed
License Registration Issue
Updated February 4, 2020 at 1:15pm
2
Most recent comment from TheFox Support:Hello Dyausmax,You should be able to use the license now.If not, make sure you are using the latest version of the theme :Theme updateDo not hesitate to contact us if you have more questions.
Have a n ...
Mike
Get rid of Google+ in Post shareClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 4, 2020 at 12:54pm
2
Most recent comment from TheFox Support:Hello Mike,You are right, we are going to remove it in our next update.In the meanwhile you can use this custom css ( thefox > styling options ) :#gplus { display:none !important; }Do not hesitate t ...
Ann
Top Bar in Mobile ViewingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 26, 2020 at 9:02pm
3
Most recent comment from nick:I was looking for a solution to leave the top bar for mobile as well. While the theme is responsive, it appears this theme is only meant for desktops; wish I had known that before purchasing. Get wi ...
Sonia
404 pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 25, 2020 at 12:40pm
2
Most recent comment from TheFox Support:Hello Sonia, thanks for purchasing Thefox!You need to edit the 404.php template, use our child theme and create your own template.Do not hesitate to contact us if you have more questions.
Have a nice ...
Andres Godinez
Accordeon animationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 22, 2020 at 6:20pm
2
Most recent comment from TheFox Support:Hello Andres, thanks for purchasing Thefox!Are you using a custom plugin or made modification to the theme files, it seems that the accordions you are using differ to the one we use in our demo.Best ...
Neil Massey
Partners Logo spacing and paddingClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated January 9, 2020 at 11:05am
4
Most recent comment from TheFox Support:Hello Neil, sorry for the late reply.You can download image of our logo here :https://1rll9g2b46z2gn8pt3dlgaqp-wpengine.netdna-ssl.com/wp-content/uploads/2015/05/[email protected] is a 720*500 image ...
Dave
Custom FieldsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated January 7, 2020 at 10:00am
3
Most recent comment from TheFox Support:Glad that you figured it out!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Lacey
Menu dropdown hiddenClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 7, 2020 at 9:59am
2
Most recent comment from TheFox Support:Hello Lacey,Go edit the menu and make sure the "Music" item don't have "hide heading" checkbox checked.If you are not using a mega menu this will hide the menu items.Do not hesitate to contact u ...
Peter
GDPR compliance of TheFoxClosed
Pre-Sales Questions
Updated January 4, 2020 at 3:45pm
2
Most recent comment from TheFox Support:Hello Peter,No, there is not.The theme don't store any information by default.Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
bernardfgagnon
Remove author/categolies line from postClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 19, 2019 at 7:26pm
2
Most recent comment from TheFox Support:Hello Bernard,Try this custom css ( thefox > styling options ) :.post-info { display:none; }This should do the trick.If not, please send us a link to the page you are referring to.Do not hesitate to c ...