Public Tickets
H Anddev
Running theFox on Bitnami on KubernetesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 21, 2019 at 10:37am
2
Most recent comment from TheFox Support:Hello, thanks for purchasing Thefox!Can you please give us the error log, apache don't really help us in that case.Also check the permission/security setting that is in place. Check the servers ...
Frank
Demo Importer Link MissingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 18, 2019 at 7:10pm
2
Most recent comment from TheFox Support:Hello Frank, thanks for purchasing Thefox!That's strange, glad you fixed the problem.If you still have issue, please tell us.Do not hesitate to contact us if you have more questions.
Have a nice ...
Chris Bormann
Boxed Layout Header IssuesClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated December 3, 2019 at 1:40pm
5
Most recent comment from Chris Bormann:Still waiting to hear from you. Did the provided login credentials work?
The transparent header and the boxed layout are not working unless I use a sticky header - but the sticky (transparent) header ...
gianina18
license activationClosed
License Registration Issue
Updated November 15, 2019 at 7:25pm
2
Most recent comment from TheFox Support:Hello Gianina,The plugin are included and you don't need the license to use theme, you can install and activate them.The license are just for additional options or for support.Please check the fo ...
Dave
Issue with using the "Blog" module with Page BuilderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 15, 2019 at 7:19pm
4
Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation!
You can do it from ...
Brad
Custom design button in Main NavClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 15, 2019 at 7:14pm
5
Most recent comment from TheFox Support:Hello Brad,Glad to hear that!I think we also added the button option for mobile under Cesis > Header settings > Mobile.If you other problem do not hesitate to re-contact us!Do not hesitate to contact ...
Brad
Footer Column WidthsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 5, 2019 at 10:00pm
4
Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation!
You can do it from ...
Aleksandar Jovicic
slider revolutionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 5, 2019 at 10:03am
2
Most recent comment from TheFox Support:Hello Aleksandar,thanks for letting us know, we will make an update later this week.Thanks for the feedback and thanks for your patience.Best regards
Mike
Increasing header heightClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 2, 2019 at 4:42pm
2
Most recent comment from Mike:delete
Brad
Content BlocksClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 2, 2019 at 2:58pm
2
Most recent comment from TheFox Support:Hello Brad,If you want to put this on the top of bottom of the page it is possible.Unfortunately there is no shortcode to use the content block.What you could do is turn the content block into a wpbak ...
Eric Dunn
Header OptionsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 2, 2019 at 2:50pm
6
Most recent comment from TheFox Support:Hello,From Cesis > Header settings > Header main area.Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Neil Massey
Site Not UpdatingClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated October 30, 2019 at 9:39am
2
Most recent comment from TheFox Support:Hello Neil, thanks for purchasing Cesis!The pages you imported may be using custom settings, what you need to do to turn off the custom settings is the following :
Go edit the page that has custom se ...
SaneChoiceLtd
Overide 404 PageClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated October 25, 2019 at 11:39am
2
Most recent comment from TheFox Support:Hello Brad,You need to create you own 404.php template.If you need customization job you can ask https://wpbuilders.co/request-service/Do not hesitate to contact us if you have more questions.
Have a ...
Nicole
Changing language in search fieldClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 25, 2019 at 11:34am
2
Most recent comment from TheFox Support:Hello Nicole,The easiest way to translate the theme is to use Poedit and to create a po file of your language.
You can find the .po file in the lang folder.
Download the poedit program ( https://poed ...
Alan Behul
Admin Ajax errorClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated October 22, 2019 at 11:57am
2
Most recent comment from TheFox Support:Hello Alan,It is probably an issue with your current web hosting.Contact your web hosting and ask them about ajax. they probably block ajax call, to avoid getting their server to get to heavy.
This c ...