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Public Tickets

Chris Bormann Boxed Layout Header IssuesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 3, 2019 at 1:40pm   5 Most recent comment from Chris Bormann:Still waiting to hear from you. Did the provided login credentials work? The transparent header and the boxed layout are not working unless I use a sticky header - but the sticky (transparent) header ... gianina18 license activationClosed License Registration Issue   Updated November 15, 2019 at 7:25pm   2 Most recent comment from TheFox Support:Hello Gianina,The plugin are included and you don't need the license to use theme, you can install and activate them.The license are just for additional options or for support.Please check the fo ... Dave Issue with using the "Blog" module with Page BuilderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 15, 2019 at 7:19pm   4 Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation! You can do it from ... Brad Custom design button in Main NavClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 15, 2019 at 7:14pm   5 Most recent comment from TheFox Support:Hello Brad,Glad to hear that!I think we also added the button option for mobile under Cesis > Header settings > Mobile.If you other problem do not hesitate to re-contact us!Do not hesitate to contact ... Brad Footer Column WidthsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 5, 2019 at 10:00pm   4 Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation! You can do it from ... Aleksandar Jovicic slider revolutionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 5, 2019 at 10:03am   2 Most recent comment from TheFox Support:Hello Aleksandar,thanks for letting us know, we will make an update later this week.Thanks for the feedback and thanks for your patience.Best regards Mike Increasing header heightClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 2, 2019 at 4:42pm   2 Most recent comment from Mike:delete Brad Content BlocksClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 2, 2019 at 2:58pm   2 Most recent comment from TheFox Support:Hello Brad,If you want to put this on the top of bottom of the page it is possible.Unfortunately there is no shortcode to use the content block.What you could do is turn the content block into a wpbak ... Eric Dunn Header OptionsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 2, 2019 at 2:50pm   6 Most recent comment from TheFox Support:Hello,From Cesis > Header settings > Header main area.Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Neil Massey Site Not UpdatingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 30, 2019 at 9:39am   2 Most recent comment from TheFox Support:Hello Neil, thanks for purchasing Cesis!The pages you imported may be using custom settings, what you need to do to turn off the custom settings is the following : Go edit the page that has custom se ... SaneChoiceLtd Overide 404 PageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 25, 2019 at 11:39am   2 Most recent comment from TheFox Support:Hello Brad,You need to create you own 404.php template.If you need customization job you can ask https://wpbuilders.co/request-service/Do not hesitate to contact us if you have more questions. Have a ... Nicole Changing language in search fieldClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 25, 2019 at 11:34am   2 Most recent comment from TheFox Support:Hello Nicole,The easiest way to translate the theme is to use Poedit and to create a po file of your language. You can find the .po file in the lang folder. Download the poedit program ( https://poed ... Alan Behul Admin Ajax errorClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2019 at 11:57am   2 Most recent comment from TheFox Support:Hello Alan,It is probably an issue with your current web hosting.Contact your web hosting and ask them about ajax. they probably block ajax call, to avoid getting their server to get to heavy. This c ... NATALIA SPINDLER roblem with the String Translation tableClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 22, 2019 at 11:50am   2 Most recent comment from TheFox Support:Hello Natalia,You need to contact the WPML team they will help you fixing the problem.It is not related to our theme but to their plugin.Do not hesitate to contact us if you have more questions. Have ... Paul PageBuilder - save Row as template not workingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 5, 2019 at 3:05am   6 Most recent comment from Paul:Hi, following up on this. Do you have either an estimate on when this will be fixed or a workaround for it as per the issue below?