Public Tickets
desbat
Fox et htppsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 9, 2019 at 10:04am
2
Most recent comment from TheFox Support:Hello Desbat, thanks for purchasing Thefox!Do you have a real "SSL" services?Make sure to update the theme to the latest version :Theme updateContact your host about the issue, try to update the theme ...
Francine
banner setting not savingClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated October 5, 2019 at 10:38am
6
Most recent comment from TheFox Support:Sounds good!Waiting for more information!Best regards
Kirill
How can I add ftp for update?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated October 1, 2019 at 1:30pm
4
Most recent comment from TheFox Support:Hello Kirill,If you have been able to update the theme then yes.This is not a problem.Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
antonis
Mobile Menu ThemeClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 28, 2019 at 8:26am
6
Most recent comment from TheFox Support:Glad to hear this!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation!
You can do it from this page : ...
Andres
How can i filter portfolio by category?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 27, 2019 at 8:53am
2
Most recent comment from TheFox Support:Hello Andres, thanks for purchasing Thefox!Unfortunately you can only filter the portfolio using tags, if you need both then you might want to check our other theme :https://themeforest.net/item/cesi ...
Kirill
TranslateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 26, 2019 at 11:35am
2
Most recent comment from TheFox Support:Hello Kirill, thanks for purchasing Thefox!The easiest way to translate the theme is to use Poedit and to create a po file of your language.
You can find the .po file in the lang folder.
Download the ...
Imanol Prados Mantas
DOCUMENTATION FAILClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 23, 2019 at 7:16am
2
Most recent comment from TheFox Support:Hello Imanol,We will make a fix in our next update.Did you managed to do the import?Best regards
Julien Cinque
error on mobile versionClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2019 at 9:17am
3
Most recent comment from TheFox Support:Hello Julien, thanks for purchasing Cesis!Can you please tell us the version browser and mobile version you are using?Best regards
Luke Thomas
Menu anchor linksClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 17, 2019 at 7:49am
3
Most recent comment from TheFox Support:Hello Luke, thanks for purchasing Cesis!Sorry that we were to slow to reply to help you but I am glad the documentation was able to help you!Do not hesitate to contact us if you have more questions.
H ...
Brad
Anchored menu links - highlightedClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 11, 2019 at 11:55am
3
Most recent comment from TheFox Support:Hello Brad, sorry for the late reply.Glad to hear that you have figured it out.Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Johnson Brave
Main Menu background colorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 10, 2019 at 10:10am
3
Most recent comment from TheFox Support:Hello Johnson, thanks for purchasing Thefox!Do not hesitate to re-contact us if you have any problem.Have a nice week!Best regards
Johnson Brave
Main Menu bottom border lineClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 8, 2019 at 4:39pm
2
Most recent comment from Johnson Brave:Disregard. I figured it out.
Alfred Olivetti
theme updateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 5, 2019 at 6:57am
2
Most recent comment from TheFox Support:Hello Alfred,For update you can check this article :Theme updateDo not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Sonia TROUTET
Replace template terms in FrenchClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 4, 2019 at 8:03am
2
Most recent comment from TheFox Support:Hello Sonia, thanks for purchasing Thefox!The easiest way to translate the theme is to use Poedit and to create a po file of your language.
You can find the .po file in the lang folder.
Download the ...
Alan Behul
Testimonials text colorClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 4, 2019 at 7:36am
4
Most recent comment from TheFox Support:Hello Alan,No problem, our support is here to helpSometimes it is easy to miss the most obvious thing, happen to everybody!Do not hesitate to contact us if you have more questions.
Have a nice day!
B ...