Public Tickets
KeLoX
Classic box odd and evenClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 28, 2020 at 5:23pm
2
Most recent comment from TheFox Support:Hello Kelox, thanks for purchasing Thefox!1. You need to edit the thefox/functions/rd_functions/rd-custom-excerpt.phpand modify the value line 164function rd_port_excerpt($length) { return 35;}Mo ...
Gareth Sandall
The fox demo importer into Wordpress not workingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 24, 2020 at 1:02pm
2
Most recent comment from TheFox Support:Hello Gareth, thanks for purchasing Thefox!Make sure you have the server settings set correctly, for more information check this article :What To Do If Demo Content Import FailsIf you want to only im ...
Marzia Agnetti
portfolio full width layoutClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 22, 2020 at 12:50pm
5
Most recent comment from Marzia Agnetti:Thank you! I solved! I wanted to have full background, so I choose page layout and worked.
tom
Layerslider 6.11.1. is missingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 17, 2020 at 10:56pm
4
Most recent comment from TheFox Support:Hello,The latest version available on codecanyon and the one we one the license is 6.9.2Check this page and contact the author if you need more information : https://codecanyon.net/item/kreatura-slid ...
SaneChoiceLtd
Removing CSSClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 17, 2020 at 10:53pm
2
Most recent comment from TheFox Support:Hello,Where exactly do you see css reference for the layerslider?I don't think our theme load special css for the layerslider.Best regards
LE GUILLOUX
demo installationClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 12, 2020 at 10:29am
2
Most recent comment from TheFox Support:Hello Antoine, thanks for purchasing Cesis!Please contact your web hosting and ask them to make sure their server is using the settings you can find in this article :What To Do If Demo Content Import ...
Santiago
header top bar translateClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 11, 2020 at 8:00pm
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Matthew Orlando
Overriding css values in a child theme.Closed
Pre-Sales Questions
Updated May 11, 2020 at 10:51am
2
Most recent comment from TheFox Support:Hello Matthew,I am sorry but we don't provide support if you don't have a license with active support.Support needs to be renewed every 6 months.I am sorry but unless you have a valid licen ...
antonis
Import One Page DemoClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated April 30, 2020 at 6:20pm
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Rodrigo
Mobile menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 29, 2020 at 11:04am
2
Most recent comment from TheFox Support:Hello Rodrigo,Unfortunately you would need custom development of theme.You can work with https://wpbuilders.co/request-service/They should be able to achieve this.Hope they can help you.Do not hesit ...
Michael Kuzaj
NewsletterClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 21, 2020 at 9:42am
2
Most recent comment from TheFox Support:Hello Michael, thanks for purchasing Thefox!It is hard to tell since we don't know the plugin you are using.Also we see that both checkbox are different ( different classes ) and are from the mai ...
Alan Behul
Site Duplication - LicenseClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated April 14, 2020 at 11:36am
2
Most recent comment from TheFox Support:Hello Alan,If you want to use the site on an other domain, you need a new license.If you remove the other site then you don't need a new one.Do not hesitate to contact us if you have more questi ...
Aaron Hodgson
Icons not displaying correctlyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 14, 2020 at 11:34am
8
Most recent comment from TheFox Support:Glad to have been able to help and glad to hear that you solved the issue!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boos ...
Mike
Hide cart icon on mobile menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 11, 2020 at 9:04am
2
Most recent comment from TheFox Support:Hello again,You can add this custom css to add more space between both :Thefox > Styling options :.menu_slide #nav_button_alt { padding-left: 20px; }or if you want to remove the cart icon :.mt_menu . ...
Rodrigo
Megamenu customizationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 8, 2020 at 10:55pm
4
Most recent comment from TheFox Support:Hello Rodrigo,I am sorry but our support team is able to provide you custom code to achieve what you are trying to do.If you want to achieve this you might want to contact the https://wpbuilders.co/ ...