Public Tickets
Joe Thompson
Gallery & Mobile Menu not workingClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 19, 2020 at 5:52am
7
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Christina C.
Change Font size of Toggle?Closed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 19, 2020 at 5:44am
8
Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
jfung
Parent category in product category not clickableClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 13, 2020 at 11:22am
11
Most recent comment from TheFox Support:Hello,Though our devs will probably come with custom code for you but it might take a little time.Sorry for the inconvenience.Best regards
jfung
How to disable the auto-scrolling function when opening/closing accordion?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 12, 2020 at 9:41pm
5
Most recent comment from TheFox Support:Hello,Yes, you can use our child theme and de-register the customjs file and register it again from your child theme
function project_dequeue_unnecessary_scripts() {
wp_dequeue_script( 'custo ...
Olanrewaju
Alignment ErrorClosed
Pre-Sales Questions
Updated August 12, 2020 at 9:31pm
8
Most recent comment from TheFox Support:Again, I don't know why you are so upset.If you bought the theme you have all the update from themeforest, use the envato market plugin and your api code and you will get the update.We can't ...
Pardeep Dhupar
WP 5.5 breaks post related contentClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 12, 2020 at 5:45pm
2
Most recent comment from TheFox Support:Hello Pardeep,An update is on the way, should be ready in 1 hour.Though the error you are having might be related to custom plugins not compatible with WordPress new version.Best regards
Georgia Ball
Missing ellipsis on blog layoutClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 12, 2020 at 3:35pm
5
Most recent comment from Georgia Ball:The blog uses the element through the WP Bakery page builder and the type is grid
jfung
How to change the color of the bulletsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 11, 2020 at 9:04am
2
Most recent comment from TheFox Support:Hello, try to add this custom css :.wpb_text_column ul li:before { content: "2022"; /* Add content: 2022 is the CSS Code/unicode for a bullet */ color: red; /* Change the color */}and change ...
Thais Franguelli
Portfolio functionality on the blogClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 5, 2020 at 10:33am
2
Most recent comment from TheFox Support:Hello Thais, thanks for purchasing Thefox!Unfortunately, no, you can't, but you could using our new theme :https://themeforest.net/item/cesis-responsive-multipurpose-wordpress-theme/21736436Like ...
Pardeep Dhupar
404 error when viewing portfolio/staff/partnersClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 1, 2020 at 10:59am
12
Most recent comment from TheFox Support:Hello,1. Clone plugin are known to create issue with the page / posts options because they duplicate the ID.You might need to repair the wordpress database if you still have issue with the default the ...
Claudio Martinez
Slow performanceClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated July 31, 2020 at 5:57am
2
Most recent comment from TheFox Support:Hello Claudio,We see that you are using a really old version of the theme.First what you should do is take a backup and update the theme :Theme updateIf the envato market plugin doesn't let you u ...
Meg Cusick
Icon BoxesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 25, 2020 at 10:13am
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Lucy
Show name of website when I hover over logoClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated July 23, 2020 at 8:15am
2
Most recent comment from TheFox Support:Hello Lucy,Unfortunately this is not possible without custom modification.You can contact the WPbuilders team if you need customization work :https://wpbuilders.co/request-service/Do not hesitate to c ...
Maziers
Demo importer failedClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 22, 2020 at 6:33am
2
Most recent comment from TheFox Support:Hello Maziers, thanks for purchasing Thefox!The issue is related to your server settings, make sure you can edit your server settings to the one you can find in this article :What To Do If Demo Conten ...
werbeagenturgowell
theme installation doesnt workClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated July 22, 2020 at 6:06am
9
Most recent comment from TheFox Support:Hello,The pages you imported may be using custom settings, what you need to do to turn off the custom settings is the following :
Go edit the page that has custom settings ( theme panel option not ap ...