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Public Tickets

jfung How to disable the auto-scrolling function when opening/closing accordion?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 12, 2020 at 9:41pm   5 Most recent comment from TheFox Support:Hello,Yes, you can use our child theme and de-register the customjs file and register it again from your child theme function project_dequeue_unnecessary_scripts() { wp_dequeue_script( 'custo ... Olanrewaju Alignment ErrorClosed Pre-Sales Questions   Updated August 12, 2020 at 9:31pm   8 Most recent comment from TheFox Support:Again, I don't know why you are so upset.If you bought the theme you have all the update from themeforest, use the envato market plugin and your api code and you will get the update.We can't ... Pardeep Dhupar WP 5.5 breaks post related contentClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 12, 2020 at 5:45pm   2 Most recent comment from TheFox Support:Hello Pardeep,An update is on the way, should be ready in 1 hour.Though the error you are having might be related to custom plugins not compatible with WordPress new version.Best regards Georgia Ball Missing ellipsis on blog layoutClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 12, 2020 at 3:35pm   5 Most recent comment from Georgia Ball:The blog uses the element through the WP Bakery page builder and the type is grid jfung How to change the color of the bulletsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 11, 2020 at 9:04am   2 Most recent comment from TheFox Support:Hello, try to add this custom css :.wpb_text_column ul li:before {  content: "2022";  /* Add content: 2022 is the CSS Code/unicode for a bullet */  color: red; /* Change the color */}and change ... Thais Franguelli Portfolio functionality on the blogClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 5, 2020 at 10:33am   2 Most recent comment from TheFox Support:Hello Thais, thanks for purchasing Thefox!Unfortunately, no, you can't, but you could using our new theme :https://themeforest.net/item/cesis-responsive-multipurpose-wordpress-theme/21736436Like ... Pardeep Dhupar 404 error when viewing portfolio/staff/partnersClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 1, 2020 at 10:59am   12 Most recent comment from TheFox Support:Hello,1. Clone plugin are known to create issue with the page / posts options because they duplicate the ID.You might need to repair the wordpress database if you still have issue with the default the ... Claudio Martinez Slow performanceClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 31, 2020 at 5:57am   2 Most recent comment from TheFox Support:Hello Claudio,We see that you are using a really old version of the theme.First what you should do is take a backup and update the theme :Theme updateIf the envato market plugin doesn't let you u ... Meg Cusick Icon BoxesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 25, 2020 at 10:13am   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Lucy Show name of website when I hover over logoClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 23, 2020 at 8:15am   2 Most recent comment from TheFox Support:Hello Lucy,Unfortunately this is not possible without custom modification.You can contact the WPbuilders team if you need customization work :https://wpbuilders.co/request-service/Do not hesitate to c ... Maziers Demo importer failedClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 22, 2020 at 6:33am   2 Most recent comment from TheFox Support:Hello Maziers, thanks for purchasing Thefox!The issue is related to your server settings, make sure you can edit your server settings to the one you can find in this article :What To Do If Demo Conten ... werbeagenturgowell theme installation doesnt workClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 22, 2020 at 6:06am   9 Most recent comment from TheFox Support:Hello,The pages you imported may be using custom settings, what you need to do to turn off the custom settings is the following : Go edit the page that has custom settings ( theme panel option not ap ... Lyndel Sales enquireClosed Pre-Sales Questions   Updated July 21, 2020 at 11:08pm   1 Most recent comment from Lyndel:HiI am looking at purchasing The Fox Agency 02 theme. Does this theme have buttons in the header menu? I need to add buttons in the header to call and book. Thanks Lyndel Basso Guy Product layout & Frontend bakery EditorClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 20, 2020 at 8:58am   4 Most recent comment from TheFox Support:Glad to hear thatDo not hesitate to contact us if you have more questions. Have a nice day! Best Regards. dscheffke Logo in SVGClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 19, 2020 at 10:40am   4 Most recent comment from TheFox Support:Hello,Unless you program your logo directly into our child theme using the SVG file we don't have this option currently.With envato ( themeforest ) we are not allowed to build function related on ...