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Public Tickets

Dave Hodge Access of Cesis StudioClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 9, 2020 at 8:55pm   2 Most recent comment from TheFox Support:Hello Dave Hodge, thanks for purchasing Cesis!When you use the page builder ( backend or front-end ) you should see our Cesis icon, click on it to open the studio.You might need to activate the page ... ola Staff optionsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 7, 2020 at 10:24pm   2 Most recent comment from TheFox Support:Hello again,You need to activate the WPbakery page builder in the custom posts. Go to your wordpress dashboard then from the left menu click on "WPbakery page builder" Then click on Role manager. Chan ... ola Content Slider Import into a pageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 7, 2020 at 10:15pm   2 Most recent comment from TheFox Support:Hello, thanks for purchasing Cesis!First, please do not duplicate tickets, our team won't reply any faster.You can check this article :https://wpbuilders.co/wpbakery-page-builder-copy-content-bet ... Kostas Karidas Contact form 7Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 2, 2020 at 9:54am   2 Most recent comment from TheFox Support:Hello,Did you also un-installed the contact form 7, it might have deleted the form you made.Try to go edit the page and try to re-select the form.Make sure you have an existing form and the plugin act ... Kostas Karidas POLYLANGClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 19, 2020 at 6:28am   4 Most recent comment from TheFox Support:Hello Kostas,You won't have default menu / top bar integration, translation strings from the modules may not be detected and much more.You can try polylang since it is free and if you have issue ... jpboykin Adding IllustrationsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 13, 2020 at 8:52am   2 Most recent comment from TheFox Support:Hello jpboykin, thanks for purchasing Cesis!It depends if the illustrations need to have transparent background or not but usually you should use web ready jpg image.It really depends where you want ... Lorny Wanders old JavaScript codeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 12, 2020 at 10:53am   2 Most recent comment from TheFox Support:Hello Lorny, We updated the theme for those issues, if you are using the latest version ( released this week ) you shouldn't need the migrate helper plugin : Theme update Plugins Update.Then cl ... Joanne Agency home - can't alter homepage picture or textClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 9, 2020 at 10:27am   2 Most recent comment from TheFox Support:Hello Joanne, thanks for purchasing Cesis!The pages you imported may be using custom settings, what you need to do to turn off the custom settings is the following : Go edit the page that has custom ... Nelson Gonçalves Portofolio item navigationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 5, 2020 at 10:44am   3 Most recent comment from TheFox Support:Hello Nelson,Unfortunately no, unless you modify the template you can't have the navigation at the top of the page.Do not hesitate to contact us if you have more questions. Have a nice day! Best ... jfung Changing the order of columns and having them in full sizeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 3, 2020 at 7:12pm   4 Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Nelson Gonçalves Portfolio filteringClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 31, 2020 at 11:19am   6 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice week-end! Best Regards. STEPHEN MATTHEW SYMMONDS can i use the theme for multiple sites once i purchase thanksClosed Pre-Sales Questions   Updated October 30, 2020 at 6:12am   2 Most recent comment from TheFox Support:Hello Stephen, thanks for contacting us!For each domain, you need 1 license.So if you are going to use different domains, you will need multiple licenses.Do not hesitate to contact us if you have mor ... Rodrigo Add to CartClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated October 28, 2020 at 7:36pm   2 Most recent comment from TheFox Support:Hello Rodrigo, thanks for purchasing Cesis!Create a new page and use our "Products" module, then change the style to "On image".Do not hesitate to contact us if you have more questions. Have a nice d ... Yatin WP Bakery page builder updateClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated October 19, 2020 at 6:32pm   2 Most recent comment from TheFox Support:Hello Yatin, thanks for purchasing Thefox!- Go to plugins and deactivate and delete the visual composer. - Update the theme to the latest version : Theme update - Then go to Appearance > Install plu ... Simen Olsen WoocommerceClosed Pre-Sales Questions   Updated October 19, 2020 at 6:30pm   2 Most recent comment from TheFox Support:Hello Simen,Can you please create a ticket under the category of the theme you bought, thank you.Best regards