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Public Tickets

Raquelina Sanchez Personalizar IconosClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 4, 2021 at 12:13pm   2 Most recent comment from TheFox Support:Hello Raquelina, thanks for purchasing Thefox!You could use the image module, custom heading module and text module to make your own icon box.Currently you can't use custom icon with our icon box ... Ahmed Sleem RTLClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated August 8, 2021 at 10:53am   8 Most recent comment from TheFox Support:Hello Ahmed,What plugin are you using for the multilanguage?For each page you can edit the page options and change the header etc depending on the pageThen when you are editing the page, scroll down u ... Joey Video Background not showing on mobileClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 28, 2021 at 11:59am   2 Most recent comment from TheFox Support:Hello Joey,Video are not able on mobile with the autoplay value.If you want to do this you might need to use the slider revolution but the video needs to be muted.Also what is the browser you are usi ... Nelson Gonçalves Share icons - Link to shareClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 14, 2021 at 10:15am   2 Most recent comment from TheFox Support:Hello Nelson, thanks for using our theme!Currently this is not possible but we will ask our devs if they can add an option to do this easily.But for the moment it seems that you will need to add the ... Ashley Kaplan Mobile Menu, anchor link, short codeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 24, 2021 at 6:59pm   2 Most recent comment from TheFox Support:Hello Ashley, thanks for purchasing Cesis!1. a) On mobile the menu will take all the screen. If you want to change the way it behave you would need to modify the theme file.b) You should be able to o ... Thư Le Cái gì vậy?Closed Pre-Sales Questions   Updated May 28, 2021 at 11:06am   2 Most recent comment from TheFox Support:Hello, thanks for contacting us!I am sorry but we don't do support in Vietnamese.But yes Cesis is a WordPress theme that contains a lot of templates.Do not hesitate to contact us if you have more ... Carolyn Staff ModuleClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 20, 2021 at 11:26am   2 Most recent comment from TheFox Support:Hello Carolyn,Please edit the page and click this button :https://drive.google.com/open?id=1r9_FqVGG57bkLbPK6TSY-rqMWBG_O0rMThen add this custom css :.cesis_staff_ctn .inside_e { min-height: 511px; }T ... Norman Marchesan The support doesn’t answer me anymore and I’m still inside the 6 months.Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 4, 2021 at 3:18pm   3 Most recent comment from Norman Marchesan:  PRIVATE TICKET #2614036This is the number of the private ticket that I opened on the date as it is marked in the attachment.It’s been three weeks since my last request, and I haven’t gotten a ... ANGEL GOMEZ deregister the number!Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 30, 2021 at 1:57pm   3 Most recent comment from TheFox Support:Hello Angel,The theme is currently activated on https://www.compratesta.com/If you need to make a new website, delete this site or buy a new license.Do not hesitate to contact us if you have more qu ... Daniel deregister codeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 14, 2021 at 9:07am   3 Most recent comment from TheFox Support:Hello Daniel,Please make sure you are using the latest version of the theme Theme updateWe de-registered the license, you should be able to register it on your new domain now.Do not hesitate to cont ... Joey Mobile Menu not closing after clickClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated April 9, 2021 at 10:36am   2 Most recent comment from TheFox Support:Hello Joey,Did you set the page to "one page"?https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-onepageWaiting for more information.Best regards Santo Ambrogio import demoClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 4, 2021 at 10:44am   2 Most recent comment from TheFox Support:Hello Santo, thanks for purchasing our theme!Make sure your server settings are set correctly :What To Do If Demo Content Import FailsIf you still have issues, please let us know which demo you want t ... Lance Blog posts carousel is wonkyClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 1, 2021 at 11:09am   4 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Cliford Monyela Demo ContentClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated March 22, 2021 at 12:47pm   4 Most recent comment from TheFox Support:Hi Cliford, we imported the business demo 04 https://seboka.net/ss/business-04/You can edit the page to add images, and the footer from Appearance > Widget,Best regards Ahmed Sleem Pre-Sale ChatClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 18, 2021 at 7:46am   3 Most recent comment from Ahmed Sleem:Hello,Sorry I thought it is part of the theme :)Thanks!