Public Tickets
cathdesign
add "..." at the end of blog excerptClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 8, 2022 at 2:58pm
6
Most recent comment from TheFox Support:Hello Catherine,Our team should get back to us this weekend with the code, please re-contact us on Monday if we don't get back to you.Best regards
SonicJalopy
Titles missing from postsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated April 4, 2022 at 10:35pm
2
Most recent comment from TheFox Support:Hello, thanks for using our theme!Please go to Cesis > Options > Blog post settings > Title settings.And make sure to select to use the title.If you have other issues, let us know!If you can send us a ...
Ellison
Full width rows no longer workClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 18, 2022 at 2:16pm
5
Most recent comment from Ellison:We use WP Rocket. We had a lot of trouble with autoptimize in the past and use WP Rocket on all our sites now.
Sérgio
Translation OptionsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 2, 2022 at 1:36am
2
Most recent comment from TheFox Support:Hello Sérgio,The main difference is the built in multi-language menu, it has a special design for our theme if you use wpml and also all the theme options, so you are not going to be able to easily t ...
Sérgio
Lightbox modalClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated February 18, 2022 at 1:38pm
2
Most recent comment from TheFox Support:Hello Sérgio, sorry for the late reply.If you just need a lightbox modal, using the single image element you should be able to achieve this but if you need to add text and image then it might not be ...
Anton Alberdi
The Fox optionsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated February 11, 2022 at 10:53am
5
Most recent comment from Anton Alberdi:Ok, thanks I will look into it.
Jonni Bailey
PHP 8 and LayerSliderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated January 27, 2022 at 12:51pm
2
Most recent comment from TheFox Support:Hello Jonni,For our theme and WPbakery yes, but for Layerslider we can't because they removed their plugin from Envato and we don't have access to update anymore.Best regards
Sérgio
Editing portfolio with WP bakeryClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated January 20, 2022 at 11:50am
4
Most recent comment from TheFox Support:Glad to hear that!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation!
You can do it from this page : ...
[deleted]
Web designing course onlineClosed
Pre-Sales Questions
Updated January 19, 2022 at 5:27am
1
Most recent comment from [deleted]:A2N Academy, one of the top-tier IT Skill Development Institutes in Bangalore, offers the best Web Designing course. Our skilled trainers recruited by the academy offer quality-based Web Designing Cou ...
Jonni Bailey
Log4jClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 18, 2021 at 11:55am
2
Most recent comment from TheFox Support:Hello Jonni,No, we dont use it.Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Goddi Sagou
Buying the rigth templateClosed
Pre-Sales Questions
Updated December 16, 2021 at 2:44pm
4
Most recent comment from TheFox Support:Hello,1. We have a support team that can help you if you have issues but we are not going to make the page for you, so it will be advice and how to, but nothing directly.2. No, unfortunately, the modu ...
Gerardo Alfonoso Fernandez
colores y diseñoClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 27, 2021 at 11:59am
3
Most recent comment from TheFox Support:Hello Gerardo, thanks for using our theme!Make sure to change the color etc from "Cesis > Options" and not from the "Appearance > Customizer"If you still have issue after doing change from the backen ...
Philip Lakic
The parent theme is missing. Please install the "TheFox" parent theme.Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 22, 2021 at 12:11pm
2
Most recent comment from TheFox Support:Hello Philip, thanks for using our theme!Can you tell us the version of the main theme ( thefox ) and the child theme version you are using?Best regards
Ane Vitoria Martinez
MalwareClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated October 30, 2021 at 10:26am
2
Most recent comment from TheFox Support:Hello,If you are using a legit version of the theme, then you won't have any malware in it.We can't even upload a theme on the themeforest / envato marketplace if there is such thing in the ...
scott
remove comment count, longer excerptClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated October 22, 2021 at 7:45am
2
Most recent comment from TheFox Support:Hello Scott, thanks for purchasing Cesis!You should be able to change all of those settings, who did you set your blog?Using the blog module or the WordPress "Posts page" setting from Settings > Readi ...