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Public Tickets

Ilham Demo ImporterClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 15, 2023 at 8:11am   3 Most recent comment from TheFox Support:Hello,When the theme is activated, you can download single demos from Thefox > Import Singles Pages.Then Click Import singles button and in the "Pages" Dropdown select the pages you want to import.Th ... Jonni Bailey LayerSlider Not WorkingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 3, 2023 at 4:31pm   8 Most recent comment from TheFox Support:Hello Ben,I am not sure, if they kept the same function to make and store slider then yes, you should be able to use it.But since we didn't test with the latest version we can't be 100% sure ... Erica Gir style of sidebarClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 7, 2023 at 5:09am   2 Most recent comment from TheFox Support:Hello Erica,Unfortunately this is not possible without modifying the css.Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Erica Gir instagram postsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 7, 2023 at 12:09am   3 Most recent comment from Erica Gir:done, thank you! peter No response after clicking on import certificate approval to obtain personal informationClosed License Registration Issue   Updated April 12, 2023 at 10:51am   2 Most recent comment from TheFox Support:Hello Peter,You don't need to "active the license" of the "WPbakery page builder" for more information :Plugins LicensesPlugins Update.This is the forum for after-sales services, though you need ... peter 如何激活Closed License Registration Issue   Updated April 12, 2023 at 4:03am   2 Most recent comment from TheFox Support:Hello,I am sorry our support team doesn't speak chinese.If you are having an issue with the license registration make sure you are using the latest version of our theme.Best regards redfrog22 Google Maps API not workingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 7, 2023 at 2:35am   4 Most recent comment from TheFox Support:Hello,Are you using the latest version of the theme?Are you paying your google api, it isn't free anymore.Please create a new ticket and give us more information.Best regards twwocreative Theme not up to date?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated March 1, 2023 at 2:23am   2 Most recent comment from TheFox Support:Hello,Make sure you are using the latest version ( updated yesterday )Theme updatePlugins Update.Also if you are having a critical error, please send us the server error log.Best regards Andrew Staff member ordering - alphabetical by last name?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 15, 2022 at 2:17am   4 Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. CAMILLE WP BakeryClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 2, 2022 at 4:02am   2 Most recent comment from TheFox Support:Hello Camille, thanks for using our theme!If you want to use our templates, you need to use it, but you can use any page builder if you are going to create custom page.If you want to ask for a refund ... Rebecca Lynn Inman Theme will not uploadClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 14, 2022 at 11:59pm   11 Most recent comment from TheFox Support:Hello,If you asked for a refund you should get an answer soon enough from the envato platform.We would still appreciate if you can share the access to your dashboard so we can check what could be wron ... Christina C. Open Links in New TabClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 26, 2022 at 7:13am   2 Most recent comment from TheFox Support:Hello again,Not without custom code, you would need to add javascript to change the target option of all links from blog to open in a new tab.If you need customization you can contact our team : http ... anna348 ReturnClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 15, 2022 at 9:36am   2 Most recent comment from TheFox Support:Hi Anna,You can ask for a refund from Envato.What are the problems that you have?If you need help with the theme setup let us know.Best regards Sérgio Custom menu for specific languageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated May 12, 2022 at 4:55pm   6 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Ben Lord Electrical Yoast CompatibilityClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 2, 2022 at 12:43pm   4 Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards.