Public Tickets
Jonni Bailey
LayerSlider Not WorkingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 3, 2023 at 4:31pm
8
Most recent comment from TheFox Support:Hello Ben,I am not sure, if they kept the same function to make and store slider then yes, you should be able to use it.But since we didn't test with the latest version we can't be 100% sure ...
Erica Gir
style of sidebarClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 7, 2023 at 5:09am
2
Most recent comment from TheFox Support:Hello Erica,Unfortunately this is not possible without modifying the css.Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Erica Gir
instagram postsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 7, 2023 at 12:09am
3
Most recent comment from Erica Gir:done, thank you!
peter
No response after clicking on import certificate approval to obtain personal informationClosed
License Registration Issue
Updated April 12, 2023 at 10:51am
2
Most recent comment from TheFox Support:Hello Peter,You don't need to "active the license" of the "WPbakery page builder" for more information :Plugins LicensesPlugins Update.This is the forum for after-sales services, though you need ...
peter
如何激活Closed
License Registration Issue
Updated April 12, 2023 at 4:03am
2
Most recent comment from TheFox Support:Hello,I am sorry our support team doesn't speak chinese.If you are having an issue with the license registration make sure you are using the latest version of our theme.Best regards
redfrog22
Google Maps API not workingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 7, 2023 at 2:35am
4
Most recent comment from TheFox Support:Hello,Are you using the latest version of the theme?Are you paying your google api, it isn't free anymore.Please create a new ticket and give us more information.Best regards
twwocreative
Theme not up to date?Closed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 1, 2023 at 2:23am
2
Most recent comment from TheFox Support:Hello,Make sure you are using the latest version ( updated yesterday )Theme updatePlugins Update.Also if you are having a critical error, please send us the server error log.Best regards
Andrew
Staff member ordering - alphabetical by last name?Closed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated December 15, 2022 at 2:17am
4
Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
CAMILLE
WP BakeryClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated December 2, 2022 at 4:02am
2
Most recent comment from TheFox Support:Hello Camille, thanks for using our theme!If you want to use our templates, you need to use it, but you can use any page builder if you are going to create custom page.If you want to ask for a refund ...
Rebecca Lynn Inman
Theme will not uploadClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 14, 2022 at 11:59pm
11
Most recent comment from TheFox Support:Hello,If you asked for a refund you should get an answer soon enough from the envato platform.We would still appreciate if you can share the access to your dashboard so we can check what could be wron ...
Christina C.
Open Links in New TabClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated July 26, 2022 at 7:13am
2
Most recent comment from TheFox Support:Hello again,Not without custom code, you would need to add javascript to change the target option of all links from blog to open in a new tab.If you need customization you can contact our team : http ...
anna348
ReturnClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 15, 2022 at 9:36am
2
Most recent comment from TheFox Support:Hi Anna,You can ask for a refund from Envato.What are the problems that you have?If you need help with the theme setup let us know.Best regards
Sérgio
Custom menu for specific languageClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 12, 2022 at 4:55pm
6
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Ben Lord Electrical
Yoast CompatibilityClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 2, 2022 at 12:43pm
4
Most recent comment from TheFox Support:Glad to have been able to help!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
cathdesign
add "..." at the end of blog excerptClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 8, 2022 at 2:58pm
6
Most recent comment from TheFox Support:Hello Catherine,Our team should get back to us this weekend with the code, please re-contact us on Monday if we don't get back to you.Best regards