Public Tickets
Ashley Kaplan
Mobile Menu, anchor link, short codeClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated June 24, 2021 at 6:59pm
2
Most recent comment from TheFox Support:Hello Ashley, thanks for purchasing Cesis!1. a) On mobile the menu will take all the screen. If you want to change the way it behave you would need to modify the theme file.b) You should be able to o ...
Thư Le
Cái gì vậy?Closed
Pre-Sales Questions
Updated May 28, 2021 at 11:06am
2
Most recent comment from TheFox Support:Hello, thanks for contacting us!I am sorry but we don't do support in Vietnamese.But yes Cesis is a WordPress theme that contains a lot of templates.Do not hesitate to contact us if you have more ...
Carolyn
Staff ModuleClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 20, 2021 at 11:26am
2
Most recent comment from TheFox Support:Hello Carolyn,Please edit the page and click this button :https://drive.google.com/open?id=1r9_FqVGG57bkLbPK6TSY-rqMWBG_O0rMThen add this custom css :.cesis_staff_ctn .inside_e { min-height: 511px; }T ...
Norman Marchesan
The support doesn’t answer me anymore and I’m still inside the 6 months.Closed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated May 4, 2021 at 3:18pm
3
Most recent comment from Norman Marchesan: PRIVATE TICKET #2614036This is the number of the private ticket that I opened on the date as it is marked in the attachment.It’s been three weeks since my last request, and I haven’t gotten a ...
ANGEL GOMEZ
deregister the number!Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 30, 2021 at 1:57pm
3
Most recent comment from TheFox Support:Hello Angel,The theme is currently activated on https://www.compratesta.com/If you need to make a new website, delete this site or buy a new license.Do not hesitate to contact us if you have more qu ...
Daniel
deregister codeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 14, 2021 at 9:07am
3
Most recent comment from TheFox Support:Hello Daniel,Please make sure you are using the latest version of the theme Theme updateWe de-registered the license, you should be able to register it on your new domain now.Do not hesitate to cont ...
Joey
Mobile Menu not closing after clickClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated April 9, 2021 at 10:36am
2
Most recent comment from TheFox Support:Hello Joey,Did you set the page to "one page"?https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-onepageWaiting for more information.Best regards
Santo Ambrogio
import demoClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 4, 2021 at 10:44am
2
Most recent comment from TheFox Support:Hello Santo, thanks for purchasing our theme!Make sure your server settings are set correctly :What To Do If Demo Content Import FailsIf you still have issues, please let us know which demo you want t ...
Lance
Blog posts carousel is wonkyClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 1, 2021 at 11:09am
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Cliford Monyela
Demo ContentClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 22, 2021 at 12:47pm
4
Most recent comment from TheFox Support:Hi Cliford, we imported the business demo 04 https://seboka.net/ss/business-04/You can edit the page to add images, and the footer from Appearance > Widget,Best regards
Ahmed Sleem
Pre-Sale ChatClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 18, 2021 at 7:46am
3
Most recent comment from Ahmed Sleem:Hello,Sorry I thought it is part of the theme :)Thanks!
Ahmed Sleem
Blog Page is not CustomizableClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 17, 2021 at 1:01pm
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Lacey
Loading imageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 16, 2021 at 12:34pm
2
Most recent comment from TheFox Support:Hello Lacey,Where are you hosted?What are your server settings?Recommended server settings, can be found here :What To Do If Demo Content Import FailsAlso try to disable all the custom plugins you ar ...
Ahmed Sleem
LearnPress IntegrationClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 16, 2021 at 12:30pm
5
Most recent comment from TheFox Support:Thanks for the additional feedback!Best regards
Ahmed Sleem
Plugin not activatedClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated March 15, 2021 at 9:47am
3
Most recent comment from Ahmed Sleem:Thanks, I will just use Slider Revolution