Public Tickets
Lorny Wanders
Page titleClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 17, 2019 at 12:31pm
6
Most recent comment from TheFox Support:Hello Lorny,It depends, but if it is for the page, it is the page.php file.You should use a child theme if you want to make modifications to the theme files.Do not hesitate to contact us if you have ...
Rodrigo Sanchez
registryClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated December 16, 2019 at 5:45pm
2
Most recent comment from TheFox Support:Hello Rodrigo, thanks for purchasing Cesis!No, it is not possible to have the theme activated on 2 different domain without 2 different license.Unless you are doing changes in a staging area you can& ...
Alain Thébault
LayerSlider modelClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 15, 2019 at 10:26am
4
Most recent comment from TheFox Support:Hello Alain,You should be able to find all the slider zip file in the big file you can download from themeforest.Then in thefox_full_package/sliders folder you will find all our sliders.Do not hesitat ...
Alfred Olivetti
theme updateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated December 11, 2019 at 11:17am
2
Most recent comment from TheFox Support:Hello Alfred,1. For the changelog you can check in the documentation file or on the theme page : https://themeforest.net/item/thefox-responsive-multipurpose-wordpress-theme/11099136#item-description ...
Wa
purchase buttonClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated December 11, 2019 at 11:11am
4
Most recent comment from TheFox Support:Glad to have been able to helpDo not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Brad
Reverse columns in RTL - not reversing orderClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated December 8, 2019 at 11:27am
9
Most recent comment from TheFox Support:Hello Brad,What you need to do is move all the padding and margin settings you have set to the row directly to the column, and hide the column, not the row.The row will not show if it is empty ( colum ...
Robert Coddington
update fialureClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 27, 2019 at 10:07pm
2
Most recent comment from TheFox Support:Hello Robert,That's strange, do you have permission to write in the cesis/languages folder?Contact your host and ask them about folder permission.If you still have a problem after this please re ...
Brad
Conflict with WPForms plugin - formattingClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 25, 2019 at 9:38pm
3
Most recent comment from TheFox Support:Hello Brad,I am sorry but our support staff was sick, sorry for the inconvenience and thanks for your patience.Glad you were able to solve the issue without us.Best regards
H Anddev
Running theFox on Bitnami on KubernetesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 21, 2019 at 10:37am
2
Most recent comment from TheFox Support:Hello, thanks for purchasing Thefox!Can you please give us the error log, apache don't really help us in that case.Also check the permission/security setting that is in place. Check the servers ...
Frank
Demo Importer Link MissingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 18, 2019 at 7:10pm
2
Most recent comment from TheFox Support:Hello Frank, thanks for purchasing Thefox!That's strange, glad you fixed the problem.If you still have issue, please tell us.Do not hesitate to contact us if you have more questions.
Have a nice ...
Chris Bormann
Boxed Layout Header IssuesClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated December 3, 2019 at 1:40pm
5
Most recent comment from Chris Bormann:Still waiting to hear from you. Did the provided login credentials work?
The transparent header and the boxed layout are not working unless I use a sticky header - but the sticky (transparent) header ...
gianina18
license activationClosed
License Registration Issue
Updated November 15, 2019 at 7:25pm
2
Most recent comment from TheFox Support:Hello Gianina,The plugin are included and you don't need the license to use theme, you can install and activate them.The license are just for additional options or for support.Please check the fo ...
Dave
Issue with using the "Blog" module with Page BuilderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 15, 2019 at 7:19pm
4
Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation!
You can do it from ...
Brad
Custom design button in Main NavClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 15, 2019 at 7:14pm
5
Most recent comment from TheFox Support:Hello Brad,Glad to hear that!I think we also added the button option for mobile under Cesis > Header settings > Mobile.If you other problem do not hesitate to re-contact us!Do not hesitate to contact ...
Brad
Footer Column WidthsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 5, 2019 at 10:00pm
4
Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation!
You can do it from ...