Okay

Public Tickets

john Import DemoClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 7, 2020 at 1:09pm   3 Most recent comment from TheFox Support:Hello John, thanks for purchasing Thefox!All themes on themeforest are asked to replace their copyrighted images with placeholder.We can't do much about this.We can tell you where you can buy th ... dyausmax license registrationClosed License Registration Issue   Updated February 4, 2020 at 1:15pm   2 Most recent comment from TheFox Support:Hello Dyausmax,You should be able to use the license now.If not, make sure you are using the latest version of the theme :Theme updateDo not hesitate to contact us if you have more questions. Have a n ... Mike Get rid of Google+ in Post shareClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 4, 2020 at 12:54pm   2 Most recent comment from TheFox Support:Hello Mike,You are right, we are going to remove it in our next update.In the meanwhile you can use this custom css ( thefox > styling options ) :#gplus { display:none !important; }Do not hesitate t ... Ann Top Bar in Mobile ViewingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 26, 2020 at 9:02pm   3 Most recent comment from nick:I was looking for a solution to leave the top bar for mobile as well. While the theme is responsive, it appears this theme is only meant for desktops;  wish I had known that before purchasing. Get wi ... Sonia 404 pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 25, 2020 at 12:40pm   2 Most recent comment from TheFox Support:Hello Sonia, thanks for purchasing Thefox!You need to edit the 404.php template, use our child theme and create your own template.Do not hesitate to contact us if you have more questions. Have a nice ... Andres Godinez Accordeon animationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 22, 2020 at 6:20pm   2 Most recent comment from TheFox Support:Hello Andres, thanks for purchasing Thefox!Are you using a custom plugin or made modification to the theme files, it seems that the accordions you are using differ to the one we use in our demo.Best ... Neil Massey Partners Logo spacing and paddingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 9, 2020 at 11:05am   4 Most recent comment from TheFox Support:Hello Neil, sorry for the late reply.You can download image of our logo here :https://1rll9g2b46z2gn8pt3dlgaqp-wpengine.netdna-ssl.com/wp-content/uploads/2015/05/[email protected] is a 720*500 image ... Dave Custom FieldsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 7, 2020 at 10:00am   3 Most recent comment from TheFox Support:Glad that you figured it out!Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. Lacey Menu dropdown hiddenClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 7, 2020 at 9:59am   2 Most recent comment from TheFox Support:Hello Lacey,Go edit the menu and make sure the "Music" item don't have "hide heading" checkbox checked.If you are not using a mega menu this will hide the menu items.Do not hesitate to contact u ... Peter GDPR compliance of TheFoxClosed Pre-Sales Questions   Updated January 4, 2020 at 3:45pm   2 Most recent comment from TheFox Support:Hello Peter,No, there is not.The theme don't store any information by default.Do not hesitate to contact us if you have more questions. Have a nice day! Best Regards. bernardfgagnon Remove author/categolies line from postClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 19, 2019 at 7:26pm   2 Most recent comment from TheFox Support:Hello Bernard,Try this custom css ( thefox > styling options ) :.post-info { display:none; }This should do the trick.If not, please send us a link to the page you are referring to.Do not hesitate to c ... Tania Footer Main AreaClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 19, 2019 at 7:24pm   4 Most recent comment from TheFox Support:Glad to have been able to help!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation! You can do it from ... Lorny Wanders Page titleClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 17, 2019 at 12:31pm   6 Most recent comment from TheFox Support:Hello Lorny,It depends, but if it is for the page, it is the page.php file.You should use a child theme if you want to make modifications to the theme files.Do not hesitate to contact us if you have ... Rodrigo Sanchez registryClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 16, 2019 at 5:45pm   2 Most recent comment from TheFox Support:Hello Rodrigo, thanks for purchasing Cesis!No, it is not possible to have the theme activated on 2 different domain without 2 different license.Unless you are doing changes in a staging area you can& ... Alain Thébault LayerSlider modelClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 15, 2019 at 10:26am   4 Most recent comment from TheFox Support:Hello Alain,You should be able to find all the slider zip file in the big file you can download from themeforest.Then in thefox_full_package/sliders folder you will find all our sliders.Do not hesitat ...