Public Tickets
Mohamed Multhazim Akbar Ali
THEME HOME PAGE NOT WORKINGClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 31, 2019 at 7:40am
4
Most recent comment from TheFox Support:Hello Mohamed,Can you please make sure that your server is using the correct settings.Also we changed this ticket to private, please give us the credential so we can log in your site and check if we c ...
Simon
fontawesome.com Pro LibraryClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated July 31, 2019 at 7:35am
6
Most recent comment from TheFox Support:Hello Simon, sorry for the late reply.You would need to set the font file via a child theme, then edit the theme css to include the icon you want to use where you want to use it.I am sorry but we don& ...
Lihong Qiu
how to customise category and blog ?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 31, 2019 at 1:09am
3
Most recent comment from Lihong Qiu:I wang to change the layout of category page, also want to remove some info, such as author, like etc under each title.
Lihong Qiu
How to configure blog layout? pls see attachementClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 29, 2019 at 8:46am
1
Most recent comment from Lihong Qiu:I want to customise blog layout, but failed to find the place to set it up like your demo site. by the way, the menu of blogs is 'category' ? saying 'Classic layout', 'multi a ...
Juan
circle social media iconsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated July 28, 2019 at 9:01pm
3
Most recent comment from Juan:http://wearelfia.com I want to change the current social media icons in the sub footer section to the ones inside circles.
ANTHONY WALLACE
one pageClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated July 28, 2019 at 8:35am
3
Most recent comment from TheFox Support:Hello Anthony, thanks for purchasing Cesis!Did you activated your license?Also if you have the license activated you can import all the page fromAppearance > Import demo data.One page documentation ...
Sanne Huntink
PRIVÉ TICKET #2043206 followup?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 2, 2019 at 7:54am
5
Most recent comment from Sanne Huntink:Hello,2 months ago I have inserted this support ticket.The problem was then was solved by updating the theme but the problem now has reappeared. When you go to https://agrea.nl/actueel/ and you cli ...
Yvonne Schellekens
blogClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 19, 2019 at 8:28am
2
Most recent comment from TheFox Support:Hello Yvonne,First for the blog that moves, this is because the testimonial carousel, when it changes the height of the row change and it makes the page height change and make the blog to move up and ...
Lihong Qiu
What module it is?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 19, 2019 at 8:21am
2
Most recent comment from TheFox Support:Hello Lihong,This is something that can be done using the portfolio.Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Christian Hillebrand
CSS BugsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated July 15, 2019 at 9:51am
3
Most recent comment from Christian Hillebrand:can be closed by the way
Christian Hillebrand
Cesis Search autofocusClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated July 15, 2019 at 9:51am
5
Most recent comment from Christian Hillebrand:can be closed by the way
Matthew Adamo
Problem uploading themeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 15, 2019 at 8:05am
2
Most recent comment from TheFox Support:Hello Matthew, thanks for purchasing Thefox!We need more information, you can't upload it from the wordpress dashboard?Make sure the server settings accept big file :What To Do If Demo Content I ...
Francesco
Issue with custom fonts where migrating from staging to productionClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated July 12, 2019 at 8:37am
7
Most recent comment from TheFox Support:Strange!But glad to hear that you have been able to fix the issueDo not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
Steven
Social Media LinksClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated July 12, 2019 at 8:31am
2
Most recent comment from TheFox Support:Hello Steven,Go to Cesis > Social media, and change the option to open links in new tab to yes.If you don't see this option please update the theme :Theme updateDo not hesitate to contact us if y ...
Lisa
Icon boxClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 4, 2019 at 7:42am
2
Most recent comment from TheFox Support:Hello Lisa,Unfortunately there is no option to set an icon box to a specific height, if you want to do this you can contact https://wpbuilders.co/ so they help you with customization or use a "parag ...