Public Tickets
Selman
Can I set my featured image as background of "Title Section"?Closed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated April 29, 2019 at 7:59am
6
Most recent comment from TheFox Support:Glad to hear thatDo not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Erica Gir
Error on pagesClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated April 28, 2019 at 11:24am
4
Most recent comment from TheFox Support:Hello Erica,I don't know for sure but it is probably a problem due to the duplicate plugins you used.WPML and our theme are totally compatible and also 7.2 compatible.What you could try if your ...
Rohit Bhattad
Import demo content for One PageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 27, 2019 at 10:55am
4
Most recent comment from TheFox Support:Hello Rohit,For the menu please check the documentation to see how it works :https://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#set-onepageAlso it seems th ...
Blake
Woo Commerce Single ProductClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 25, 2019 at 7:43am
4
Most recent comment from TheFox Support:Hello Blake,Unfortunately yes, we still use the WPbakery page builder but the module / shortcode differ so you would need to re-make the pages you already did.Do not hesitate to contact us if you hav ...
Cumhur YALCIN
woocommerceClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 25, 2019 at 7:12am
4
Most recent comment from TheFox Support:Hello Cumhur.Please update the theme to the latest version :Theme updateThis should fix the problem.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Jimmy
How to turn off scrolling animation of an accordionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 24, 2019 at 8:22am
4
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Kyle Beam
Adding a button to the main menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 23, 2019 at 7:14am
2
Most recent comment from TheFox Support:Hello Kyle, thanks for purchasing Thefox!You need to target the "a" element and not the class directly.Then make sure to adjust the padding / margin and it should be ok.If you still have difficulty w ...
Miles Blatstein
Demo ThemeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 22, 2019 at 8:04am
2
Most recent comment from TheFox Support:Hello Miles, thanks for purchasing Thefox!The images are not included in the demo because of the copyrights.Where you able to import the pages you wanted?You can import single page from Appearance > ...
Gamal Salem
Mobile site animations not workingClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated April 19, 2019 at 8:12am
3
Most recent comment from TheFox Support:video upload had a problem
Stuart Saunders
Header ImagesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 18, 2019 at 6:21am
2
Most recent comment from TheFox Support:Hello Stuart, thanks for purchasing Thefox!The background image are set from the row settings / parallax :https://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.htm ...
Charlie
Animations bug on iOSClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated April 17, 2019 at 8:29am
5
Most recent comment from TheFox Support:Hello Charlie,Even if you clear the cache or check in secret window it doesn't work correctly?Kind regards
John Ralley
Mobile menu to appear in lower screen resolutionsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 16, 2019 at 2:51pm
3
Most recent comment from John Ralley:Hello Fox,I ll try to 'mess up' with media queries and see what i can get.Thanks anyway
sarah
e2027069-7dd0-4e18-8aee-7c16938d4f52Closed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated April 16, 2019 at 9:29am
2
Most recent comment from TheFox Support:Hello Sarah,If you do it from the backend, does it work or not?We would need to know the version of the theme and wordpress you are using.Kind regards
Ahmed
plugin list for optimum theme speedupClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 14, 2019 at 1:04pm
2
Most recent comment from TheFox Support:Hello Ahmed, thanks for purchasing Thefox!
For speed optimization you could use autoptimize.
Also run your site through https://gtmetrix.com/analyze.html to see what can be fixed.
Then regarding en ...
Michel
registration -deregistrationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 13, 2019 at 9:57am
2
Most recent comment from TheFox Support:Hello Michel,You should have the de-registration option inThefox > License ( from the wordpress dashboard ).If not then try to register the license to your new site, if you have problem with the regi ...