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Public Tickets

Saajidah Gafoor Speed optimisationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 5, 2019 at 8:49am   2 Most recent comment from TheFox Support:Hello Saajidah, thanks for purchasing Thefox!I am affraid that the problem is the additional plugin you are using and also your server settings / web hosting.First check the result of GTmetrix ( it u ... Chris Vance Landscape iPad ViewClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 5, 2019 at 8:37am   4 Most recent comment from TheFox Support:Hello Chris,It depends on the ipad, normal ipad tablet is 1024, ipad pro is 1366.The other thing you should consider is changing the space between each menu to make it smaller in width.Go to Header se ... Joel D'Arnot Theme options not applying or savingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 5, 2019 at 8:32am   2 Most recent comment from TheFox Support:Hello Joel,Make sure the server settings are set to the one recommended in this article : What To Do If Demo Content Import FailsAfter changing the server settings, if you still have problem then it ... Alec Himwich customization of this themeClosed Pre-Sales Questions   Updated February 3, 2019 at 9:06am   2 Most recent comment from TheFox Support:Hello Alec, thanks for contacting us!With Cesis, you can use a left navigation and then have your page content with main content and right sidebar where you can show the blog post if needed, here are ... Saajidah Gafoor Tab support in v.3.6.2Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated February 1, 2019 at 7:21pm   7 Most recent comment from TheFox Support:You're welcome!Regarding Yoast you may want to check this article : https://wpbuilders.co/how-to-setup-yoast-seo-plugin/Do not hesitate to contact us if you have more questions. Have a nice weekend! ... Mark Demo imagesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated February 1, 2019 at 9:54am   2 Most recent comment from TheFox Support:Hello Mark, thanks for purchasing Cesis!You can find those on this website :https://ui8.net/products/outline-illustrations-vol-1Do not hesitate to contact us if you have more questions. Have a nice we ... Rob Thomas Offering HQ guest posting service at affordable priceClosed Pre-Sales Questions   Updated February 1, 2019 at 5:43am   1 Most recent comment from Rob Thomas:Hello,  I have checked this article. http://www.webdesigndev.com/best-wordpress-themes-for-small-businesses/ and want to know if you are looking for some more guest posts like this? we are the top qu ... Steven URGENT!! WP Bakery Elements not showing after upgradeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 30, 2019 at 12:07pm   5 Most recent comment from Steven:That's great, thanks Jess Would not having it extended prevent from our receiving furture updates?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 29, 2019 at 9:49am   2 Most recent comment from TheFox Support:Hello Jess, thanks for contacting us!You will still be able to do the theme update, just won't be able to get access to our support.Do not hesitate to contact us if you have more questions. Have a nic ... Keiji Matsubara フッタープリセット及びボーダーの表示についてClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 28, 2019 at 1:26am   1 Most recent comment from Keiji Matsubara:お世話になります。 前回のチケットでもお尋ねしていましたが、 フッターのカラープリセットが反映されない理由はなぜでしょうか？ Footer Setting � ... Keiji Matsubara バナー部分での表示についてClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 26, 2019 at 1:08pm   8 Most recent comment from Keiji Matsubara:設定ありがとうございました。 あと フッターのカラープリセットが反映されない理由はなぜでしょうか？ Footer Setting の Footer Color Presets 設定のご確� ... Shukhrat animation delay on imagesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 26, 2019 at 9:58am   2 Most recent comment from TheFox Support:Hello again,The image module is the default module from the WPbakery plugin and unfortunately don't have a delay option.Do not hesitate to contact us if you have more questions. Have a nice day! Regar ... Ronald Terry Code Not WorkingClosed License Registration Issue   Updated January 25, 2019 at 7:41pm   2 Most recent comment from TheFox Support:Hello Ronald,Glad to hear that!Try to update theme :Theme updateDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Shukhrat PortfolioClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 25, 2019 at 10:46am   2 Most recent comment from TheFox Support:We replied to your other ticket.Try to avoid making duplicate ticket.Kind regards Leah Navigation MenuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 21, 2019 at 11:16am   4 Most recent comment from TheFox Support:Hello Leah,Glad to hear thatAlso I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation! You can do it from this pa ...