Public Tickets
Ed
PortfolioClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 24, 2018 at 10:48am
4
Most recent comment from TheFox Support:Glad to hear that, you're welcome
Mike
SSL disabled Staff Member pagesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 22, 2018 at 11:23am
5
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Gregor
WooCommerce Products elementClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 22, 2018 at 10:55am
6
Most recent comment from TheFox Support:Hello Gregor,Yes, in fact they change the name of their order filter, we made an update and also add the option to customize order for our other posts.The update will be release tomorrow or this weeke ...
claudia
Content blocks not saving WPMLClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 22, 2018 at 10:45am
4
Most recent comment from TheFox Support:Hello Claudia,I think what you need to do is translate the custom fields, this is how the Content block is set with the theme :https://wpml.org/documentation/getting-started-guide/translating-custom-f ...
Beatriz Escriña
Remove MenuClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 19, 2018 at 11:17am
2
Most recent comment from TheFox Support:Hello Beatriz,Please check your other ticketDo not hesitate to contact us if you have more questions.
Have a nice week!
Regards.
Ergo Olek
How to change timeline font and size?Closed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 19, 2018 at 10:37am
2
Most recent comment from TheFox Support:Hello Ergo,The timeline use the main font settings of the theme you have set from Cesis > TypographyIf you don't want to change the font of the theme and only change the timeline font, then you would ...
Rodrigo Zuluaga
CF7 "Field" space Not WorkingClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 17, 2018 at 10:25am
3
Most recent comment from TheFox Support:Hello Rodrigo,Thanks for the feedback, unfortunately our team just submitted an update to envato today so we will probably make a fix for this in the next update.Sorry for the inconvenience and thanks ...
Christopher
Register license not needed any longer?Closed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 16, 2018 at 8:46pm
4
Most recent comment from TheFox Support:You're welcome!Just make sure to have bought the number of license you are currently using.We had complains about customers that didn't and had their site deactivated when we changed the license regis ...
Dominik
Staff positionClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 16, 2018 at 8:13am
4
Most recent comment from TheFox Support:Hello Dominik,It is due to a problem with the WPBakery page builder.Please check the ‘activate page builder’ section of the following link.https://cesis.co/wp-content/uploads/documentation/cesis_d ...
Taylor
Changes not showing on siteClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 13, 2018 at 10:14am
2
Most recent comment from TheFox Support:Hello Taylor,Could you please give us a link to the page and also access tot he dashboard?Also :The pages you imported are using custom settings, what you need to do is go edit the page that has probl ...
Taylor
Staff / Partner Not Loading On PageClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 13, 2018 at 10:08am
2
Most recent comment from TheFox Support:Hello Taylor,Did you create the posts and set the featured image correctly?https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-staffIf you did and still have problem, ple ...
Jeff
FontsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 12, 2018 at 7:37am
2
Most recent comment from TheFox Support:Hello Jeff,This is a custom heading moduleGo edit the page and edit the Heading module to change the font.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Henry Morfin
Tag appearing at top of my pagesClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 10, 2018 at 9:28am
2
Most recent comment from TheFox Support:Hello Henry, thanks for purchasing Cesis!I think it is something coming from one of the custom plugin you are using.Try to disable the custom plugins you are using and clear the server and browser ca ...
Jan Riggert
2 bugs & 1 questionClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 10, 2018 at 9:23am
6
Most recent comment from TheFox Support:You're welcome, thanks for the feedback and for your patience!Hope you have a nice weekend too!Best,
Mike
Outdated WooCommerce template file(s)Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 10, 2018 at 9:15am
2
Most recent comment from TheFox Support:Hello Mike,This is not really important, they just update the file number and didn't made any changes that matters.Our team will update the theme soon.Do not hesitate to contact us if you have more q ...