Public Tickets
Taylor
Staff / Partner Not Loading On PageClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 13, 2018 at 10:08am
2
Most recent comment from TheFox Support:Hello Taylor,Did you create the posts and set the featured image correctly?https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-staffIf you did and still have problem, ple ...
Jeff
FontsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 12, 2018 at 7:37am
2
Most recent comment from TheFox Support:Hello Jeff,This is a custom heading moduleGo edit the page and edit the Heading module to change the font.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Henry Morfin
Tag appearing at top of my pagesClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 10, 2018 at 9:28am
2
Most recent comment from TheFox Support:Hello Henry, thanks for purchasing Cesis!I think it is something coming from one of the custom plugin you are using.Try to disable the custom plugins you are using and clear the server and browser ca ...
Jan Riggert
2 bugs & 1 questionClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 10, 2018 at 9:23am
6
Most recent comment from TheFox Support:You're welcome, thanks for the feedback and for your patience!Hope you have a nice weekend too!Best,
Mike
Outdated WooCommerce template file(s)Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 10, 2018 at 9:15am
2
Most recent comment from TheFox Support:Hello Mike,This is not really important, they just update the file number and didn't made any changes that matters.Our team will update the theme soon.Do not hesitate to contact us if you have more q ...
Jeff
Changing fontsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 7, 2018 at 8:17am
4
Most recent comment from TheFox Support:Hello Jeff,Glad to hear that you have been able to achieve what you wantedDo not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Alessandra Roqueta
Hero Image Not Scaling on MobileClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 6, 2018 at 10:41am
2
Most recent comment from TheFox Support:Hello Alessandra,We recommend you to create different content for the mobile.You can hide the module using the "Responsive settings" Tab when you are editing a module.The other options is to make dif ...
Dominik
Create SectionsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 6, 2018 at 9:49am
2
Most recent comment from TheFox Support:Hello Dominik,All the information you need to make a one page "page" can be found on this page :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-onepageDo not hesitate to ...
Dominik
Icon BoxClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 6, 2018 at 9:42am
6
Most recent comment from TheFox Support:Hello Dominik,Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Daan
can't edit items with wpbakeryClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 4, 2018 at 4:03pm
4
Most recent comment from TheFox Support:Hello Daan,Glad to hear that!Hope you had a nice weekend and will have a nice week!Do not hesitate to contact us if you have more questions.
Best,
Erica Gir
Header and top barClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 2, 2018 at 9:35am
4
Most recent comment from Erica Gir:Yes thanks I was able to solve by myself. it is fix now.
Altan Alaybeyoğlu
Youtube Video LoopClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 2, 2018 at 8:28am
6
Most recent comment from TheFox Support:Hello Altan,We can't see it, what is the browser you are using?Also tell us the version.Kind regards
Jeff
Identify Page ElementsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated November 2, 2018 at 8:09am
4
Most recent comment from TheFox Support:You're welcomeGlad to have been able to help!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
sadeshwar
theme license registration in localClosed
License Registration Issue
Updated November 2, 2018 at 7:42am
2
Most recent comment from TheFox Support:Hello Sadeshwar, thanks for contacting us!Yes, if you use on dev or local you won't need to use the license.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Altan Alaybeyoğlu
Icon box height problemClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated November 1, 2018 at 11:15am
4
Most recent comment from TheFox Support:Hello Altan,Depending the content of the box the height will differ.If you want, edit the 3 box module and change the "extra class" field and put this :mycustomboxThen go to Cesis > General settings a ...