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Public Tickets

Renato ButtonClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 5, 2019 at 11:19am   4 Most recent comment from TheFox Support:Hello Renato,It depends, do you need just one button in the top bar, what color, style, does this need to also be in the mobile part ?It depends on this.If you contact selsek,[email protected] with more ... Julien Hover ColorClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 5, 2019 at 11:17am   4 Most recent comment from TheFox Support:Hello Julien,The current menu item color should also be the hover color.For example if in your menu you have the page "Home" and that you are currently on the "home" page then the color of the menu i ... Altan Alaybeyoğlu WPBakery Page Builder UpdateClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 5, 2019 at 11:11am   2 Most recent comment from TheFox Support:Hell Altan,- Go to plugins and deactivate and delete the visual composer. - Update the theme to the latest version : Theme update - Then go to Appearance > Install plugins to install the plugin ne ... Erica Gir hot to change texts in product pageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated January 3, 2019 at 10:23am   2 Most recent comment from TheFox Support:Hello Erica,It is from the shipping tab, you can also add other information using the attributes.We recommend you to check the woocommerce documentation to learn more about it.Do not hesitate to conta ... Rodrigo Zuluaga The Grid with a New PostType Loop on PHP File.Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 28, 2018 at 6:32pm   3 Most recent comment from Rodrigo Zuluaga:Hy FOX the pluging doesn´t help you with that using the Shortcode, theres no option to echo the post type gallery for that page. It just grabs all the posts or just filters by taxonomie :(.Been searc ... Haris HeaderClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 27, 2018 at 12:27pm   2 Most recent comment from TheFox Support:Hello Haris, Don't change the color header to transparent.If you want to use a transparent header :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-page-transheaderIf ... Jim Worrell Option Settings not working on staff pagesClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 24, 2018 at 12:12pm   8 Most recent comment from TheFox Support:We disabled the custom plugins on the site and everything seems to be working fine now.Please clear the server and browser cache.Do not use "Duplicate post" plugin because it is not well programmed an ... TeamValue Nederland Installation of Ceses failedClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 23, 2018 at 9:24am   5 Most recent comment from TheFox Support:Hello Maurits,Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. claudia AccordionClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 21, 2018 at 11:32am   6 Most recent comment from TheFox Support:Hello Claudia,Can you please disable the minify plugin, or give us access to the site and confirm that we can disable plugins to make test.Kind regards Yulan Mega menuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 20, 2018 at 10:14am   2 Most recent comment from TheFox Support:Hello Yulan, thanks for purchasing Thefox!You can set up the megamenu, please check the documentation :http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#men ... Chris Vance Update VersionClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 20, 2018 at 10:09am   2 Most recent comment from TheFox Support:Hello Chris, thanks for purchasing Cesis!If you click on the theme image ( Appearance > Themes ), a window will open with the theme information.Maybe your server don't allow upload from Envato server. ... Romain Video row not displaing contentClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 20, 2018 at 9:40am   2 Most recent comment from TheFox Support:Hello Romain,We didn't made any changes to the theme really, did you updated or installed anything new?Updated to WordPress 5.0? Installed a new plugin or updated one?Or if you updated only the theme ... Westley Annis Menu Bug on mobile devicesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 19, 2018 at 11:16am   2 Most recent comment from TheFox Support:Hello Westley,The problem is that one of the custom plugin you are using is not compatible with the version 5.0 of wordpress, try to disable the plugins you are using and see if it fix the problem.Ki ... Cameron Cant find theme verfication pageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 17, 2018 at 10:37am   2 Most recent comment from TheFox Support:Hello Cameron, thanks for purchasing Cesis!Currently we are re-working the verification system so no need to worry about it.In a future update it will be re-implemented, if you are not using the them ... Haris Plugins, MediaClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated December 14, 2018 at 5:59pm   2 Most recent comment from TheFox Support:Hello again,1. Please check your other ticket2. Because of the copyrights of the images we used in the demo they have been replaced by placeholder.3. You need to install the plugin first : https://ce ...