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Public Tickets

Rodrigo Zuluaga Portfolio ImproveClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 28, 2018 at 10:43am   2 Most recent comment from TheFox Support:Hello Rodrigo,Thanks for the feedback!We will send this to our devs but the problem is that user used custom link for the post it won't work so they might need to edit it.It might be included in the ... Jessica Di Nuzzo The link you followed has expiredClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 28, 2018 at 10:30am   2 Most recent comment from TheFox Support:Hello Jessica, thanks for purchasing Cesis!The problem is the server settings.Make sure to change the server settings to the one you can find in this article :What To Do If Demo Content Import FailsD ... Westley Annis UpdatesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 28, 2018 at 10:26am   2 Most recent comment from TheFox Support:Hello Annis,You can check the changelog in the documentation or in the theme page on themeforest.If you see that there is a new update available for one of the plugins and if you see that we updated t ... Gregor Customizer really slowClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 27, 2018 at 5:35pm   5 Most recent comment from Zvi:Hi >>Customizer really slowplease see access details on ticket  #1787037 Thanks Rodrigo Zuluaga Testimonial Carrusel BugClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 27, 2018 at 10:39am   2 Most recent comment from TheFox Support:Hello Rodrigo,Yes, the carousel is meant to have at least 2 item to be able to run.If you only have one then use the isotope mode.Do not hesitate to contact us if you have more questions. Have a nic ... Husain T Demo ImportClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 27, 2018 at 10:06am   4 Most recent comment from TheFox Support:Hello Husain,If you want to do this you need to edit the media-queries_wide.cssIn this theme we don't have have this option unfortunately, our other theme "Cesis" have this option.I am sorry but there ... Max Un fichier Javascript inconnu augmente le chargementClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 26, 2018 at 9:58am   2 Most recent comment from TheFox Support:Bonjour Max,Vous avez des plugins supplémentaires?Ce fichier ne vient pas de notre theme donc vient surement d'un plugin que vous utilisez, essayez de déactiver tout vos plugins, si le fichier dispa ... Sonic Powered Modifications with Career PositionsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 26, 2018 at 2:00am   3 Most recent comment from Sonic Powered:Thank you for the reply.Looking forward hearing from you soon. Abraham Accidently deleted One Page MenuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 25, 2018 at 9:48am   2 Most recent comment from TheFox Support:Hello Abraham, thanks for purchasing Cesis!You can re-import the demo or check the how to create menu for the one page page :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html# ... Ed PortfolioClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 24, 2018 at 10:48am   4 Most recent comment from TheFox Support:Glad to hear that, you're welcome Mike SSL disabled Staff Member pagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 22, 2018 at 11:23am   5 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Gregor WooCommerce Products elementClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 22, 2018 at 10:55am   6 Most recent comment from TheFox Support:Hello Gregor,Yes, in fact they change the name of their order filter, we made an update and also add the option to customize order for our other posts.The update will be release tomorrow or this weeke ... claudia Content blocks not saving WPMLClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 22, 2018 at 10:45am   4 Most recent comment from TheFox Support:Hello Claudia,I think what you need to do is translate the custom fields, this is how the Content block is set with the theme :https://wpml.org/documentation/getting-started-guide/translating-custom-f ... Beatriz Escriña Remove MenuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 19, 2018 at 11:17am   2 Most recent comment from TheFox Support:Hello Beatriz,Please check your other ticketDo not hesitate to contact us if you have more questions. Have a nice week! Regards. Ergo Olek How to change timeline font and size?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated November 19, 2018 at 10:37am   2 Most recent comment from TheFox Support:Hello Ergo,The timeline use the main font settings of the theme you have set from Cesis > TypographyIf you don't want to change the font of the theme and only change the timeline font, then you would ...