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Public Tickets

Pong Paragraph & Icon is not centeredClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 20, 2018 at 8:52pm   7 Most recent comment from TheFox Support:You're welcome!Thanks for the feedback!If you update to 1.2.0.1 the fix is integrated directly.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. loiclemee Staff translationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 20, 2018 at 8:35pm   6 Most recent comment from TheFox Support:Hello Loïc,I am glad that everything end up well as wellIf you have any other questions or problems or just feedback to give us about the theme do not hesitate to re-contact us!Have a nice day!Kind ... Rebeat Singe Page WebsiteClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 19, 2018 at 7:11pm   4 Most recent comment from TheFox Support:Hello Rebeat,Glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Ruks top menu not displaying correctlyClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 19, 2018 at 9:11am   2 Most recent comment from TheFox Support:Hello Ruks, thanks for purchasing Cesis!The problem is that you have set the page header to be transparent :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-page-tra ... Melanie Header contentClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 19, 2018 at 9:07am   2 Most recent comment from TheFox Support:Hello Melanie,The problem is that you only have 1 section, so the slider can't be create and can't slide.So what you need to do is add a new section, or just take the content out of the "content slide ... Melanie Update footer contentClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 19, 2018 at 9:04am   5 Most recent comment from TheFox Support:Hello,We just tested but both seems to working just fine.If you still have problem after clearing the server and browser cache then please create a new ticket and give us a link to the website and eve ... Alessandra Roqueta Re-adding content module and sizing logoClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 19, 2018 at 8:56am   2 Most recent comment from TheFox Support:Hello Alessandra, thanks for purchasing Cesis!First I think you just disable the content block :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#set-revhttps://cesis.co/wp-c ... Erica Gir WPBakery Page Builder updateClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 19, 2018 at 8:53am   3 Most recent comment from TheFox Support:Hello Erica,Glad to hear thatDo not hesitate to contact us if you have more questions. Have a nice day! Regards. paul william Import Demo dataClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 18, 2018 at 9:28am   6 Most recent comment from TheFox Support:Hello Paul,Please contact envato to ask for a refund.Demo data are here, you just don't have the images, all the layout etc are included.You just have to use your own images or buy the one we used.We ... Marcelo A Malagrino Using WPBakery page builderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 15, 2018 at 9:19am   4 Most recent comment from TheFox Support:Hello Marcelo,You're welcome, glad to have been able to helpDid you updated Thefox to the latest version?If you did and still have the problem, could you please give us access to your dashboard?Kind r ... Pascal Trinkel Dropwdown Menu IconClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 15, 2018 at 9:09am   2 Most recent comment from TheFox Support:Hello Pascal, Currently we don't have this option, but we will let our dev know about your feedback and it will probably be added in the new update. Thanks for the feedback, Do not hesitate to cont ... Ada register codeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 14, 2018 at 9:00am   6 Most recent comment from TheFox Support:You're welcome!Do not hesitate to re-contact us!Kind regards Michel Nematnejad SecurityClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated September 13, 2018 at 8:01pm   2 Most recent comment from TheFox Support:Hello Michel, thanks for purchasing Cesis!Please ignore all of those.Our theme and all theme sold on themeforest are tested with themecheck plugin and reviewed by the Envato team.There no security p ... Erika Image Carousel with captionsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated September 12, 2018 at 9:39am   4 Most recent comment from TheFox Support:Sorry about thatDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Omer Fuat The purcahase code is wrong.Closed License Registration Issue   Updated September 11, 2018 at 9:58am   3 Most recent comment from TheFox Support:Hello Omer,Glad to hear that the problem is solved!Do not hesitate to contact us if you have more questions. Have a nice day! Regards.