Public Tickets
paul william
Import Demo dataClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 18, 2018 at 9:28am
6
Most recent comment from TheFox Support:Hello Paul,Please contact envato to ask for a refund.Demo data are here, you just don't have the images, all the layout etc are included.You just have to use your own images or buy the one we used.We ...
Marcelo A Malagrino
Using WPBakery page builderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2018 at 9:19am
4
Most recent comment from TheFox Support:Hello Marcelo,You're welcome, glad to have been able to helpDid you updated Thefox to the latest version?If you did and still have the problem, could you please give us access to your dashboard?Kind r ...
Pascal Trinkel
Dropwdown Menu IconClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2018 at 9:09am
2
Most recent comment from TheFox Support:Hello Pascal,
Currently we don't have this option, but we will let our dev know about your feedback and it will probably be added in the new update.
Thanks for the feedback,
Do not hesitate to cont ...
Ada
register codeClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 14, 2018 at 9:00am
6
Most recent comment from TheFox Support:You're welcome!Do not hesitate to re-contact us!Kind regards
Michel Nematnejad
SecurityClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 13, 2018 at 8:01pm
2
Most recent comment from TheFox Support:Hello Michel, thanks for purchasing Cesis!Please ignore all of those.Our theme and all theme sold on themeforest are tested with themecheck plugin and reviewed by the Envato team.There no security p ...
Erika
Image Carousel with captionsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 12, 2018 at 9:39am
4
Most recent comment from TheFox Support:Sorry about thatDo not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Omer Fuat
The purcahase code is wrong.Closed
License Registration Issue
Updated September 11, 2018 at 9:58am
3
Most recent comment from TheFox Support:Hello Omer,Glad to hear that the problem is solved!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Ergo Olek
Facebook title and description is not changingClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 11, 2018 at 9:56am
2
Most recent comment from TheFox Support:Hello Ergo,Did you follow those steps :https://www.yokoco.com/control-facebook-share-link/Kind regards
Brittany Mallard
Content Block for Blog PostClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 9, 2018 at 4:12pm
2
Most recent comment from TheFox Support:Hello Brittany,
First for the Blog posts, the Content block set as banner would be set from
Cesis > Blog posts settings > Banner settings.
If not, if it is only on this single blog post then go edi ...
Mariusz
cesis.co/photographyClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 7, 2018 at 9:28am
2
Most recent comment from TheFox Support:Hello Mariusz, thanks for purchasing Cesis!What version of Cesis are you using?Make sure you are using the version 1.1.9, also make sure that your server use the recommended settings you can find in t ...
Rohit Walia
Icon BoxClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 6, 2018 at 7:38am
6
Most recent comment from TheFox Support:Hello Rohit,Glad to have been able to hear that!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation!
You ...
ctuan265
Highlight Text ColorClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 5, 2018 at 10:53am
2
Most recent comment from TheFox Support:Hello Ctuan265, thanks for purchasing Cesis!The highlight use the accent color of your website.If you want to use a custom color add this custom code ( Cesis > General settings ) :::selection{ backgr ...
Rebeat
W3 Total cacheClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 5, 2018 at 10:49am
2
Most recent comment from TheFox Support:Hello Rebeat,Yes, but you should use Autoptimize function, we think it is working better.Kind regards
Rebeat
Change color of hamburger menuClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 4, 2018 at 11:56am
4
Most recent comment from TheFox Support:Hello Rebeat,Add this custom css ( Cesis > General settings ) :@media only screen and (max-width: 978px) {body:not(.cesis_custom_breakpoint) .header_main .lines, body:not(.cesis_custom_breakpoint) . ...
Paulo Alexandre Silva Moreira e Silva
Why is the WPBakery Page Builder plugin activated????Closed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated September 4, 2018 at 11:53am
5
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.