Okay

Public Tickets

Matteo Sodi We deleted an account with an active licenseClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 28, 2018 at 10:09pm   2 Most recent comment from TheFox Support:Hello Matteo, thanks for purchasing Thefox!We removed the license and you should be able to re-use it now.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Pong CSS Animation DurationClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 28, 2018 at 9:55am   2 Most recent comment from TheFox Support:Hello again,Unfortunately this is not possible, you can add a delay to set when the animation start but you can't change the animation duration, you would need to edit the theme file to do this.Do not ... Bridget Overson thefox themeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 27, 2018 at 7:34pm   2 Most recent comment from TheFox Support:Hello Bridget, thanks for using Thefox!Please check this link :http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#set-pageloaderDo not hesitate to contact u ... anthony MenuClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 26, 2018 at 7:17pm   4 Most recent comment from TheFox Support:Hello Anthony,The id name you used are not correct.You can't use space in the row idcurrently you haveone page_welcomeset as id, change it toone_page_welcomeDo the same thing for all the id and custom ... Jonathan Troubleshooting uploading cesisClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 26, 2018 at 7:14pm   2 Most recent comment from TheFox Support:Hello Jonathan, thanks for purchasing Cesis!Please make sure your server use the settings you can find in this article :What To Do If Demo Content Import FailsAlso for the License registration :Can y ... Christopher Multi Language: WPGlobus?Closed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 26, 2018 at 9:36am   4 Most recent comment from TheFox Support:You're welcome,WPML is still the best plugins to use if possible.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Spencer Editing top menu/hero imageClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 26, 2018 at 9:13am   2 Most recent comment from TheFox Support:Hello Spencer, thanks for purchasing Cesis!I think you are talking about the "Content block", if you imported demo pages they usually use "Content block" as Banner or Slider.To learn more about conten ... Joey Make Top Bar StickyClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 25, 2018 at 8:20pm   2 Most recent comment from TheFox Support:Hello Joey,Go toCesis > Header settingsand change theUse Sticky Header?*ToYes ( Top bar and main area )Do not hesitate to contact us if you have more questions. Have a nice day! Regards. adeoye elijah FontsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 25, 2018 at 8:18pm   2 Most recent comment from TheFox Support:Hello Adeoye,Currently there is no option to do this but our team is working on a new features that will allow you to do this.You would need to upload your font to the ftp and use then call them using ... Nguyen Van Luc Need support to install themeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 25, 2018 at 8:12pm   2 Most recent comment from TheFox Support:Hello Nguyen, thanks for purchasing our theme!If you import the classic demo it will import all the pages.If you dont need all the pages you can import the page one by one from Appearance > Import dem ... ibibiib customize side menu (header layout left naviagtion)Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 24, 2018 at 9:59am   2 Most recent comment from TheFox Support:Hello again,If you want to do this you would need to modify the header php file directly.This may not be a easy modification to do if you are not familiar with http and php.Unfortunately our support d ... adeoye elijah The Social media link is not going throughClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 24, 2018 at 9:56am   4 Most recent comment from TheFox Support:You're welcome, glad to have been able to help you!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation! Yo ... ibibiib remove date from portfolio pagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 24, 2018 at 9:55am   4 Most recent comment from TheFox Support:Hello Alshifa,You can add this custom css ( thefox > styling options ) :a.port_post_link,.item_details_date { display: none; }This should hide the link button if it is what you mean, and also the ... Katherine Wells Change business demo logoClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated July 24, 2018 at 8:26am   4 Most recent comment from TheFox Support:Hello Katherine,glad to hear that you have been able to fix the problem.If you are building your site you should wait until you have totally finished it before adding cache or minify script plugins.Do ... Energybusinesscorp Demo Deep Image EffectClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 23, 2018 at 7:21pm   4 Most recent comment from TheFox Support:You're welcome!Also I don't know if you already did it but if you could rate our theme 5 stars on themeforest, it would really boost our team motivation! You can do it from this page : http:/ ...