Public Tickets
Andrew Silaghi
Owl carousel not showing up right on modern business services pageClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 7, 2018 at 9:53am
2
Most recent comment from TheFox Support:Hello again,
Did you set featured image to the partners posts?
https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-partners
If you did can you please send us a link to ...
Kalesh
Trasparent HeaderClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 6, 2018 at 12:52pm
2
Most recent comment from TheFox Support:Hello Kalesh, thanks for purchasing Cesis!First for the transparent header :https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#create-page-transheaderAlso if the theme settings ...
Sergi Nadal
Demo InstallationClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 6, 2018 at 9:59am
4
Most recent comment from TheFox Support:Hello Sergi,https://drive.google.com/file/d/1HYGTpNwLY97UV9rEkZEQFPwuJlLEfTX-/view?usp=drivesdkThose are the business pages you need to import if you want to use the business demo.This is still stran ...
Jochen Bake
Site widthClosed
Pre-Sales Questions
Updated August 6, 2018 at 8:48am
2
Most recent comment from TheFox Support:Hello Jochen, thanks for contacting us!Yes, you can change the width freely, you can use px or % and you can set different width easily for pages / posts etc.You can use the Elementor editor BUT if y ...
Pong
H tags on Footer Widget TittleClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 4, 2018 at 8:02am
8
Most recent comment from TheFox Support:Hello again,We saw the awesome review, thanks a lot, that really help the team!Do not hesitate to contact us if you have more questions.
Have a nice weekend!
Regards.
Sharon DeSize
PluginsClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 3, 2018 at 7:56pm
2
Most recent comment from TheFox Support:Hello Sharon,No you don't need to buy those plugins, they are included in the theme, for more information :Plugins LicensesPlugins Update.Also check the theme installation documentation, maybe you sk ...
Aayush
Hide Child Categories on Home page filterClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 3, 2018 at 8:21am
2
Most recent comment from TheFox Support:Hello Aayush,1. You need to have the child theme activated, then copy the content of the filecesis/functions/cesis_functions/cesis_filter.phpCopy all the content of the file and paste it in the funct ...
Hélio Félix
Google Maps API Error - ExpiredKeyMapErrorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated August 2, 2018 at 5:55pm
2
Most recent comment from TheFox Support:Hello Felix,Yes, now google maps api isn't free anymore.Please update to the latest version our theme should let you put your own api code and explain how to get one.Do not hesitate to contact us if y ...
Andrew Silaghi
Weird text in header of Cesis Modern Business Demo pageClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 2, 2018 at 9:57am
7
Most recent comment from TheFox Support:Mads,Please create a private ticket and give us access to your dashboard so we can check the problem.Kind regards
Olav A. Dybdahl
Google fonts not workingClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated August 1, 2018 at 1:36pm
6
Most recent comment from TheFox Support:Hello Olav,Please re-try with the steps we sent you in the previous ticket.Make sure to deactivate all the plugins, clear server and browser cache then :- Switch to WordPress default theme.
- Remove ...
Blake Rice
Unable to Register w/ Purchase CodeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 31, 2018 at 6:39pm
4
Most recent comment from TheFox Support:You're welcome, glad to have been able to help !Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Energybusinesscorp
PostsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 28, 2018 at 10:16pm
4
Most recent comment from TheFox Support:Hello Energybusiesscorp,
Did you set "featured image" for your posts?
When you are editing a post the three things you need to check :
https://drive.google.com/file/d/1vEHkPzkBjc1hU-GSCw1C8w6pSc7k0 ...
Matteo Sodi
We deleted an account with an active licenseClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 28, 2018 at 10:09pm
2
Most recent comment from TheFox Support:Hello Matteo, thanks for purchasing Thefox!We removed the license and you should be able to re-use it now.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Pong
CSS Animation DurationClosed
Cesis | Responsive Multi-Purpose WordPress Theme
Updated July 28, 2018 at 9:55am
2
Most recent comment from TheFox Support:Hello again,Unfortunately this is not possible, you can add a delay to set when the animation start but you can't change the animation duration, you would need to edit the theme file to do this.Do not ...
Bridget Overson
thefox themeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 27, 2018 at 7:34pm
2
Most recent comment from TheFox Support:Hello Bridget, thanks for using Thefox!Please check this link :http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#set-pageloaderDo not hesitate to contact u ...