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Public Tickets

Pong Icons on Header Top BarClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 28, 2018 at 9:13am   5 Most recent comment from TheFox Support:You're welcome!Glad to hear that your issues have been fixed.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Joe Customizing themeClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 28, 2018 at 9:12am   2 Most recent comment from TheFox Support:Hello Joe, thanks for purchasing Cesis!First for the slider part, you need to go edit the "Content block" ( Content Block, then search for Banner - Agency Home ).For more information, please check t ... Pong Default setting for Header Top BarClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 27, 2018 at 9:40pm   4 Most recent comment from Pong:Excellent, thanks again @Brian. Pong Copy / Duplicate Pages & Posts settingsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 27, 2018 at 9:38pm   4 Most recent comment from Pong:Yep, it did the trick.Thanks a lot @Brian. I thought those kind of plugins only copied the "content".Cheers. Yoel Etbul TranslationsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 27, 2018 at 9:26pm   10 Most recent comment from TheFox Support:Hello Yoel,Did you also checked the plugins strings?Please check this documentation :https://docs.woocommerce.com/document/woocommerce-localization/Do not hesitate to contact us if you have more ques ... anthony Header QuestionClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 27, 2018 at 7:58am   2 Most recent comment from TheFox Support:Hello Anthony, thanks for purchasing Cesis!Currently we don't have this option but if you can send us the website link, image link and give us access to your dashboard we can give you the custom css ... Pong Cart Icon DropdownClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 26, 2018 at 7:26pm   2 Most recent comment from TheFox Support:Hello Pong,If you have an item in your cart, you should see the item, if not then it should show no item in cart.The problem is from your server, when we check the console we see this error :Failed t ... Nancy Jim Logo is not updating after uploadingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 25, 2018 at 5:25pm   7 Most recent comment from TheFox Support:Hello Nancy,Glad to hear that everything is working fine now!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Thirumurugan Sponsor/Partners-Page builderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 23, 2018 at 10:08am   2 Most recent comment from TheFox Support:Hello Thirumurugan, thanks for purchasing Thefox! When you are on the dashboard, on the left side you should be able to see a tab named "Partners" There you can add a modify the posts, make sure to ... Jacob Dufrene Demo Content InstallClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 22, 2018 at 9:46am   2 Most recent comment from TheFox Support:Hello Jacob, thanks for purchasing Cesis! You can do it using the single page importer Appearance > Import demo data, check the step with the screenshot on this page https://cesis.co/wp-content/u ... Heather Frank Reduce padding between menu itemsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 21, 2018 at 9:04am   4 Most recent comment from TheFox Support:Glad to have been able to help Heather!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Tilney Fitzpatrick Shortcode for copyright yearClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 19, 2018 at 10:14pm   4 Most recent comment from TheFox Support:You're welcome!We are glad to have nice feedback from our customer that help us making the theme a better template!Also I don't know if you already did it but if you could rate our theme 5 stars o ... Robin Martens DemoClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 19, 2018 at 9:41pm   2 Most recent comment from TheFox Support:Hello again!Do you have an example of the demo you would like?Our team is already working on new demos but we are always open for new ideas.Kind Regards Rauf How to cange page template without importing demo contentsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 18, 2018 at 7:05pm   2 Most recent comment from TheFox Support:Hello Rauf, thanks for purchasing Cesis!You can do this by importing single pages from Appearance > Import demo data, check this link :https://cesis.co/wp-content/uploads/documentation/cesis_document ... kjelle AccordionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 15, 2018 at 2:30pm   2 Most recent comment from TheFox Support:Hello Kjelle,This is how the accordion of wpbakery works.You can check this ticket if you want to remove the scroll effect :https://tranmautritam.ticksy.com/ticket/874917Do not hesitate to contact us ...