Public Tickets
Betty
Testimonials text outcome overlayedClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 15, 2018 at 7:29am
8
Most recent comment from TheFox Support:Hello again,Thanks a lot for the review, that's really mean a lot to us!Do not hesitate to contact us if you have more questions.
Have a nice weekend!
Regards.
April Custodio
WooCommerce issues with TheFoxClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 14, 2018 at 9:11am
6
Most recent comment from TheFox Support:Hello April,I am sorry it seems that the ticket didn't get updated.Thanks for the feedback, we will check the code you provided us!Kind regards
Joshua Nowak
Pricing TablesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 13, 2018 at 8:20am
4
Most recent comment from TheFox Support:Hello Joshua,Sometimes it is easy to miss the most obvious thingsGlad to have been able to help!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Perry Albrigo
Jquery errosClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 12, 2018 at 8:42am
4
Most recent comment from TheFox Support:Hello Perry,Which version of the Slider revolution are you using, also what is the version of our theme and wordpress.If you disable the additional plugins you are currently using, clear the server an ...
Perry Albrigo
Adding Revolution slidersClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 10, 2018 at 8:59am
2
Most recent comment from TheFox Support:Hello Perry,Currently on this page : https://tadlockroofing.com/residential/We don't see any slider.You are talking about the Slider revolution?Can you give us more informationRegards
Vida de Titã
ResponsivenessClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 3, 2018 at 5:42pm
6
Most recent comment from Vida de Titã:That fixed it! Thank you!
Janna
Top bar in mobile slide outClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 3, 2018 at 9:08am
6
Most recent comment from TheFox Support:Hello Janna,Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Janna
Prev/Next buttons on woocommerce productsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 30, 2018 at 9:38pm
4
Most recent comment from TheFox Support:Hello again,Hope you will be able to figure it out.If you need to freelance work you can contact [email protected]
David Walton
Theme cart refresh problemClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 30, 2018 at 9:34pm
2
Most recent comment from TheFox Support:Hello David, thanks for purchasing Thefox!We tested on our test site and it seems to be working, if you just updated Woocommerce, make sure to clear the server and browser cache, then if you still hav ...
April Custodio
Customizing the Blog Grid and the use of Child ThemesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 27, 2018 at 10:10am
3
Most recent comment from April Custodio:Thank you! We'll give these a try.
Thư Nguyễn
Install Wordpress ErrorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 20, 2018 at 3:38pm
6
Most recent comment from TheFox Support:Hello Thư,Please, go edit the page, and just click update, that should fix the problem.If not please re-contact us and tell us if you are using any custom plugins.Regards
kjelle
Admin top-barClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 20, 2018 at 3:07pm
2
Most recent comment from TheFox Support:Hello Kjelle,Are you using any custom plugins?When did this started to happen?Please try to disable any custom plugins you are using or any custom css you are using.Regards
Betty
Menu and Footer totally different in responsive modeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 18, 2018 at 12:41pm
4
Most recent comment from TheFox Support:Hello again,You can add this custom css ( thefox > Styling options ) :#footer_coms ul { display:block !important; }This will make the menu to appear in the footer even in mobile mode but it may resul ...
April Custodio
Reordering Staff MembersClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated March 16, 2018 at 12:05pm
4
Most recent comment from TheFox Support:Hello April,You can use all the default order option that wordpress propose when using the module, if you want a custom order option you may need to install a custom plugin or to make modifications t ...
Luis Alejandro
Portfolio Grid ProblemsClosed
Pre-Sales Questions
Updated March 16, 2018 at 11:43am
4
Most recent comment from TheFox Support:Hello Luis,We didn't made any changes to the portfolio in our update, we don't know from which version you updated but if you have the plugins and theme and wordpress using the latest version you shou ...