Public Tickets
Erin
designClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 2, 2018 at 7:09pm
1
Most recent comment from Erin:Hi. I am interested in seeing if there is a way to make the top bar extend to the full width of the site to align with the main header menu bar area. Also, can we reduce the height of the top bar?Th ...
Betty
How to add own font!Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 23, 2018 at 8:02pm
2
Most recent comment from TheFox Support:Hello Betty,Please check the following link :https://css-tricks.com/snippets/css/using-font-face/Then when you have done this part you can use this custom css ( thefox > styling options ) :h1,h2,h3 { ...
Russell
Footer BarClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 22, 2018 at 7:29pm
6
Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Jessy
theme upload failedClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 20, 2018 at 9:59am
7
Most recent comment from TheFox Support:Hello Jessy,Glad to hear that you have been able to fix the problem.Also, you may want to contact your host support and ask them to change the server settings to the one you can find in this article ...
Joel D'Arnot
Create an Account button on WC CheckoutClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 20, 2018 at 9:56am
2
Most recent comment from TheFox Support:Hello Joel,Thanks for the feedback, we will check what's wrong and make a fix.Regards
Margriet
Uploading a fontClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 19, 2018 at 9:03am
6
Most recent comment from TheFox Support:Hello Margriet,Add this custom css ( thefox > styling options ) :#header_container .nav_type_1 ul li a,#header_container .nav_type_2 ul li a,#header_container .nav_type_3 ul li a,#header_containe ...
Riz
No Front-end editorClosed
Pre-Sales Questions
Updated April 18, 2018 at 11:05am
7
Most recent comment from TheFox Support:Hello Riz, sorry for the late reply.We are not using the same bootstrap the wpbakery page builder is using, that's why the formatting is off and this is also one of the reason we disable the front-en ...
Erin
BackgroundClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 18, 2018 at 9:29am
2
Most recent comment from TheFox Support:Hello again!The problem is maybe related to the SEO plugin, make sure you have the page snippet set correctly :modify the page snippet :
https://drive.google.com/open?id=0B4U2I7SLFLQYV2tSaWtHVThDems
...
Erin
Header ContentClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 18, 2018 at 9:27am
4
Most recent comment from TheFox Support:Hello Erin,Glad to have been able to help you!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
koh siang leng
Portfolio filterClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 17, 2018 at 9:54am
2
Most recent comment from TheFox Support:Hello Koh,Unfortunately this is not possible, you would have to modify the theme functions to achieve this.Regards
Betty
Testimonials text outcome overlayedClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 15, 2018 at 7:29am
8
Most recent comment from TheFox Support:Hello again,Thanks a lot for the review, that's really mean a lot to us!Do not hesitate to contact us if you have more questions.
Have a nice weekend!
Regards.
April Custodio
WooCommerce issues with TheFoxClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 14, 2018 at 9:11am
6
Most recent comment from TheFox Support:Hello April,I am sorry it seems that the ticket didn't get updated.Thanks for the feedback, we will check the code you provided us!Kind regards
Joshua Nowak
Pricing TablesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 13, 2018 at 8:20am
4
Most recent comment from TheFox Support:Hello Joshua,Sometimes it is easy to miss the most obvious thingsGlad to have been able to help!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Perry Albrigo
Jquery errosClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 12, 2018 at 8:42am
4
Most recent comment from TheFox Support:Hello Perry,Which version of the Slider revolution are you using, also what is the version of our theme and wordpress.If you disable the additional plugins you are currently using, clear the server an ...
Perry Albrigo
Adding Revolution slidersClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 10, 2018 at 8:59am
2
Most recent comment from TheFox Support:Hello Perry,Currently on this page : https://tadlockroofing.com/residential/We don't see any slider.You are talking about the Slider revolution?Can you give us more informationRegards