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Public Tickets

Juliette footer font sizeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 19, 2018 at 3:13pm   6 Most recent comment from TheFox Support:Hello Gracie,I am sorry but can you create a new ticket so we can verify your purchase and support status?Thanks in advance! Kate Button AlignmentClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 17, 2018 at 2:14pm   4 Most recent comment from TheFox Support:Hello Kate,What you need to do is to change the buttons alignment to left ( not center ).Then go edit the row that contains the buttons and in the extra class add this :page_t_centerThen save and upda ... April Custodio Duplicate entries appearingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 16, 2018 at 11:54am   4 Most recent comment from TheFox Support:Hello April,We see that the theme script are minified, if you are not using any custom plugins this should not be happening or is it an option from cloudflare?You should try to deactivate it, can you ... Joshua Nowak BreadcrumbsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 15, 2018 at 7:45am   3 Most recent comment from TheFox Support:Hello Joshua,Glad you have been able to fix the problem!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Serge Courrier HTTP to HTTPS : no more access to THEFox settingsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 15, 2018 at 6:51am   2 Most recent comment from TheFox Support:Hello Serge,You need to make sure your server is ready for https and that you are not using a fake SSLAlso if you changed to https, you also need to change the wordpress general settings url and make ... Erin Margin Around PortfolioClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 12, 2018 at 8:11am   4 Most recent comment from TheFox Support:Hello Erin, sorry for the late reply.Elements from the Page builder like rows, text block, custom heading etc have a default bottom margin of 35px if nothing is set from their design options tab, make ... Consensus SA Multilingual y SEOClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 9, 2018 at 9:25am   2 Most recent comment from TheFox Support:Hello Consensus, thanks for purchasing Thefox!I am sorry but we don't do support in Spainish.For Yoast SEO, you can install it, it works well with the template just make sure to modify the page snippe ... Kelly Design OptionsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 9, 2018 at 4:57am   3 Most recent comment from Kelly:ok. Thanks anyway.  Max Gilbert Staff Section of Fox ThemeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 4, 2018 at 3:45pm   2 Most recent comment from TheFox Support:Hello Max, thanks for purchasing Thefox!Yes its possible go to Thefox > Styling options and add this custom css :.staff_post.rd_staff_p03 a { pointer-events: none; }This should do the trick.Do not hes ... Patrick Top MenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 4, 2018 at 12:31pm   5 Most recent comment from TheFox Support:Hello Patrick,Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Erin designClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 2, 2018 at 7:09pm   1 Most recent comment from Erin:Hi. I am interested in seeing if there is a way to make the top bar extend to the full width of the site to align with the main header menu bar area. Also, can we reduce the height of the top bar?Th ... Betty How to add own font!Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 23, 2018 at 8:02pm   2 Most recent comment from TheFox Support:Hello Betty,Please check the following link :https://css-tricks.com/snippets/css/using-font-face/Then when you have done this part you can use this custom css ( thefox > styling options ) :h1,h2,h3 { ... Russell Footer BarClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 22, 2018 at 7:29pm   6 Most recent comment from TheFox Support:Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Jessy theme upload failedClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 20, 2018 at 9:59am   7 Most recent comment from TheFox Support:Hello Jessy,Glad to hear that you have been able to fix the problem.Also, you may want to contact your host support and ask them to change the server settings to the one you can find in this article ... Joel D'Arnot Create an Account button on WC CheckoutClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated April 20, 2018 at 9:56am   2 Most recent comment from TheFox Support:Hello Joel,Thanks for the feedback, we will check what's wrong and make a fix.Regards