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Public Tickets

anthony Header QuestionClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 27, 2018 at 7:58am   2 Most recent comment from TheFox Support:Hello Anthony, thanks for purchasing Cesis!Currently we don't have this option but if you can send us the website link, image link and give us access to your dashboard we can give you the custom css ... Pong Cart Icon DropdownClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 26, 2018 at 7:26pm   2 Most recent comment from TheFox Support:Hello Pong,If you have an item in your cart, you should see the item, if not then it should show no item in cart.The problem is from your server, when we check the console we see this error :Failed t ... Nancy Jim Logo is not updating after uploadingClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 25, 2018 at 5:25pm   7 Most recent comment from TheFox Support:Hello Nancy,Glad to hear that everything is working fine now!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Thirumurugan Sponsor/Partners-Page builderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 23, 2018 at 10:08am   2 Most recent comment from TheFox Support:Hello Thirumurugan, thanks for purchasing Thefox! When you are on the dashboard, on the left side you should be able to see a tab named "Partners" There you can add a modify the posts, make sure to ... Jacob Dufrene Demo Content InstallClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 22, 2018 at 9:46am   2 Most recent comment from TheFox Support:Hello Jacob, thanks for purchasing Cesis! You can do it using the single page importer Appearance > Import demo data, check the step with the screenshot on this page https://cesis.co/wp-content/u ... Heather Frank Reduce padding between menu itemsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 21, 2018 at 9:04am   4 Most recent comment from TheFox Support:Glad to have been able to help Heather!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Tilney Fitzpatrick Shortcode for copyright yearClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 19, 2018 at 10:14pm   4 Most recent comment from TheFox Support:You're welcome!We are glad to have nice feedback from our customer that help us making the theme a better template!Also I don't know if you already did it but if you could rate our theme 5 stars o ... Robin Martens DemoClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 19, 2018 at 9:41pm   2 Most recent comment from TheFox Support:Hello again!Do you have an example of the demo you would like?Our team is already working on new demos but we are always open for new ideas.Kind Regards Rauf How to cange page template without importing demo contentsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 18, 2018 at 7:05pm   2 Most recent comment from TheFox Support:Hello Rauf, thanks for purchasing Cesis!You can do this by importing single pages from Appearance > Import demo data, check this link :https://cesis.co/wp-content/uploads/documentation/cesis_document ... kjelle AccordionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 15, 2018 at 2:30pm   2 Most recent comment from TheFox Support:Hello Kjelle,This is how the accordion of wpbakery works.You can check this ticket if you want to remove the scroll effect :https://tranmautritam.ticksy.com/ticket/874917Do not hesitate to contact us ... Sonia FiltersClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 13, 2018 at 10:13am   5 Most recent comment from Sonia:Maybe for future updates it could be great! I think it is essential to be able to reorder the tag's filter for portfolio, staff and partner. This way you could order according to the importance of fil ... Zac James 500 Internal Server ErrorsClosed   Cesis | Responsive Multi-Purpose WordPress Theme   Updated June 12, 2018 at 2:54pm   5 Most recent comment from TheFox Support:Hello Zac,We deregistered the license from your old site, you should be able to use it again nowAlso if you enter the license to new site, click saves changes then deregister code, you will be able to ... Diana Trzmiel LayerSlider PRODUCT ACTIVATIONClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 12, 2018 at 10:47am   2 Most recent comment from TheFox Support:Hello Diana, thanks for purchasing Thefox!You don't need to "activate" any of the custom plugins, the plugins are already activated this is only need if you want to access to the  auto update.For mor ... Danny force guest checkoutClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 12, 2018 at 9:31am   8 Most recent comment from TheFox Support:Hi again,No we checked in secret window to be sure to don't have cache or anything.What you could do is edit the form-checkout.php ( thefox/woocommerce/checkout folder )And remove the line46and56This ... Kelebogile Moeketsi Are PSDs included?Closed Pre-Sales Questions   Updated June 12, 2018 at 7:24am   2 Most recent comment from TheFox Support:Hello Kelebogile, thanks for contacting us!Yes, the PSD are includedBut we don't have the version for Adobe XD.Do not hesitate to contact us if you have more questions. Have a nice day! Regards.