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Public Tickets

Basavant How do i add button in menu?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 3, 2018 at 4:51am   2 Most recent comment from TheFox Support:Hello Basavant,If you want to add buttons like the site you sent us, you need to add custom css for the menu items you are using.Those two buttons are in fact normal menu items and the owner of this w ... Andy Renk HOVER BOXES ISSUESClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 30, 2017 at 7:27am   7 Most recent comment from TheFox Support:Hello Andy,First regarding your questions.The hover box should have been disabled, this is a miss from our team, the animation and buttons are using the default visual composer feature that are not en ... Andy Renk Filtering Not WorkingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 30, 2017 at 5:17am   2 Most recent comment from TheFox Support:Hello Andy,The filtering is a "isotope" filter not "ajax", it means that the tags showing in the filter are only the tags of the posts currently loaded.Do not hesitate to contact us if you have more q ... Keren TranslationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 30, 2017 at 4:56am   2 Most recent comment from TheFox Support:Hello Keren,We are not familiar with the loco plugin, to translate the theme :The easiest way to translate the theme is to use Poedit and to create a po file of your language. You can find the .po f ... Karim Count ToClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 22, 2017 at 9:05am   2 Most recent comment from TheFox Support:Hello Karim,For the commas this is not possible, for the styling you can add this custom css :.count_number { font-size: 37px; line-height: 45px; font-weight: 300; letter-spacing: 3px; margin-bottom: ... Heather Filtz PortfolioClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 21, 2017 at 5:14am   2 Most recent comment from TheFox Support:Hello Heather,This is done via the portfolio module :http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#create-portfolio-pageDo not hesitate to contact us if ... mike leonard menusClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 16, 2017 at 3:13pm   3 Most recent comment from mike leonard:No, I cannot scroll down. On another Theme I can scroll down, but not yours. I have not activated your Theme on my site because of this scrolling issue so a link will do no good. If you create a menu ... Karim Staff Member ElementClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 15, 2017 at 1:02am   2 Most recent comment from TheFox Support:Hello Karim,Are you using the Yoast SEO plugin?The problem is that you are using the Yoast SEO plugin but didn't modify the page snippet : https://drive.google.com/open?id=0B4U2I7SLFLQYV2tSaWtHVThDem ... Rebecca portfolio carouselClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 15, 2017 at 12:55am   5 Most recent comment from TheFox Support:Hello Rebecca,Please try to go to Plugins and disable all the plugins except :WPbackery page builderThefox custom postsSlider revolutionLayersliderand see if you still have the problem.Regards Josh Elwood Removing TagsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 15, 2017 at 12:44am   4 Most recent comment from TheFox Support:Hello Josh,Glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Josh Space between menu and contentClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 15, 2017 at 12:39am   4 Most recent comment from TheFox Support:Hello Josh,Glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Dominik Installation error / white pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 13, 2017 at 5:27am   2 Most recent comment from TheFox Support:Hello again,We replied to your private tickets, make sure your server settings are set correctly, contact your host support and give us more information if you still have problems.Regards Andy Renk Portfolio FilterClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 13, 2017 at 5:24am   5 Most recent comment from TheFox Support:Hello Andy,First, please don't bump your tickets, it deduces the priority of the ticket.You need to use "Tags" for the portfolio filter, not categories.Also our support can take from 1 to 2 days to r ... Basavant Unable to install Slider PluginClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 9, 2017 at 5:15am   2 Most recent comment from TheFox Support:Hello Basavant,What error do you get?Can you make sure your server has the correct settings, you can find the recommended settings in this article : What To Do If Demo Content Import FailsDo not hesi ... nirbhay licenceClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 7, 2017 at 6:51am   2 Most recent comment from TheFox Support:Hello Nirbhay, thanks for purchasing Thefox!If you are trying to "activate" the plugins license this is not possible using our theme license.Please check the following articles for more information :P ...