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Public Tickets

Meritxell Castillo background colorClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 12, 2018 at 9:45am   7 Most recent comment from TheFox Support:Hello again,Our devs tried to log in and change the theme options color ( main background color ) and they had no problem.Same for the pages rows : https://drive.google.com/file/d/1c1SRQRQ1Y77niV-OVB ... Larry Davis breadcrumbsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 12, 2018 at 9:05am   4 Most recent comment from TheFox Support:Hello Larry,You need to make sure the page are set as parent for the breadcrumbs, regarding the breadcrumbs modification our support doesn't cover modifications.Sorry for not being able to help you th ... Pilar updatesClosed Pre-Sales Questions   Updated January 8, 2018 at 4:24am   2 Most recent comment from TheFox Support:Hello Pilar,I am sorry but can you please create a new ticket under thefox category so we can verify your license and support status.Quick fix, try to clear server and browser cache if you just made t ... Georgios ClarificationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 8, 2018 at 4:23am   9 Most recent comment from TheFox Support:Hello Georgios,Glad to have been able to help.You can use a child theme and modify the index.php or create your own archives php file if you want different customization for tags, category etcDo not h ... Josh How do I make the title bar smaller on mobile?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 8, 2018 at 4:18am   4 Most recent comment from TheFox Support:Hello Josh, sorry for the late reply.For the title height you can add this custom css :@media only screen and (max-width: 767px) {.page_title_ctn { padding-top: 43px !important; padding-bottom: 43px ! ... Josh Remove Sub Menu Items from the Menu in Title BarClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 8, 2018 at 4:14am   6 Most recent comment from TheFox Support:Hello Josh,Glad to hear that!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. cssimarketing PORTFOLIO AND BLOG CUSTOMIZATIONSClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 5, 2018 at 5:29am   2 Most recent comment from TheFox Support:Hello Cssimarketing, thanks for purchasing Thefox!I am sorry but our support doesn't support customization, we usually help if its something that can be done with few css lines.1 / 2. You would need t ... Grady Theme brokeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 4, 2018 at 4:20am   2 Most recent comment from TheFox Support:Hello Grady, thanks for purchasing Thefox!Did you updated the theme and also the plugins?Did you tried to refresh the server and browser cache?Are you using any custom plugins, if yes try to disable ... Perry Albrigo Blog imagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 4, 2018 at 4:18am   4 Most recent comment from TheFox Support:Hello Perry,I really doubt this, can you try to update the theme to the latest version we just released and only use the visual composer and the plugin that are included in our theme by default.We che ... Bill Robeson WooCommerce VersionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 4, 2018 at 4:13am   2 Most recent comment from TheFox Support:Hello Bill,Yes it's compatible, in fact WooCommerce didn't made any changes that needed update on our part, that's why we don't write anything in the changelog.Maybe from now we will make additional ... Basavant How do i add button in menu?Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated January 3, 2018 at 4:51am   2 Most recent comment from TheFox Support:Hello Basavant,If you want to add buttons like the site you sent us, you need to add custom css for the menu items you are using.Those two buttons are in fact normal menu items and the owner of this w ... Andy Renk HOVER BOXES ISSUESClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 30, 2017 at 7:27am   7 Most recent comment from TheFox Support:Hello Andy,First regarding your questions.The hover box should have been disabled, this is a miss from our team, the animation and buttons are using the default visual composer feature that are not en ... Andy Renk Filtering Not WorkingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 30, 2017 at 5:17am   2 Most recent comment from TheFox Support:Hello Andy,The filtering is a "isotope" filter not "ajax", it means that the tags showing in the filter are only the tags of the posts currently loaded.Do not hesitate to contact us if you have more q ... Keren TranslationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 30, 2017 at 4:56am   2 Most recent comment from TheFox Support:Hello Keren,We are not familiar with the loco plugin, to translate the theme :The easiest way to translate the theme is to use Poedit and to create a po file of your language. You can find the .po f ... Karim Count ToClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 22, 2017 at 9:05am   2 Most recent comment from TheFox Support:Hello Karim,For the commas this is not possible, for the styling you can add this custom css :.count_number { font-size: 37px; line-height: 45px; font-weight: 300; letter-spacing: 3px; margin-bottom: ...