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Public Tickets

Chris WPBakery Page BuilderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 27, 2017 at 1:15am   4 Most recent comment from TheFox Support:Hello Chris,Go edit the row and make sure the row type is set to "full width content".If it is, then try to disable all the cache and minify plugin you are using ( all the extra plugins would be even ... James After upgrade checkout failsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 26, 2017 at 1:35am   5 Most recent comment from TheFox Support:Hello James, thanks for the additional information.I am glad you have been able to fix the problem.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Mike Top header borderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 24, 2017 at 2:40am   2 Most recent comment from TheFox Support:Hello again,You can add this css ( thefox > styling options ) :#top_bar { border-bottom: 1px solid #f71515; }and change the color code to the color you want to use.Do not hesitate to contact us if you ... Mike Increasing dropdown menu widthClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 24, 2017 at 2:37am   6 Most recent comment from TheFox Support:Hello Mike,I think you didn't understand our reply.Your sub menu for "Weekly group runs" and "Runner education blog" would go off screen so the theme switch the menu to the other side.Do not hesitate ... Joren WooCommerce Checkout RegisterClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 23, 2017 at 4:48am   6 Most recent comment from TheFox Support:Hello Joren,The Javascript is directly in the php file so it loads only on the page that needs it.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Keren Imported demo but the pages came without the contentClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 22, 2017 at 7:31am   3 Most recent comment from TheFox Support:Hello Keren, thanks for purchasing Thefox!Glad you have been able to fix the problem!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. SOPHIA Install page effect parallaxClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 21, 2017 at 6:17am   12 Most recent comment from TheFox Support:Hello Sophia,Glad to have been able to helpDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Adistia Troubles in the carousel and how to hide the date and author on all pagesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 19, 2017 at 9:29am   2 Most recent comment from TheFox Support:Hello Adistia,1. Try to update the theme to the latest version2. Try to use the "text" mode when editing this text, not the visual3. We need to have a link to the page and where we can see the module ... Meritxell Castillo Translation and LocalizationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 16, 2017 at 2:49am   4 Most recent comment from TheFox Support:Hello Meritxell,Did you translated the theme using the po files?The easiest way to translate the theme is to use Poedit and to create a po file of your language. You can find the .po file in the lang ... Peter Modify spacing on single product pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 14, 2017 at 2:56am   4 Most recent comment from TheFox Support:Hello Peter,You're welcome, glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Andy Renk Adding Phone number to menu lineClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 14, 2017 at 2:52am   2 Most recent comment from TheFox Support:Hello again,To do this you will need to Install the child theme and then make modification to the header.php file.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Bas Showcase 01Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 13, 2017 at 2:22am   2 Most recent comment from TheFox Support:Hello Bas, thanks for purchasing Thefox!Unfortunately we currently don't have an option to use the cart icons in the left header.If you want to only add the icon with the number of item in the shop it ... Brad Anchored menu links - highlightedClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 9, 2017 at 3:18am   2 Most recent comment from TheFox Support:Hello Brad,I am not sure to understand, if you are using the "One page template" then if you have anchor link in your menu they will show highlighted when you reached the section.We checked the homep ... Brad Portfolio RolloversClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 9, 2017 at 3:13am   4 Most recent comment from TheFox Support:Hello Brad,Try to change the css to :.port_img_link,.portfolio_desc { display:none !important; }.post_link{ width: 1000%; height: 1000%; top: 0; left: 0; opacity:0;}.port_post_link{min-width:100%; }Th ... Matthew My logo moved itself to the middle of the page & error codes on the top of the website. I also can't find out how to change the color of certain text.Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 8, 2017 at 3:51am   2 Most recent comment from TheFox Support:Hello Matthew, thanks for purchasing Thefox!First what version of the theme are you using?Also are you using any custom plugins?We advice you to disable any custom plugins you are using and see if you ...