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Public Tickets

Juliette FONTClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 7, 2017 at 6:50am   2 Most recent comment from TheFox Support:Hello Juliette, thanks for purchasing Thefox!Go to Thefox > Main content styling.You can set the text color from this tab.Do not hesitate to contact us if you have more questions. Have a nice day! R ... Joren Modifications to Blog element in Visual ComposerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 7, 2017 at 6:25am   4 Most recent comment from TheFox Support:Hello Joren,From functions/rd_widget/widget-s-blogposts.phpDo not hesitate to contact us if you have more questions. Have a nice day! Regards. Joren Account making is requiredClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 5, 2017 at 4:19am   4 Most recent comment from TheFox Support:Hello Joren,I can't currently reach your site, could you please give me the link to the shop.Regards Joren Sidebar in search resultsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 4, 2017 at 7:41am   6 Most recent comment from TheFox Support:Hello Joren,Make sure you replaced all the $rd_data["rd_blog_sidebar"] !== 'no'by'no' == 'no'Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Fernando Active Add-Ons in Slider RevolutionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 4, 2017 at 6:13am   2 Most recent comment from TheFox Support:Hello Fernando,If you want to use the Slider revolution add ons you need to purchase a license of the plugins.The default plugin doesn't allow you to use the addons unless you own a license.Do not hes ... Isaac Madrid Mobile MenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 2, 2017 at 5:25am   2 Most recent comment from TheFox Support:Hello Isaac,You need to set the mobile menu from Appearance > MenusIf you want your main menu to be used as mobile menu, select the main menu and in the bottom of the page check the "Mobile menu".Do n ... mike leonard Keep getting "Page Not Found" message.Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 2, 2017 at 5:22am   2 Most recent comment from TheFox Support:Hello Mike, thanks for purchasing Thefox!You are not able to install the main theme?If you are having problem installing the problem, then please try to change your server settings to the one you can ... Monique Empty Space between rowsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 2, 2017 at 5:19am   4 Most recent comment from TheFox Support:Hello Monique,You're welcome, glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Meritxell Castillo Contact Form 7Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 2, 2017 at 5:12am   4 Most recent comment from TheFox Support:Hello Meritxell,You have plugins that let you do that but if you want to do it directly you need to put it in the header.phpDo not hesitate to contact us if you have more questions. Have a nice day! ... Meritxell Castillo The video of the slider is not playedClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated December 2, 2017 at 5:08am   2 Most recent comment from TheFox Support:Hello Meritxell,If you change the theme does it fixes the problem?We tried on our demo site but we currently don't have any problems.Regards Peter Backround animated ParticleClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 30, 2017 at 11:35am   2 Most recent comment from TheFox Support:Hello Peter, thanks for purchasing Thefox!I am sorry but we don't do support for 3rd party plugin or customization.Do not hesitate to contact us if you have more questions. Have a nice day! Regards ... K Foster partnersClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 30, 2017 at 11:33am   3 Most recent comment from TheFox Support:Hello Kirby, thanks for purchasing Thefox!Glad you have been able to fix the problem!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Sarah Mino Site Breaking Due To Image Magick FilesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 30, 2017 at 11:25am   2 Most recent comment from TheFox Support:Hello Sarah, thanks for purchasing Thefox!Are you using any custom plugins, our theme doesn't use magick image resizer, then only function we use is image_make_intermediate_sizeAlso temp file should ... Isaac Madrid Masonry PortfolioClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 29, 2017 at 5:15am   2 Most recent comment from TheFox Support:Hello Isaac,We replied to your other ticket, please do not create duplicate ticket.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Veronica Menu navigationClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated November 29, 2017 at 4:49am   4 Most recent comment from TheFox Support:Hello Veronica,You can try the  "Page Specific Menu Items" by Dharma Poudel (@rogercomred).Do not hesitate to contact us if you have more questions. Have a nice day! Regards.