Public Tickets
Wealth Well Done
UpdateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 20, 2017 at 8:03pm
1
Most recent comment from Wealth Well Done:Hello: I installed the updated fox theme available today, 9/20/17, and it caused some issues with my Jetpack plugin. My site stats are no longer displaying. Is this an issue you are having with ...
Eder
Sticky HeaderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 20, 2017 at 2:10am
2
Most recent comment from TheFox Support:Hello Elder,Unfortunately our theme doesn't have this feature.Our new theme that will be out in a few month will have it tho.Do not hesitate to contact us if you have more questions.
Have a nice day! ...
Jorge Gonzales
Help in Web PositioningClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 20, 2017 at 1:58am
2
Most recent comment from TheFox Support:Hello Jorge, thanks for purchasing Thefox!For the SEO, use Yoast SEO : https://wordpress.org/plugins/wordpress-seo/Make sure to modify the page snippet on all page to have the page ranked correclty : ...
Paula Wrobel
child themeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2017 at 12:30am
2
Most recent comment from TheFox Support:Hello Paula, thanks for purchasing Thefox!If you want to use a child theme then you can activate the child theme from the beginning.Do not hesitate to contact us if you have more questions.
Have a ni ...
Patricia
Problems with the theme installationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 19, 2017 at 12:29am
6
Most recent comment from TheFox Support:Hello Patricia,You're welcome, glad to have been able to help you!Can you please change your 1 star review, to a 5 stars, it will really help our team and boost our motivation.Do not hesitate to conta ...
Tom
Please answer my private ticketClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 17, 2017 at 11:49am
1
Most recent comment from Tom:Hello,Can you tell me where I need to modify the portfolio function for a video lightbox?Thanks.
Tom
Prive ticket - not respondingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 17, 2017 at 11:47am
1
Most recent comment from Tom:Hello,Could you please answer my question from 5 days ago? (PRIVATE TICKET #129779)Thanks:)
mike
mobile menuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 17, 2017 at 1:47am
2
Most recent comment from TheFox Support:Hello Mike,When you click on the a link it will change the page so no need to run and extra script to close the menu, but if you want to do this I think you can use our "One page" template, when using ...
Veronica
Event calendarClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 16, 2017 at 12:53am
2
Most recent comment from TheFox Support:Hello Veronica,I am sorry but we don't support 3rd party plugins.I hope you can understand.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Rebecca
Re-Installing ThemeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2017 at 2:57am
2
Most recent comment from TheFox Support:Hello Rebecca, thanks for purchasing Thefox!Glad you were able to figure it ou!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Veronica
BlogClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 15, 2017 at 2:52am
10
Most recent comment from TheFox Support:Hello Veronica,It seems that the code output bugged, add this :.small_rd_bt { line-height:23px; }Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Papagayo
change sidebar before contentClosed
Pre-Sales Questions
Updated September 12, 2017 at 12:35am
2
Most recent comment from TheFox Support:Hello Papagayo, if you want to do this you would need to modify the php using a child theme
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Renato
Blog author hideClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 9, 2017 at 2:55am
5
Most recent comment from TheFox Support:Hello Renato,Thanks for the feedback, it seems to be a miss from our team.We will fix this in our next update.Sorry for the inconvenience.Regards
Fernando
About related posts (single-default)Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 8, 2017 at 1:25am
6
Most recent comment from TheFox Support:Hi again,You're welcome, glad to have been able to help you and sorry for the wrong code we gave you first.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Renato
Price TablesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated September 8, 2017 at 1:18am
2
Most recent comment from TheFox Support:Hello again,I am not sure to understand but this is where you put the link for the price table button :https://drive.google.com/file/d/0B4U2I7SLFLQYS3kyUUczNEZSck0/view?usp=drivesdkDo not hesitate to ...