Okay

Public Tickets

KAREN KWAN Layer Slider not showing on MobileClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 11, 2017 at 1:03am   2 Most recent comment from TheFox Support:Hello Karen, thanks for purchasing Thefox!You can add this custom css ( thefox > styling options ) :@media only screen and (max-width: 767px) {body { padding-top:50px; }}This should do the trick.Do n ... Brad CustomizationsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 10, 2017 at 1:34am   2 Most recent comment from TheFox Support:Hello Brad, thanks for purchasing Thefox!If you change the code and add custom css this is possible.Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Ralph Remove Custom Post (Staff)Closed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 9, 2017 at 12:52am   4 Most recent comment from TheFox Support:Hello Ralph,You're welcome, glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Daniel Woocommerce Shop PageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 8, 2017 at 9:43am   3 Most recent comment from TheFox Support:Hello Daniel,Glad to hear you have been able to fix the problem!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Yicheng B Profile Testimonial element not savingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 5, 2017 at 2:09am   2 Most recent comment from TheFox Support:Hello Yicheng, thanks for purchasing Thefox!Please use the "text" mode of the text editor and this problem should be fixed.Do not hesitate to contact us if you have more questions. Have a nice day! ... Erwin showcaseClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 4, 2017 at 3:46am   2 Most recent comment from TheFox Support:Hello Erwin, thanks for purchasing Thefox!Do you mean you want to use the showcase page : http://thefoxwp.com/showcase-01/ This is a portfolio module set in a full width row.Documentation about port ... Eric Mobile MenuClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 2, 2017 at 1:41am   6 Most recent comment from TheFox Support:Hello Eric,You're welcome, glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Ralph Staff List with email and phoneClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 1, 2017 at 1:22am   4 Most recent comment from TheFox Support:Hello Ralph,If you are using the carousel yes.What you need to do is copy the content of the file in the functions.php of the child theme, this will overwrite the main theme functions.To get the phone ... Joan Requried plugins won't install-download failed: forbidden alertClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 30, 2017 at 1:04am   2 Most recent comment from TheFox Support:Hello Joan, thanks for purchasing Thefox!It's probably a problem with the server folder permission and maybe the server settings, the required server settings can be found in this article : What To D ... Daniel Business 04 DemoClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 29, 2017 at 1:22am   8 Most recent comment from TheFox Support:Hello Daniel,The top bar is hidden on mobile because of the lack of space and because of the big space that would be needed at the top of the site.Do not hesitate to contact us if you have more questi ... Wilson Checkout> As Guest or Member > State field Does not work on mobileClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 28, 2017 at 12:07am   2 Most recent comment from TheFox Support:Hello Wilson, thanks for purchasing Thefox!What mobile and what browser are you using?We checked on an iphone 7, safari, chrome but we see the state field correctly.Waiting for more information.Regard ... scuzzy nunya Visual ComposerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 26, 2017 at 1:25am   3 Most recent comment from TheFox Support:Hello Scuzzy, thanks for purchasing Thefox!Glad you have been able to update the plugins!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. spid3r title and sidebarClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 25, 2017 at 1:28am   4 Most recent comment from TheFox Support:Hello Spid3r,You can do this from the page options :http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#set-page-titleCheck the "Set the Individual Page Title ... Storecorner Blog ExcerptClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 25, 2017 at 1:25am   8 Most recent comment from TheFox Support:Hello Storecorner, You need to edit the ajax-handlers.php line 1610 : echo tt_text_truncate(tt_content(), "300"); change this line to  the_excerpt();This should do the trick!Do not hesitate to c ... Guilherme Luchesi Child Theme add theme optionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated May 24, 2017 at 2:47am   4 Most recent comment from TheFox Support:You're welcome!Glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Regards.