Public Tickets
John
FOOTER BUTTONClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 7, 2017 at 1:42am
4
Most recent comment from TheFox Support:Hello again,Can you please check your other tickets and after this if you still have problem give us access to your dashboard.Regards
cavit
AdverstingClosed
Pre-Sales Questions
Updated May 6, 2017 at 2:21am
2
Most recent comment from TheFox Support:Hello Cavit, thanks for contacting us!We don't have widgets / modules ready for advertisement so if you want to add advertisement in the sidebar for example you will need to use additional widget.If ...
Marina G.
TheFox Version 2.062Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 6, 2017 at 2:05am
2
Most recent comment from TheFox Support:Hello Marina,You can see the changelog from the theme download page : https://themeforest.net/item/thefox-responsive-multipurpose-wordpress-theme/11099136#item-description__changelogDo not hesitate t ...
cavit
AdverstingClosed
Pre-Sales Questions
Updated May 5, 2017 at 1:38pm
1
Most recent comment from cavit:Merhaba, benim yeni dergi web sitesi için bu tema ilgileniyorum ama reklam alanları hakkında bir sorum var. (Google Adsense ext.) O reklam alanları var mı yoksa eklentilerimle yapacak? Ayrıca, d ...
Leon
PricetablesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 5, 2017 at 1:51am
2
Most recent comment from TheFox Support:Hello Leon, thanks for purchasing Thefox!Add this custom css this should do the trick ( thefox > Styling options ) :.rd_pt_7 .pricetable h3.pricetable-name { font-size: 16px; }This should do the tric ...
Molly Scotchmer
Adding a "Book Now" button to headerClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 3, 2017 at 3:31am
2
Most recent comment from TheFox Support:Hello Molly,I am sorry but the purchase code of this ticket doesn't seems to be valid, could you please create a new ticket.Sorry for the inconvenience.Regards
John
UPDATE THEMEClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 29, 2017 at 1:53am
2
Most recent comment from TheFox Support:Hello John,For the theme update- Go to plugins and deactivate and delete the visual composer.
- Update the theme to the latest version : Theme update
- Then go to Appearance > Install plugins to i ...
John
Mobile MenuClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 27, 2017 at 5:40am
8
Most recent comment from TheFox Support:Hello John,You're welcome!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Josh Elwood
Removing Post TitlesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 22, 2017 at 4:10am
4
Most recent comment from TheFox Support:Hello Josh,Glad to have been able to help you!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
Tân
Lỗi cài đặt dữ liệu mẫu và SliderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 22, 2017 at 3:34am
2
Most recent comment from TheFox Support:Hello Tan, thanks for purchasing Thefox!I am sorry but could you write in English, we don't do support in Vietnamese, only Tam our designer speak Vietnamese.Sorry for the inconvenience.Regards
Mary Heichel
Remove PermalinkClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 21, 2017 at 1:09am
4
Most recent comment from TheFox Support:Hello Mary,Glad to have been able to help you!Do not hesitate to contact us if you have more questions.Have a nice day!
Regards.
Joel D'Arnot
Slow website load timesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 20, 2017 at 2:25am
10
Most recent comment from TheFox Support:Hello Joel,The problem is probably this plugin then.But that's still strange that the slider revolution file is blocked from loading until the end, maybe you should try to update the plugin if you st ...
John
cart icon on HeaderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 20, 2017 at 2:01am
2
Most recent comment from TheFox Support:Hello again,
Could you please share a link to the website?
Also are you using the latest version of the theme and woocommerce?
Regards
John
Add to cart Button Doesn't workClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 20, 2017 at 1:58am
2
Most recent comment from TheFox Support:Hello again,This is probably because you updated WooCommerce without updating the theme.Update the theme and this problem should be resolved ( make sure to clear the cache after updating the theme ). ...
kathleen brown
menu widthClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated April 19, 2017 at 1:08am
2
Most recent comment from TheFox Support:Hello Kathleen,You can add this custom css ( thefox > styling options ) :.nav_type_9_c > ul > li > a { min-width:150px; }Change the 150px to the size you want to use.This should do the trick.Do not h ...