Public Tickets
Storecorner
Blog ExcerptClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 25, 2017 at 1:25am
8
Most recent comment from TheFox Support:Hello Storecorner,
You need to edit the ajax-handlers.php line 1610 :
echo tt_text_truncate(tt_content(), "300");
change this line to
the_excerpt();This should do the trick!Do not hesitate to c ...
Guilherme Luchesi
Child Theme add theme optionClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 24, 2017 at 2:47am
4
Most recent comment from TheFox Support:You're welcome!Glad to have been able to help you!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Cristian
Back to top buttonClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 19, 2017 at 1:12am
4
Most recent comment from TheFox Support:Cristian,Glad to have been able to help you!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Cristian
Conflict with YOAST SEO pluginClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 18, 2017 at 1:41am
2
Most recent comment from TheFox Support:Hello again,The problem is that you are using the Yoast SEO plugin but didn't modify the page snippet :
https://drive.google.com/open?id=0B4U2I7SLFLQYV2tSaWtHVThDems
Edit this part for each page and ...
Andres Gutierrez de Pineres
I can't change colors theme in customizationClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 18, 2017 at 1:37am
2
Most recent comment from TheFox Support:Hello Andres, thanks for purchasing Thefox!Since the latest wordpress update the theme options panel doesn't work anymore with the customizer, I am sorry but you will need to change the color from The ...
Brad
Adjusting Mobile CSSClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 16, 2017 at 12:53am
6
Most recent comment from TheFox Support:Hello Brad,You're welcome!Glad to have been able to help you!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Vagabonds
Icon size in ListClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 14, 2017 at 1:57am
7
Most recent comment from TheFox Support:Hello Vagabonds,Nice, then you just need to go to Thefox > Styling options and add the custom css :.rd_list_2 .list_icn { font-size: 35px!important; line-height: 40px;}and change the 35px ...
Vagabonds
HTML Code in TablesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 14, 2017 at 1:56am
9
Most recent comment from TheFox Support:Hello Vagabonds,You're welcome!Glad to have been able to help!
Regards.
florin
Install a demo pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 12, 2017 at 12:17am
9
Most recent comment from TheFox Support:Hello Florin,You're welcome!Glad to have been able to help you !Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Rob
woocommerce updateClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 11, 2017 at 2:27am
2
Most recent comment from TheFox Support:Hello Rob,On themeforest they only show compatibility for major version, so we can't choose 3.0.1, 3.0.2 etcCurrently the theme is compatible to 3.0.5You can check the changelog here : https://theme ...
Marc
Woocommerce variations - keep loadingClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 11, 2017 at 2:25am
2
Most recent comment from TheFox Support:Hello Marc,Could you please try to disable the custom plugins you are using?We currently don't have problem in the backend using the 3.0.6Try to push ctrl + shift + i ( if you are using chrome ) to op ...
starryworldcpa
bugClosed
Pre-Sales Questions
Updated May 10, 2017 at 9:25am
4
Most recent comment from TheFox Support:Hello,We still need you to create a new ticket under thefox category to verify your purchase and support status.Thanks in advance!
Josh Elwood
Update ErrorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 10, 2017 at 2:26am
6
Most recent comment from TheFox Support:You're welcome!Glad to have been able to help you!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
kanika
Mailchimp Pop UpClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 10, 2017 at 2:14am
4
Most recent comment from TheFox Support:Hello Kanika,Did you changed the heading size depending the screen size?For the heading and icon you are still talking about the slider?For the javascript you should be able to add it to the header in ...
Andrew
Is there a way to arrange Staff order by LAST name, instead of first name?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated May 10, 2017 at 2:04am
6
Most recent comment from TheFox Support:Hello Andrew,You would need to create a totally new function if you want to order by the last name ( so the second word of the title ) and then change the query option.All the default query options ar ...