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Public Tickets

Capt Obvious equal height icon boxesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 11, 2017 at 3:12am   4 Most recent comment from TheFox Support:Hello Capt, You can put custom css for each page click this button https://drive.google.com/open?id=0B4U2I7SLFLQYM1dZY0RvZUZ3dkkDo not hesitate to contact us if you have more questions. Have a nice ... Anastasia add a category to the breadcrumbs in woocommerce product pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 10, 2017 at 12:59am   9 Most recent comment from TheFox Support:Hello Yazan,I am sorry but please create a new ticket.Thanks in advance.Regards Adrien translationClosed Pre-Sales Questions   Updated July 7, 2017 at 2:54am   4 Most recent comment from TheFox Support:You're welcome! Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Adrien sliderClosed Pre-Sales Questions   Updated July 7, 2017 at 2:54am   4 Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Michael revolution sliderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 5, 2017 at 3:28am   6 Most recent comment from TheFox Support:Hello Michael,Glad to hear that you have been able to set the slider.If you need any more help do not hesitate to re-contact us.Have a nice day!Regards Sanne Huntink Image as footer backgroundClosed Pre-Sales Questions   Updated July 5, 2017 at 3:09am   4 Most recent comment from TheFox Support:Hello again,You're welcome!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Edmund WooCommerce BugClosed Pre-Sales Questions   Updated July 4, 2017 at 2:05am   2 Most recent comment from TheFox Support:Hello Edmund, thanks for purchasing Thefox!The problem is the server settings, please increase the memory, the server settings recommended can be found in this article :What To Do If Demo Content Impo ... Heshan Woocommerce errorClosed Pre-Sales Questions   Updated June 30, 2017 at 1:28am   12 Most recent comment from TheFox Support:Hello Heshan,This is a fatal error, that would mean the theme wouldn't be showing or the page would be blank.Do you have this problem on any page?Also what are the custom plugins you are using?Regard ... Matias Retamal Images Gallery SettingsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 24, 2017 at 2:06am   2 Most recent comment from TheFox Support:Hello Matias, thanks for purchasing Thefox!You can add this custom css ( thefox > styling options ) :.pp_social { display: none !important; }This should do the trickDo not hesitate to contact us if y ... Zeeshan Sharafat button functionClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 23, 2017 at 2:32am   8 Most recent comment from TheFox Support:Hello Zeeshan,First we need to clarify that modifications are not supported.Are you adding the custom class to the button like we said?After adding the custom class you need to add the custom css to ... Cristian Blog pageClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 23, 2017 at 2:26am   4 Most recent comment from TheFox Support:Hello Mario,Did you set the blog module correctly in the page?Please create a new ticket and send us a link to your page if you still have problem.Regards Leon Website loading timesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 29, 2017 at 4:19pm   4 Most recent comment from Leon:Can you help me? Ralph Product page with SidebarClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 21, 2017 at 1:42am   2 Most recent comment from TheFox Support:Hello Ralph,If you are talking about sidebar in the single product page it's still not possible.Using the sidebar would give us really small space to put the images and description next to each other ... Daniel Visual ComposerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 15, 2017 at 1:42am   5 Most recent comment from TheFox Support:Hello Ellison,Please clear the server and browser cache this should fix the problem.If you have other problem can you please create a new ticket.Thanks in advance.Regards Tommy Blog Masonry ExcerptClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated June 15, 2017 at 1:41am   2 Most recent comment from TheFox Support:Hello Tommy, thanks for purchasing Thefox!For the masonry we didn't use the excerpt because the point of using Masonry is to have content with different size that will and result in a masonry not gri ...