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Public Tickets

Martijn Margin staff carrousselClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 11, 2017 at 11:40pm   4 Most recent comment from TheFox Support:You're welcome, glad to have been able to help you!Do not hesitate to contact us if you have more questions. Have a nice day! Regards. Xiao Portfolio only loads partial projectsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 11, 2017 at 11:24pm   5 Most recent comment from TheFox Support:Hello Xiao,You can't change the order unless you modify the theme php.The filter is created in the functions.php but you can only choose the order option given by WordPress.Do not hesitate to contact ... Martijn Icons blog carrousselClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 10, 2017 at 1:21pm   3 Most recent comment from Martijn:Works great. Tnx! Ellison WP 4.8.1 update causing issuesClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 10, 2017 at 6:11am   2 Most recent comment from TheFox Support:Hello Ellison,Are you using any custom plugins?Also what are the staff and blog type you are using?We currently don't have this problem, it would be nice if you can give us more information.Regards Veronica Fullscreen Revolution Slider issueClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 13, 2017 at 9:51am   6 Most recent comment from Veronica:Hello TheFox,Any news for the problem?RegardsVeronica Tom van Heteren Demo importerClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 7, 2017 at 1:08am   2 Most recent comment from TheFox Support:Hello Tom,The version 5.2 is working with our theme if you are using the latest version of the theme.Please : - Go to plugins and deactivate and delete the visual composer. - Update the theme to th ... Veronica Issue tabs with SliderClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 6, 2017 at 2:46am   4 Most recent comment from TheFox Support:Hello Veronica,If that doesn't fix the problem then it's a problem related to tabs and slider revolution compatibilityWhat you could do is hide the bar using this code :.rd_tabs.rd_dark_tabs.horizonta ... Veronica Footer styleClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 5, 2017 at 1:59am   4 Most recent comment from TheFox Support:Hello Veronica,For the social icons the design changed when we created the wordpress, you need to use the "Thefox social icons Widget"For the useful links, this can be done with a "Custom menu" widge ... Veronica Revolution Slider fullscreenClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 4, 2017 at 7:09am   3 Most recent comment from Veronica:Hello TheFox,I don't find this option "offset setting".I changed the slider from a fullscreen template, and I did not change the default settings.Regards,Veronica Veronica Margin/padding row problemClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 4, 2017 at 6:56am   3 Most recent comment from Veronica:Hello TheFox,Now it works, thank you very much.RegardsVeronica d.mong Footer Menu Line SpacingClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 3, 2017 at 1:16am   2 Most recent comment from TheFox Support:Hello Dan,We can't tell you since we don't know the footer style you are using.If you are using chrome make a right click on the element and select "Inspect element" to see the css you need to modify ... d.mong Ordered Lists' StyleClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 3, 2017 at 1:12am   2 Most recent comment from TheFox Support:Hello Dan, thanks for purchasing Thefox!Can you please send us a link of the page you are talking about.Regards Ruff Haus Can't Access Site: Error 503 Service UnavailableClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 1, 2017 at 12:12am   2 Most recent comment from TheFox Support:Hello Ruff,This is not something related to the theme, you need to try to contact your host support.If you have added any additional plugins, those might be the source of the problem.Currently we don' ... proveex Portfolio half width sizeClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated August 1, 2017 at 12:09am   9 Most recent comment from TheFox Support:Hello Eduardo,If you need additional support you would need to renew your support.Try to update the theme and plugins.Regards Kevin Hill Plugin incompatibility: Thrive LeadsClosed   TheFox | Responsive Multi-Purpose WordPress Theme   Updated July 30, 2017 at 5:06am   9 Most recent comment from Rema:Thanks for the feedback, I've created PRIVATE TICKET #1257943. I purchased thrive. I'm new to wordpress. I'm just trying to figure things out.  I've attached a screenshot of the error. The issue seem ...