Public Tickets
Kevin Hill
Plugin incompatibility: Thrive LeadsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 30, 2017 at 5:06am
9
Most recent comment from Rema:Thanks for the feedback, I've created PRIVATE TICKET #1257943. I purchased thrive. I'm new to wordpress. I'm just trying to figure things out. I've attached a screenshot of the error. The issue seem ...
thirdriver
Updating thefox and visual composureClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 26, 2017 at 4:10am
4
Most recent comment from TheFox Support:Hello Thirdriver,You don't need the license to any plugins to update the plugins.What you need to do is to deactivate and delete the plugins you want to update.Then if you update the theme the latest ...
Jean-Philippe Acensi
Displaying arrows in body of the pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 25, 2017 at 1:00am
3
Most recent comment from TheFox Support:Hello Jean-Philippe, thanks for purchasing Thefox!Glad to see you have been able to fix the problem!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Wealth Well Done
Pages displaying categoriesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 21, 2017 at 2:13am
2
Most recent comment from TheFox Support:Hello,You can set this from Thefox > Blog options Show Sidebar for tags, category, etc pages?*Change this to yes and this should fix the problem.Do not hesitate to contact us if you have more questio ...
Elizabeth
share buttons on postsClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 20, 2017 at 3:40am
2
Most recent comment from TheFox Support:Duplicated ticket.We replied to your other one.Regards
Wealth Well Done
slow speed. Any tips to optimize it faster?Closed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 18, 2017 at 11:34pm
2
Most recent comment from TheFox Support:Hello there,We notice that the sumo? plugins is slowing the site loading process but it is still loading rather fast here.What mobile browser and what is the net connection you are using?Regards
Ricardo Leandro
Child ThemeClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 18, 2017 at 11:24pm
4
Most recent comment from TheFox Support:Hello Ellison,In the next update we will add a "hook", so you won't have to modify the main theme file.Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Josh Elwood
Them Install ErrorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 14, 2017 at 1:52am
2
Most recent comment from TheFox Support:Hello Josh,The problem is probably the server "max_allowed_packet" settings, increase this option should resolve the problem.Do not hesitate to contact us if you have more questions.
Have a nice day! ...
Jamal Maxsam
Visual EditorClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 13, 2017 at 12:16am
2
Most recent comment from TheFox Support:Hello Jamal, thanks for purchasing Thefox!Can you give us a link to your site, also tell us the current wordpress, theme and visual composer version you are using, also if you are using any custom pl ...
Adrien
apply a layout style page contact usClosed
Pre-Sales Questions
Updated July 11, 2017 at 3:28am
8
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Capt Obvious
equal height icon boxesClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 11, 2017 at 3:12am
4
Most recent comment from TheFox Support:Hello Capt,
You can put custom css for each page click this button
https://drive.google.com/open?id=0B4U2I7SLFLQYM1dZY0RvZUZ3dkkDo not hesitate to contact us if you have more questions.
Have a nice ...
Anastasia
add a category to the breadcrumbs in woocommerce product pageClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 10, 2017 at 12:59am
9
Most recent comment from TheFox Support:Hello Yazan,I am sorry but please create a new ticket.Thanks in advance.Regards
Adrien
translationClosed
Pre-Sales Questions
Updated July 7, 2017 at 2:54am
4
Most recent comment from TheFox Support:You're welcome!
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Adrien
sliderClosed
Pre-Sales Questions
Updated July 7, 2017 at 2:54am
4
Most recent comment from TheFox Support:You're welcome!Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
Michael
revolution sliderClosed
TheFox | Responsive Multi-Purpose WordPress Theme
Updated July 5, 2017 at 3:28am
6
Most recent comment from TheFox Support:Hello Michael,Glad to hear that you have been able to set the slider.If you need any more help do not hesitate to re-contact us.Have a nice day!Regards